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Product Management Associate I- GMS

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Join our team!

We are looking for a Product Management Associate I - GMS with experience in Product Lifecycle Management (PLM), SKU setup, and product development processes to support EMEA operations. You will manage SKUs, samples, packaging development, digital assets, and cross-functional collaboration with merchandising, logistics, and account management teams. This role requires strong organizational skills, attention to detail, and the ability to work across multiple functions in a fast-paced global environment.

What is your mission?

You will provide the best service to our partner brands by performing these tasks:

Review, submit, and collaborate with cross-functional teams on EMEA SKU setup for finished and non-finished goods, including special make-up items.
Validate, submit, and monitor Sample Request Forms (SRFs) for sales, marketing, and testing needs.
Coordinate with Merchandising, Logistics, and Account Management teams to track SRF progress and maintain the tracker.
Prepare, review, and submit VBOM/BOM2 requests.
Collaborate with global teams (Product Management, Packaging, Graphics) on new packaging development.
Manage Digital Asset Management (DAM) by uploading product images and creating collections.
Support packaging bill of materials alignment with internal and customer requirements.
Maintain and update EMEA Replacement Parts file and product management shared files.
Coordinate with the 3PL warehouse to ensure sample and product inventory accuracy.
Assist in brand, product, and marketing asset creation (catalogs, images, etc.).
Attend weekly cross-functional meetings with product, brand, and marketing teams.
Respond to product-related inquiries from team members.
Perform special tasks and ad hoc support as required.

Who are we looking for?

Minimum of 2 years’ experience as a Project Coordinator in Product Lifecycle Management (PLM), Product Development, or related functions (SKU management, supply chain, or order management).
Proficiency in MS Excel and Smartsheet.
Exposure to QA processes and product lifecycle workflows.
Familiarity with Agile methodologies, Centrix PLM, or similar systems is an advantage.
International or cross-cultural work experience preferred.
Strong organizational skills with attention to detail.
Proactive, resourceful, and adaptable to a dynamic work environment.
Effective communication skills (verbal and written).
A good sense of collaborative mindset.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.

We are one of the leading modern offshoring companies in the Philippines.

Founded in 2006, iSupport Worldwide is a US-Owned BPO company that provides world-class and dedicated staffing, facilities, and managed operations for fast-growing companies and small to medium-sized businesses in any industry, vertical, and language.