What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

Sales Strategy & Execution

• Develop and implement comprehensive sales strategies to meet and exceed DTC revenue goals.
• Identify key growth opportunities, new markets, and untapped customer segments.
• Collaborate with marketing and product teams to align messaging, campaigns, and product offerings with consumer demand.
• Manage and optimize sales funnels to ensure high conversion rates from prospect to customer.
• Develop weekly marketing calendars by brand, including themes, styles, target audiences, and product focus.

Team Leadership & Development

• Foster a high-performance, customer-centric sales culture.
• Implement training programs and continuous learning opportunities to enhance team skills, product knowledge, and performance.
• Set performance targets and KPIs for individual team members, ensuring consistent achievement of goals.

Customer Insights & Relationship Management

• Gather and analyze customer feedback and data to understand pain points, buying behavior, and market trends.
• Build strong relationships with key customers to drive loyalty and repeat sales.
• Oversee customer segmentation and targeting efforts to ensure marketing and sales initiatives resonate with different buyer personas.
• Lead relationships with external agencies managing ad spend, advertising platform usage, target audiences, and performance metrics.

Sales Operations & Reporting

• Lead the development and execution of efficient sales processes to optimize customer acquisition and retention.
• Provide regular performance reports to senior leadership, analyzing sales performance, forecasts, and pipeline health.
• Implement data-driven solutions to continuously improve sales productivity and operational efficiency.

Cross-Functional Collaboration

• Work with marketing, product, and customer service teams to ensure alignment and maximize sales impact.
• Partner with the finance team to develop accurate sales projections, pricing strategies, and budget management.
• Collaborate with internal eCommerce teams to align brand growth strategies across multiple channels.

Market Intelligence & Competitor Analysis

• Stay informed about industry trends, consumer preferences, and competitor activities.
• Conduct market analysis to identify emerging opportunities or threats in the direct-to-consumer space.

Who are we looking for?

• Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred).
• Minimum of 7 years in sales, digital marketing, and eCommerce with a strong focus on direct-to-consumer (DTC) sales channels.
• At least 3 to 5 years a leadership role, managing high-performing teams in a DTC sales environment.
• A deep understanding of eCommerce, digital marketing, and direct-to-consumer sales models.
• Proven track record of driving revenue growth, achieving sales targets, and leading successful teams.
• Strong analytical skills, with experience using CRM tools (e.g., Salesforce), sales analytics, and performance tracking.
• Exceptional communication, negotiation, and presentation skills.
• Ability to think strategically and execute tactically in a fast-paced environment.
• Experience working in [industry, e.g., retail, tech, consumer goods] is preferred.
• Strong organizational skills and attention to detail.
• Proficient in MS Office tools, especially MS Excel.
• Ability to create and develop the monthly strategic focus of each brand identifying the theme, creative briefs, and product focus of each timeframe.