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Medical Coder/Data Coordinator (MedDRA/WHODrug)


Join our team!

​We are seeking an experienced and dynamic Medical Coder/Data Coordinator to be part of a team that is shaping the future of clinical research. Together, we can make a difference in the lives of patients worldwide by bringing groundbreaking treatments to market faster and more efficiently than ever before.

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What is your mission?

The Medical Coder will be responsible for accurately coding medical terminology and clinical trial data using standardized coding systems, ensuring high-quality and consistent data output for regulatory submissions and clinical research reporting. The Medical Coder will work closely with data management teams, clinical teams, and project managers to support the accurate classification and coding of medical terms, adverse events, and concomitant medications.

The role requires strong attention to detail, collaboration with cross-functional teams, and a deep understanding of medical codes within clinical trials. The successful candidate will work closely with the clinical and medical teams to ensure all safety documentation meets regulatory standards.


Coding Medical Terminology:

o   Experience using MedDRA and WHODrug to code adverse events, medical histories, and medications.

o   Assign standardized medical codes to adverse events, diagnoses, and procedures.

o   Ensure consistency and accuracy in the application of coding rules across clinical trials.

 

Data Quality Assurance:

o   Conduct quality control checks on coded data and ensure consistency with source documentation.

o   Resolve coding discrepancies and participate in data review meetings to address any coding-related queries.

 

Collaboration and Communication:

o   Work collaboratively with clinical data managers and clinical research associates (CRAs) to ensure timely and accurate coding.

o   Communicate with study teams regarding the status of coding and any issues that may arise.

 

Maintenance of Coding Dictionaries:

o   Maintain and update coding dictionaries to reflect the latest standards and regulatory guidelines.

o   Implement updates and changes to coding dictionaries across ongoing studies as needed.

 

Documentation and Reporting:

o   Document coding decisions and maintain a log of coding queries and resolutions.

o   Generate coding reports and summaries for project teams and regulatory submissions.

 

Training and Compliance:

o   Stay current with the latest developments in medical coding standards and regulatory guidelines.

o   Provide training or guidance to study teams on coding practices and regulatory requirements as necessary

 

Data Review and Quality Checks

o   Understand and comply with study protocols: Effectively utilize available resources; Use appropriate methods for quality survey conduct and quality assurance measures for accurate data collection and entry. Accurately track current timepoints to ensure timely completion of study objectives.

o   Adhere to protocols for internal audits on data completeness, validity, and accuracy.

o   Perform data validation checks monitoring for missing data as well as data entry discrepancies.

o   Perform validation and user functionality checks on newly created forms prior to those forms going live in a database.

o   Perform UAT on new registries and platforms prior to those going live in the database.

o   Input tester data to enable project validation.

 

Who are we looking for?

  • Proven experience (8 years) in a senior client services role within an offshoring, outsourcing, or similar industry.
  • Demonstrated success in managing complex client relationships, driving client satisfaction, achieving revenue growth, and building accounts.
  • Strong understanding of offshoring operations, processes, and best practices.
  • Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strategic thinker with the ability to identify and capitalize on opportunities for business expansion.
  • Results-oriented mindset with a focus on achieving performance metrics, sales targets, and client-centric outcomes.
  • Proficiency in CRM systems and project management tools.



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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.