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Client Benefits Administrator

--iSupport Worldwide--

Join our team!

We are looking for a Client Benefits Administrator who will play a pivotal role in managing and optimizing benefits programs. You will be responsible for addressing various client needs, updating benefits requirements, and assisting in the creation of detailed marketing reports. This role demands a high level of attention to detail, exceptional communication skills, and a proactive attitude. 

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What is your mission?

​You will provide the best service to our partner brands by performing these tasks:

  • Client Benefits Management: Handle and update client-specific benefits requirements and needs, ensuring accuracy and compliance.
  • Marketing Reports: Assist in creating and analyzing marketing reports for clients to support data-driven decision-making.
  • Communication: Maintain clear and effective communication with clients, delivering a high level of customer service.
  • Collaboration: Work directly with the CEO and senior USA leadership, providing critical support in client service delivery.
  • Technical Proficiency: Utilize MSFT products, including Excel, to manage data and generate reports.


Who are we looking for?

  • At least 5 to 7 years of experience in client services, preferably within the USA insurance and healthcare industries.
  • Familiarity with ZOHO CRM.
  • Experience using ZoomInfo.
  • Strong understanding of benefits programs, compliance, and relevant regulations.
  • Excellent written and verbal English communication skills.
  • Strong organizational skills with a keen attention to detail.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Positive attitude and ability to work independently.

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Company Perks ​

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Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.