What is your mission?

• Create and issue accurate customer invoices in a timely manner using billing systems and accounting software
• Monitor customer accounts, track outstanding balances, and manage aging reports to reduce receivables
• Act as the primary collections contact, handling overdue invoices and past-due accounts via phone and email
• Follow up consistently on outstanding balances to ensure on-time payments and improved cash flow
• Maintain detailed documentation of collection activities, communications, and payment arrangements
• Investigate and resolve billing discrepancies, disputes, and customer inquiries efficiently
• Apply and post customer payments and perform accounts receivable reconciliation
• Review aging reports and proactively escalate high-risk or overdue accounts
• Build and maintain positive customer relationships while enforcing payment terms and policies
• Perform account reconciliations and resolve financial discrepancies in the ledger
• Assist in month-end closing activities and financial reporting requirements
• Maintain accurate financial records and supporting documentation for audit readiness
• Prepare receivable and financial performance reports for management review
• Ensure compliance with accounting standards, company policies, and internal controls
• Provide administrative, data entry, and accounting support and assist in special projects

Who are we looking for?

• Bachelor’s degree in Accountancy, Accounting Technology, or related field (preferred but not required)
• At least 2 years of experience in Accounts Receivable, Collections, or General Accounting
• Proven experience in customer billing, collections management, and payment processing
• Strong proficiency in QuickBooks Online and/or QuickBooks Desktop for accounting operations
• Advanced skills in Microsoft Excel, Outlook, and other Microsoft Office tools
• Solid experience in account reconciliation, financial reporting, and resolving discrepancies
• Strong analytical and problem-solving skills to handle billing issues and financial variances
• Excellent organizational skills with high attention to detail for maintaining accurate records
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment
• Strong professional communication skills with the ability to confidently engage customers regarding outstanding balances
• Ability to work independently, take ownership of tasks, and maintain accountability