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Operations Manager - Product Data and Creative Design


Join our team!

we are looking for an Operations Manager – Product Data And Creative Design to lead product data governance and creative execution across product lifecycle and design operations. This role ensures Product Lifecycle Management and Enterprise Resource Planning data accuracy, oversees creative artwork delivery, drives cross‑functional collaboration, manages key performance indicators, and enables operational excellence through process optimization, analytics, and transparent communication while supporting new and legacy product creation.


What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Act as escalation point for Product Lifecycle Management system administration, ensuring reliable data storage, automation, and issue resolution
  • Manage end‑to‑end finished product setup, including Finished Goodsmulti‑level Bills of Materials, revisions, and effective dates across Product Lifecycle Management and Enterprise Resource Planning systems
  • Enforce data quality standards, governance, and documentation to ensure accuracy, consistency, and compliance throughout the product lifecycle and release governance
  • Maintain and report key performance indicators on data quality, system performance, and team productivity, driving continuous improvement
  • Ensure timely, high‑quality delivery of artwork renderspackaging artworksregulatory artworks, and regional marketing assets
  • Coordinate ad hoc creative requests with strong artistic judgment while meeting project timelines
  • Lead cross‑functional collaboration with product, engineering, sales, supply chain, and operations teams
  • Use data‑driven insights to identify trends, risks, and opportunities; recommend and implement solutions
  • Coordinate projects, manage timelines and resources, maintain project documentation, and report progress against scope, budget, and milestones
  • Identify and mitigate project risks and issues to ensure on‑time delivery and customer satisfaction
  • Build, mentor, and develop a high‑performance team supporting product data, creative design, and operations


Who are we looking for?

  • Bachelor’s degree in BusinessSupply ChainEngineeringData or Information ManagementFine Arts, or a related field
  • 4 to 6 years of experience in product data supportmaster dataproduct lifecyclecreative design, or related technical operations
  • Minimum 3 years of leadership experience leading, mentoring, or overseeing analysts, designers, or workstreams
  • Advanced expertise in product configuration with deep Bills of Materials knowledge
  • Advanced proficiency in Product Lifecycle Management and Enterprise Resource Planning systems, ideally Centric and EBS
  • Advanced knowledge of the creative process and tools, including Adobe Creative Suite and three‑dimensional graphic creation software
  • Proven experience with key performance indicator managementworkforce planningcoaching, and process improvement
  • Strong analytical mindset to assess processes and drive data‑driven improvements
  • Excellent written and verbal English communication skills for technical and non‑technical stakeholders
  • Demonstrated project management capability, strong organization, and ability to manage multiple priorities
  • Proactive problem‑solving, collaboration, and adaptability in fast‑paced environments

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Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.