Product Management Associate I – EMEA (Hybrid)

--iSupport Worldwide--

Join our team!

We are seeking a highly motivated and detail-oriented Product Management Associate I who is passionate about learning and has excellent communication and problem-solving skills. This role will provide crucial Product Management support to our functional stakeholders in the EMEA region. The ideal candidate will assist in managing product life cycles, gathering and analyzing market data, and collaborating with various teams to ensure product success.

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What is your mission?

You will provide the best service to our partner client by performing these tasks:

  • Review, submit, and collaborate with a cross-functional team in setting up EMEA SKUs for both non-finished and finished goods, inline and special make-up items.
  • Validate, submit, and monitor the Sample Request Form (new and existing tooling) for color, sales, marketing, and test samples.
  • Work with the CAP Merchandising team, AP Logistics, and EMEA Account Management teams on the progress of the submitted SRFs and update the SRF tracker accordingly.
  • Prepare, review, and submit the VBOM/BOM2 request.
  • Collaborate with the Global PM, packaging team, and EMEA Senior Product Manager, EMEA Graphics Designer, for new packaging development.
  • Digital Asset Management: upload product and lifestyle images and create collections.
  • Assist on cascading and managing product and packaging updates and communication with the EMEA Sales Operations team.
  • Work with product and packaging engineers to ensure the packaging bill of materials is aligned with the company's and customer’s requirements for special make-up items.
  • Create and manage the EMEA Replacement Parts file.
  • Maintain and manage product management files (shared drive).
  • Attend the weekly client's team meeting with the product, brand, and marketing teams.
  • Manage the inventory accuracy of product and sales samples in the 3PL warehouse.
  • Support for brand, product, and marketing asset creation (catalogs, images, etc.)
  • Send product management sample requests to the account management team.
  • Respond to team member product-related inquiries.
  • Perform special tasks as needed.


Who are we looking for?

  • Minimum of 4 years of experience in the Product Management and Development industry.
  • Experience with master data management processes.
  • Proven experience with Product Lifecycle Management Systems and product development.
  • Preferably a bachelor’s degree in engineering, a technical course, or a related field.
  • Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
  • Experience in shared services or BPO is an advantage.
  • Experience working in an international and culturally diverse organization is preferred.
  • Excellent verbal and written communication skills in English.
  • Proximity to Metro Manila (Cavite, Batangas, Bulacan, Rizal, etc.) is preferred.


Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.