You will provide the best service to our partner brands by performing these tasks:

• ​Ensure all data related to billing are accurate and inputted in the database - prior authorizations, letters from law firms, referrals, etc.
• Verify US health insurance eligibility for all appointments/patients.
• Prepare and submit claims with appropriate ICD-10 and CPT/HCPCS codes related to the visit/procedure to insurance carrier.
• Work on insurance denials, rejections, and or/ any outstanding claims by submitting corrected claims, reconsideration, and appeals.
• Make outbound calls for any billing-related issue - claim status/issues to insurance carriers, patient inactive insurance and/or subrogation issue, etc.
• Posting electronic remittance advice (ERA) and or/ explanation of benefit (EOB).
• Answer calls or correspondence from patients, law firms, and/or insurance companies for billing inquiries, collect patient payments, and/or manage billing arrangements.
• Follows U.S. HIPAA guidelines for security and PHI.