Senior Software Engineer - NMS

--iSupport Worldwide--

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Be a part of our fast-growing team and unchain all the possibilities!

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What is your mission?

You will provide the best service to our partner brands by performing these tasks: 

  • Install, configure, maintain, and troubleshoot IBM Tivoli/Omnibus/Performance Manager and related tools and applications on multiple OS environments including Linux and Windows
  • Develop SNMP trap rules according to the needs and specifications of the customer.
  • Develop and maintain Tivoli Network Configuration Manager drivers and network resources.
  • Code and test software updates that arise from security vulnerabilities coming to light or operating systems going end of life.
  • Analyze customer requirements and commercially available NMS packages to recommend replacements of systems that are being discontinued.
  • Maintain efficient and effective deployments and pipelines leveraging CICD tools, scripting, and DevOps practice.
  • Performance tuning of queues and environments
  • Taking care of queues, exchanging, and virtual hosts
  • Identify and troubleshoot technical glitches.
  • Solid understanding and hands-on working experience with IBM Tivoli/Omnibus/Performance Manager and virtualized environments
  • Estimating work requirements
  • Ability to work in a team as well as independently. 
  • Collaborate with other developers to deliver the best results.
  • Availability to participate in on-call support for critical production issues.

Who are we looking for?

  • Solid understanding of IBM Tivoli/Omnibus/Performance Manager
  • Hands-on experience of working with IBM Tivoli/Omnibus/Performance Manager
  • Strong knowledge and experience with Linux (RHEL, Alma) and networking in a distributed environment 
  • Experience with CICD pipeline deployments, orchestration, configuration, and tools including Jenkins, GI, Ansible, and Terraform 
  • Experience with scripting and programming languages (Python, Java, Java Script) 
  • Must have prior working experience in clustering, high availability, and performance tuning of Tivoli nodes, and security.
  • Experience with Git and Artifactory 
  • Bachelor's and/or a master's degree in computer science or any relevant field
  • Hands-on working experience of 3-5 years in a similar field
  • Effectively dealing with changing working environments
  • Being a self-starter, not requiring detailed direction, is required.

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.


We stay agile and fast, always looking for ways to solve our clients’ needs.


We pride ourselves on helping our clients reach their full potential.


We do things right and we get the job done.