What is your mission?

You will provide the best service to our partner brands by performing these tasks:

 Salesforce Development and Customization

• Design, develop, and maintain custom Salesforce solutions, including custom objects, flows, Apex triggers, Visualforce pages, SOQL, and Lightning components to meet business requirements.
• Configure and customize Salesforce applications and solutions to support user needs, ensuring optimal functionality and usability.
• Conduct thorough testing and validation of new Salesforce features and customizations to ensure functionality aligns with business objectives and best practices.

Integration and Data Management

• Support integration between Salesforce and other enterprise systems using middleware, APIs, and third-party applications, ensuring seamless data flow across platforms.
• Implement and maintain data management processes, including data imports, exports, and validation, to ensure data integrity within Salesforce.
• Develop and execute data migration and cleansing activities as needed to improve data accuracy and usability within Salesforce.

Technical Documentation and Standards

• Document all customizations, development processes, and workflows in Salesforce, maintaining up-to-date technical documentation for internal use.
• Collaborate with the IT team to define and implement Salesforce best practices and coding standards.
• Maintain accurate records of system configurations, custom code, and integration setups to facilitate troubleshooting and future development.

Support and Troubleshooting

• Provide second-tier technical support for Salesforce-related issues, troubleshooting and resolving user problems in a timely manner.
• Monitor system performance, proactively addressing potential issues to ensure optimal system health and availability.
• Act as a technical resource for questions related to Salesforce features and capabilities, offering support and guidance to end users and internal teams.

Project Collaboration and Requirements Gathering

• Collaborate with stakeholders in Sales, Customer Service, and Operations to gather requirements and translate them into Salesforce solutions.
• Participate in project planning, design, and implementation phases, providing technical insights and support to ensure solutions meet business needs.
• Support project documentation efforts, including timelines, milestones, and technical specifications, to ensure alignment with project objectives and successful delivery.

Who are we looking for?

• At least 3 to 8 years of experience as a Salesforce Developer.
• With 2 to 3 years of hands-on experience with Salesforce platforms such as Sales Cloud, Service Cloud, Commerce Cloud, Experience Cloud, Account Engagement Marketing Cloud, and SF CMS.
• Proficiency in MS Office Suite, Visual Studio, and Workbench.
• Familiarity with tools like Stripe, Resolve Pay, Avalara, Google Analytics, SEMRush, Shopify, JIRA, Bitbucket, and SF DevOps is a plus.
• Experience in integration, data management, and web development.
• Strong communication skills in English.
• Ability to push back on deadlines to ensure code is thoroughly tested and sandboxed before production.
• Attention to detail with the ability to analyze and solve complex problems, as well as provide documentation, guidance, and instruction to users.
• Demonstrated ability to learn and embrace new technologies, applications, and solutions.
• Initiative, resourcefulness, and the ability to work independently with minimal guidance.
• Effective prioritization, time management, and multi-tasking skills in a fast-paced, growing company environment.
• Bachelor’s degree or equivalent professional experience in a directly related field.