What is your mission?

• Prepare, submit, and manage permit applications for water heater, electrical, and HVAC installations across multiple jurisdictions
• Track permit statuses, inspections, and final approvals to ensure on‑time completion and close‑out
• Submit permits to customers and answer permit‑related questions via phone or email
• Coordinate inspection scheduling with customers, technicians, and municipal inspectors
• Maintain accurate permit records using company databases and project management systems
• Review inspection results, resolve failed inspections, and arrange re‑inspections when needed
• Ensure all required documentation (installation photos, as‑built drawings, certificates, compliance files) is properly stored
• Build and maintain positive relationships with permitting offices, inspectors, and local utilities
• Monitor changes to permitting codes, fees, regulations, and jurisdictional requirements affecting operations
• Support technicians, field teams, and office staff with permitting requirements and compliance guidance
• Assist accounting/compliance teams with permit‑related invoices, receipts, and documentation management

Who are we looking for?

• College graduate (any field)
• 2+ years of experience in permitting, construction administration, HVAC/plumbing/electrical coordination, or related trade support
• Experience working with building departments, permit portals, or municipal trade permit systems
• Working knowledge of residential building, electrical, plumbing, and mechanical codes (preferred)
• Proficient in Microsoft Office (Word, Excel, Outlook) and capable of managing multi‑jurisdiction workflows
• Strong organizational skills with the ability to manage multiple deadlines and high‑volume requests
• Excellent verbal and written communication skills, including customer service experience
• Detail‑oriented, accurate, and able to maintain compliance‑focused documentation