What is your mission?

You will provide the best service to our partner brands by performing these tasks:

• Supports business units with Item and BOM data control.
• Analyzes and controls the creation, activation, revision, and deactivation of all item numbers and BOMs in Oracle.
• Monitors, records, and responds to incoming requests to the Item Configurator inbox. 
• Communicate with requestors to understand the end goal; advise if other documentation or approvals may be required.
• Manually enters and maintains data into Oracle when necessary. 
• Works cross-functionally with all business units and service teams: Engineering, Planning, Operations, Product Management, Graphics, Industrial Design, and Customer Service/Sales to ensure products are structured and configured correctly. 
• Assists in the resolution of system and process-related issues; acts as an information resource for issue resolution. 
• Researches information as appropriate to resolve problems encountered or data not accepted by system edits. 
• Seeks out and resolves root causes of errors in product configuration.
• Maintains the BOM library, ensuring the Bills are complete, accurate, and stored in appropriate locations. 
• Makes recommendations to management for improvements in processes. 
• Maintains close liaison with other departments.
• Performs other duties as assigned.