Product Management Associate I – EMEA

--iSupport Worldwide--

Join our team!

We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great communication and problem-solving skills to provide Product Management support to our functional stakeholders in the EMEA region. This individual will have at least four years of product management and engineering experience, along with consumer products understanding. It is strongly preferred if you have prior mid- or nightshift BPO experience.

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What is your mission?

You will provide the best service to our partner brands by performing these tasks:

  • Review, submit, and collaborate with a cross-functional team in setting up EMEA skus for both non-finished and finished goods, inline and special make-up items.
  • Validate, submit, and monitor the Sample Request Form (new and existing tooling) for color, sales, marketing, and test samples.
  • Work with the CAP Merchandising team, AP Logistics, and EMEA Account Management teams on the progress of the submitted SRFs and update the SRF tracker accordingly.
  • Prepare, review, and submit the VBOM/BOM2 request.
  • Collaborate with the Global PM, packaging team, and EMEA Senior Product Manager, EMEA Graphics Designer, for new packaging development.
  • Digital Asset Management: upload product and lifestyle images and create collections.
  • Assist on cascading and managing product and packaging updates and communication with the EMEA Sales Operations team.
  • Work with product and packaging engineers to ensure the packaging bill of materials is aligned with the company's and customer’s requirements for special make-up items.
  • Create and manage the EMEA Replacement Parts file.
  • Maintain and manage product management files (shared drive).
  • Attend the weekly Stanley team meeting with the product, brand, and marketing teams.
  • Manage the inventory accuracy of product and sales samples in the 3PL warehouse.
  • Support for brand, product, and marketing asset creation (catalogs, images, etc.)
  • Send product management sample requests to the account management team.
  • Respond to team member product-related inquiries.
  •  Perform special tasks as needed.

Who are we looking for?

  • Preferably, a bachelor’s degree in engineering, a technical course, or a related field
  • At least 4 years of industry experience in a similar role in the consumer goods industry is an advantage.
  • Experience in master data management process
  • Experience in Product Lifecycle Management System and Product Development
  • Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
  • Experience in shared services, or BPO, is an advantage. Working in an international and culturally diverse organization is preferred.
  • Excellent verbal and written English
  • Within the proximity of Metro Manila (Cavite, Batangas, Bulacan, Rizal, etc.)

Company Perks

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.


We stay agile and fast, always looking for ways to solve our clients’ needs.


We pride ourselves on helping our clients reach their full potential.


We do things right and we get the job done.