What is your mission?

• Import freight invoice files from carriers and accurately match invoices with shipment records.
• Reconcile client invoices, shipment records, carrier invoices, and purchase orders to ensure billing accuracy.
• Review, validate, and process freight invoices for accuracy and compliance with contractual agreements.
• Audit freight bills, identify discrepancies, and investigate billing errors using knowledge of carrier billing methodologies.
• Analyze and apply carrier surcharge structures and carrier discount tables to validate freight rates against contracted terms.
• Communicate directly with carriers to investigate, dispute, and resolve billing discrepancies through final resolution and credit recovery.
• Track, document, and report billing errors, variances, and root-cause findings where applicable.
• Prepare, organize, and maintain accurate records of all billing transactions and supporting documentation.
• Generate reports on freight expenses, billing status, invoice activity, and financial variances.
• Provide detailed freight cost analysis and billing insights for management review and decision-making.
• Collaborate with transportation, finance, and accounting teams to support timely invoice processing and payment activities.
• Assist in the implementation, enhancement, and adoption of new billing systems, workflows, and operational processes.
• Support compliance with ISO 9001 and ISO 14001 standards.
• Perform additional billing, logistics, and operational support tasks as assigned.

Who are we looking for?

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Accounting, Finance, or a related field; or four (4) years of comparable industry experience.
• Minimum of three (3) years of experience in transportation, logistics, freight billing, or billing operations.
• Proven experience in freight billing and freight invoice processing.
• Experience importing, reconciling, and auditing carrier invoices, shipment records, client invoices, and purchase orders.
• Experience identifying, investigating, and resolving billing discrepancies, disputes, credits, and invoice variances.
• Strong knowledge of freight billing practices, Less-Than-Truckload shipping, Truckload shipping, and logistics operations.
• Working knowledge of carrier surcharge structures, freight rating methodologies, and carrier discount tables.
• Experience generating billing reports, freight expense reports, and freight cost analysis for business review.
• Experience collaborating with transportation, logistics, finance, and accounting teams to support billing operations.
• Experience with freight billing software, transportation platforms, Enterprise Resource Planning systems, or similar billing technologies.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, and analysis of large invoice data files.
• Knowledge of ISO 9001 and ISO 14001 standards is an advantage.
• Strong analytical and problem-solving skills with the ability to identify errors, variances, and process improvement opportunities.
• Excellent attention to detail and commitment to maintaining billing accuracy and data integrity.
• Strong written and verbal communication skills with the ability to effectively coordinate with carriers and internal stakeholders across multiple time zones.
• Ability to work independently, manage priorities effectively, and perform successfully in a fast-paced environment.