What is your mission?

You will provide the best service to our partner brands by performing these tasks:

What is your mission?

You will provide the best service to our partner brands by performing these tasks:

Client Relationship Management: 

• Build and nurture strong, lasting relationships with C-level executives, VPs, SVPs, owners, founders, etc., serving as the main point of contact for clients. 
• Understand clients' business objectives and goals to provide customized solutions. 

Account Growth: 

• Lead efforts to grow existing accounts in the professional services industry. 
• Develop and execute strategies to maximize account potential and revenue. 

Strategic Account Planning: 

• Create and implement strategic account plans that align with client objectives. 
• Monitor and adjust plans as necessary to ensure successful execution. 

Customer Satisfaction Improvement: 

• Utilize organizational skills, follow-through, negotiation skills, project management, prioritization, and a high sense of urgency to reduce customer effort and enhance satisfaction. 
• Proactively address client concerns and challenges to ensure a positive experience. 

Presentation and Communication: 

• Prepare and deliver 15-25 business reviews to clients, demonstrating excellent presentation skills. 
• Use these meetings to build strong relationships, identify client needs, and create value. 
• Communicate effectively verbally and in writing, ensuring clear and concise communication. 

Negotiation Skills: 

• Lead and participate in difficult conversations with senior leaders and owners. 
• Drive positive outcomes in negotiations to reconcile differences and overcome challenging situations.