What is your mission?

You will provide the best service to our partner brands by performing these tasks:

Collections 

• Manage and monitor a high-volume portfolio of businesses accounts daily.
• Follow up and contact outstanding accounts systematically via phone call and/or email. Send out invoices and statements as necessary and requested.
• Process payments accordingly via the customer’s preferred method of payment.
• Identify the reason for payment delays and mitigate losses by timely escalation for collection, should the need arise.
• Identify and research internal reconciliation issues including but not limited to payment posting discrepancies such as chargebacks, short payments, un-allowed deductions, and misposted/misapplied payments; billing discrepancies such as pricing, freight costs, tax and miscellaneous; and merchandise issues, such as returns, damages, missing, short-ships, and over-ships, etc.
• Resolve issues by collaborating with different departments to facilitate resolution.
• Maintain documentation for all actions taken.
• Ensure compliance with prevailing policies and procedures.

Credit Application

• Research and analyze credit data for potential and current customers to determine the degree of risk associated with extending credit.
•  Reviews and authorizes terms and credit limits.

Performs and assumes other related duties as assigned

• Back-up to cash applications.