What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

Sales and Client Management:

• Sell local and interstate relocation services to meet and exceed sales targets.
• Respond to incoming sales leads via internet inquiries, phone, text, and email.
• Manage inbound telephone inquiries and assist potential clients effectively.
• Conduct virtual surveys and schedule in-home surveys with the external sales team.
• Manage the sales process from lead generation to closing, ensuring follow-up and client satisfaction.
• Build and maintain relationships with clients and referral sources.
• Coordinate with external sales staff to ensure seamless service delivery.

Estimating, Quoting, and CRM Management:

• Prepare accurate estimates and quotes for relocation services using company software.
• Analyze customer needs and propose tailored solutions to meet their requirements.
• Ensure all quotes align with company profitability standards.
• Enter and maintain detailed records in CRM software for effective tracking and follow-up.

Business Development:

• Identify and pursue new business opportunities to expand the company’s market presence.
• Develop and maintain relationships with key referral sources such as realtors, universities, and restoration companies.
• Log and track business development activities in CRM software.
• Work collaboratively with the team to implement strategies for growth and success.

Who are we looking for?

• Minimum of 3 years of experience in sales, lead generation, client management, or business development.
• Proficiency in using CRM software for managing leads, sales activities, and client relationships.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).