Medical Billing Specialist

--iSupport Worldwide--

Join our team!

As a medical billing specialist, you will be involved in all activities in the medical claim cycle.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • ​Ensure all data related to billing are accurate and inputted in the database - prior authorizations, letters from law firms, referrals, etc.
  • Verify US health insurance eligibility for all appointments/patients
  • Prepare and submit claims with appropriate ICD-10 and CPT/HCPCS codes related to the visit/procedure to insurance carrier
  • Work on insurance denials, rejections, and or/ any outstanding claims by submitting corrected claims, reconsideration, and appeals.
  • Make outbound calls for any billing-related issue - claim status/issues to insurance carriers, patient inactive insurance and/or subrogation issue, etc.
  • Posting electronic remittance advice (ERA) and or/ explanation of benefit (EOB)
  • Answer calls or correspondence from patients, law firms, and/or insurance companies for billing inquiries, collect patient payments, and/or manage billing arrangements.
  • Follows U.S. HIPAA guidelines for security and PHI

Who are we looking for?

  • 1-2+ years of medical billing experience, preferably in a Pain Management setting
  • Understanding of medical authorization, referral, and US health insurance carriers
  • Familiarity with the medical claim cycle/healthcare revenue cycle management (RCM) process
  • Proficiency with contractual terms, medical terminology, and the appropriate usage of ICD-10 and CPT/HCPCS in billing 
  • Demonstrate proficient use of EMR/EHR systems, preferably PrognoCIS & EclinicalWorks, or similar systems with billing and patient registration process
  • Outstanding problem-solving and organizational abilities
  • Ability to thrive in a dynamic, fast-paced environment and demonstrate a high level of productivity in all assigned tasks

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.


We stay agile and fast, always looking for ways to solve our clients’ needs.


We pride ourselves on helping our clients reach their full potential.


We do things right and we get the job done.