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HR Generalist

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Join our team!

We are looking for a skilled HR Generalist to handle day-to-day HR operations, including recruitment, payroll, benefits administration, compliance, and employee engagement. This role involves managing HR processes, maintaining compliance with labor laws, and supporting employees across multiple functions. If you have strong HR experience, payroll expertise, and a passion for employee relations, this opportunity is for you.

What is your mission?

You will provide the best service to our partner brands by performing these tasks:

Serve as the main contact for employee HR, payroll, and benefits inquiries.
Handle full-cycle recruitment: sourcing, job postings, interviewing, and job offers.
Conduct new hire orientation and prepare termination paperwork.
Process payroll and coordinate annual open enrollment, benefits administration, and reporting.
Maintain employee files, labor law posters, policies, and the employee handbook.
Ensure compliance with EEOC, FEHC, EDD, Workers' Compensation, and other regulations.
Respond to unemployment claims and VOE requests.
Prepare reports: 1095-C, 1094-C, EEO, AAP, and other HR compliance requirements.
Assist with union reporting, workers’ compensation claims, and investigations.
Support employee engagement activities such as spirit weeks and holiday parties.
Stay updated on HR laws, best practices, and industry standards.

Who are we looking for?

Bachelor’s degree in Human Resources, Business Administration, or related field.
1–3 years’ experience in HR generalist and benefits administration roles.
Experience in end-to-end recruitment and new hire orientation.
Payroll processing experience, preferably using ADP Workforce Now.
Knowledge of compliance with EEOC, FEHC, EDD, Workers’ Compensation, and related agencies.
Proficient in Microsoft Office Suite (Outlook, Excel, Word).
Strong organizational and time-management skills.
Excellent oral and written communication skills with attention to detail.
Ability to handle confidential information with professionalism

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.

We are one of the leading modern offshoring companies in the Philippines.

Founded in 2006, iSupport Worldwide is a US-Owned BPO company that provides world-class and dedicated staffing, facilities, and managed operations for fast-growing companies and small to medium-sized businesses in any industry, vertical, and language.