What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

• Payment/ACH Processing: Review and post payments from checks, bill pay, ACH, and wires.
• Payoff Processing: Apply payoff wires and process related refunds accurately.
• Daily Cash Reconciliation: Reconcile bank accounts and resolve discrepancies.
• Funds Transfers: Execute transfers between escrow, investor, and operational accounts.
• Exception Management: Investigate and resolve returned payments, unapplied funds, and misapplied payments.
• Loan Cash Management: Process cash transactions, adjustments, and assessments to loans.
• Investor Reporting: Collaborate with investor relations on remittances and advances.
• Escrow Management: Balance escrow accounts for taxes, insurance, and disbursements.
• Customer Support: Address borrower inquiries related to payments and balances.
• Accounts Payable: Process refunds, construction draws, tax filings, and servicing bills.
• Compliance: Ensure adherence to federal, state, and investor guidelines.
• Process Improvement: Enhance cash management processes and maintain documentation.
• Audit Support: Provide documentation for internal and external audits.

Who are we looking for?

• Bachelor’s degree in Accounting, Finance, Business, or related field.
• 2–3 years of experience in cash management, mortgage servicing, or financial operations.
• Strong knowledge of payment processing, reconciliation, and escrow management.
• Familiarity with federal and state compliance regulations (mortgage servicing preferred).
• Proficiency in Microsoft Excel and accounting systems.
• Excellent attention to detail, problem-solving, and organizational skills.
• Ability to work independently and manage multiple priorities.