Engagement Specialist

--iSupport Worldwide--

Join our team!

We are looking for a compassionate and talented Engagement Specialist to bring joy, music, and meaningful interaction to elderly audiences through dynamic online performances and presentations. This role is perfect for someone who can sing, play a musical instrument, host lively virtual programs, and tailor the activity to resonate with older adults. Your ability to connect, entertain, and uplift is as important as your artistic skills.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Deliver engaging and interactive virtual performances for groups of participants, including singing, playing an instrument, and hosting.

  • Plan and prepare thematic entertainment sets and presentation material appropriate for elderly audiences, incorporating classic songs, light humor, nostalgic themes, and storytelling.

  • Build rapport and create a warm, welcoming environment through genuine connection and audience engagement.

  • Facilitate engaging virtual presentations on a variety of topics that promote connection, mental stimulation and memory recall.

  • Customize performances and programs to suit various preferences, abilities, and special occasions (birthdays, holidays, etc.).

  • Coordinate with activity directors or caregivers to schedule sessions and gather feedback.

  • Maintain a professional yet friendly demeanor during all interactions. 


Who are we looking for?

  • At least 1 to 2 years of experience as an Engagement Specialist.

  • Strong performance skills in singing and at least one musical instrument.

  • Excellent hosting and communication abilities, with the comfort and energy to lead virtual sessions.

  • Experience working with elderly individuals or a passion for senior care and wellbeing.

  • Tech-savvy enough to operate virtual platforms (Zoom, Google Meet, etc.), basic sound equipment, and digital software (Microsoft Word, Canva, PowerPoint, Outlook, etc.).

  • A video clip showcasing the candidate singing, hosting a script, and playing a musical instrument.

  • Previous entertainment, theatre, or senior care experience is a plus.


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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.