What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Process large customer deposits daily, including ACH, checks, EFTs, and credit cards.

• Communicate with customers regarding invoices, past-due payments, licenses, and account statuses.

• Accurately process returned payments and maintain customer card records.

• Review customer statements and make collection calls for overdue balances.

• Provide prompt and professional responses to customer requests.

• Escalate high-risk accounts or concerning customers to the supervisor.

• Collaborate with internal departments to resolve customer balances and inquiries.

• Participate in process improvement initiatives and problem resolution.

• Conduct research projects and complete other duties as assigned.

Who are we looking for?

• 2-3 years of experience in accounts receivable, accounts payable, or other accounting functions.

• Experience processing large customer deposits daily, including ACH, checks, EFTs, and credit cards.

• Ability to update required licenses and maintain customer card records accurately.

• Microsoft Dynamics NAV software

• Updating required licenses maintaining customer card records

• Preferably available to start ASAP.