Cash Operations Analyst

--iSupport Worldwide--

Join our team!

Our team is looking for a smart, focused, motivated rock star with a positive, energetic, can-do attitude to join the team. You will primarily be responsible for monitoring and resolving claims against the company i.e. invoices, chargebacks, maintaining files, and coordinating and communicating information. You will have a close working relationship with many different people inside and outside the company and will enjoy a fast-paced environment. This is a great stepping stone to launch your career in supply chain management and the consumer goods industry.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Demonstrates an excellent understanding of Accounts Receivable and Cash Accounting.
  • Ability to exercise discretion and independent judgment on matters of significance.
  • Keen eye for detail and accuracy.
  • Proficient Microsoft Office Suite skills including pivot tables and v-lookups in Excel.
  • Very organized and detail-oriented with proven ability to prioritize and meet deadlines.
  • Creative problem solving. Ability to demonstrate a firm grasp of the key commercial considerations, as well as an ability to weigh up and decide on the risks of each activity. The ability to know when to escalate is essential.
  • Excellent customer service & communication skills. Has the ability to communicate complicated ideas in a clear and uncomplicated fashion.
  • Ability to work under pressure, working to tight deadlines and juggling a few different items.
  • Ability to adapt to change, demonstrating flexibility and ownership of the change.
  • Continuous improvement mindset.
  • Excellent team player.
  • Timely and accurate posting and application/allocation cash receipts from customers.
  • Processing and posting of customer credit card payments and refunds.
  • Research and coordinate resolution of unidentified and unallocated cash.
  • Daily cash reconciliation, ensuring payments posted match with bank deposits.
  • Posting and application of Accounts Receivable adjustments (write-off, CM, DM).
  • Timely review and filing of credit card chargeback disputes.
  • Monitor workflow via a ticketing tool.
  • Handle incoming inquiries.
  • Other job duties and special projects as assigned.

Who are we looking for?

  • Bachelor’s degree in accounting / finance or related qualification.
  • At least 2+yrs relevant experience.
  • MS Excel experience, including regular usage of pivot tables and look-ups.
  • Oracle – AR Module experience.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.