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Order to Cash Analyst/Specialist

--iSupport Worldwide--

Join our team!

We are looking for an Order to Cash Analyst/Specialist to manage the end-to-end order management, collections, and accounting for transactions related to our Merchandise Partners. The ideal candidate will have strong analytical skills and a meticulous approach to ensure accuracy and efficiency in order processing. Key responsibilities include overseeing the order lifecycle, managing collections, handling financial transactions, and preparing reports. If you are a strategic thinker with a passion for optimizing processes, we want to hear from you!

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What is your mission? 

You will provide the best service to our partner client by performing these tasks:

  • Order Management: Oversee the complete order lifecycle, including order entry, processing, and fulfillment, ensuring accuracy and timeliness in every step.
  • Collections: Manage collections activities, including invoicing, follow-ups, and resolution of discrepancies to ensure timely and accurate payment collection.
  • Accounting: Handle the accounting of transactions related to Merchandise Partners, ensuring proper recording, reconciliation, and reporting in alignment with the company’s financial policies.
  • Data Analysis: Perform detailed analysis of order and financial data to identify trends, discrepancies, and opportunities for process improvement.
  • Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders, addressing inquiries, providing updates, and ensuring alignment across teams.
  • Reporting: Prepare and present regular reports on order status, collections, and financial performance to management, highlighting key insights and recommendations.
  • Process Improvement: Continuously evaluate and enhance order to cash processes to improve efficiency, accuracy, and customer satisfaction.

 
Who are we looking for?

  • At least 1 to 3 years of experience in order management, B2B collections, or accounting roles, preferably in the merchandise or retail sector.
  • Experience in billing and cash application,
  • Familiarity with Oracle.
  • Knowledge of EDI/online customer portals
  • Proficiency in order management systems and accounting software.
  • Proficiency in order management systems and accounting software
  • Strong analytical skills for interpreting complex data and generating insights
  • Excellent communication and interpersonal skills
  • High attention to detail and accuracy in transactions and reporting
  • Ability to manage multiple priorities in a fast-paced environment
  • Familiarity with financial regulations, order management best practices, and industry standards.
  • Must have at least 50mbps internet connection.
  • Must be willing to work night shifts and in a hybrid setup (in-office 3 days: T/W/Th).


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Company Perks ​

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Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.