What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Lead the site’s operational strategy and performance aligned with global objectives.
• Manage and mentor senior leaders; build high-performing cross-functional teams.
• Drive operational excellence based on SLAs, KPIs, and capacity planning.
• Oversee P&L, budgets, financial forecasts, and cost optimization.
• Manage production, engineering, quality, supply chain, and facilities.
• Forecast workforce needs and conduct gap analyses for rightsizing.
• Implement efficiency improvements, process enhancements, and cost-reduction initiatives.
• Ensure compliance with safety, quality, regulatory, and contractual standards.
• Partner with global leaders, functional teams, and external vendors.
• Lead quarterly operational reviews and present KPI performance updates.
• Manage alignment with U.S.-based leadership on operational expectations.
• Drive change management initiatives and introduce best practices and innovations.

Who are we looking for?

• Bachelor’s degree in Engineering, Operations, Manufacturing, Industrial Management, Business, or any related field
• Extensive hands-on experience in end-to-end supply chain management (warehousing, logistics, inventory, fulfillment)
• Experience managing complex operational workflows across multiple business groups
• Exposure to shared services or BPO environments with strong product development and logistics components
• Proven leadership in site-level operations with 200–300 headcount or more
• Strong P&L ownership, budgeting, financial planning, and cost optimization background
• Experience conducting quarterly/semi-annual business reviews and risk mitigation planning
• Skilled in stakeholder management across finance, engineering, manufacturing, and global teams
• Strong background in process improvement, operational strategy, and change management
• Experience leading senior managers and building strong succession pipelines
• Excellent English communication skills (written and verbal)
• Highly strategic, decisive, collaborative, and capable of driving performance in fast-paced environments