Apply Now! Refer Now!

Sr. Logistics Analyst I – Inbound (NA)

--iSupport Worldwide--

Join our team!

We are looking for a customer service-oriented and proactive individual to ensure that our client's internal and external customers are supported effectively. You should also have an experience in the 3PL logistics industry and a solid understanding of transportation, warehousing, and import/export brokerage and should also be technologically savvy and comfortable using different ERP, CRM, and TMS/WMS systems.

Discover more

What is your mission?

You will provide the best service to our partner client by performing these tasks:

  • Handle all inbound shipments upon loading from the origin port includes tracking of inbound air and sea freight.
  • Coordinate customs related transactions with customs broker nominated to handle client's freight.
  • Handle HTS Code/Tariff Classification inquiries. 
  • Review Shipment Document Pouch for Customs Entry processing. 
  • Receive inventory into the system when goods arrive in the warehouse Audit and validate inventory as needed.
  • Calculate dimensions, weight and cube for cartons, pallets, containers, etc.
  • Prepare commercial invoices and other import/export customs requirements.
  • Obtain quotes from carriers and freight forwarders.
  • Create and maintain reports.
  • Assist with special projects and duties as needed.
  • Provide set shipping documents to customer for customs clearance and account receivable.
  • Maintain all shipping documents in public folder.
  • Maintain shipping tracking report, including KPIs.
  • Manage escalations from stakeholders, cross-functional teams, and logistics providers, conduct Root Cause Analysis, and propose preventive and corrective actions.

Who are we looking for?

    • Atleast 3 years experience in office environment with multinational company.
    • Bachelor’s degree or higher in business or logistics related.
    • Broad knowledge in the 4PL/3PL Logistics involving International Shipping management.
    • Excellent written and oral communication skills; an active listener with lively tone of voice.
    • Advanced Excel skills required.
    • Knowledge of Oracle EBS and/or Hyperion, a plus.
    • Licensed Customs Broker is a plus.
    • Nice inter-personal skills with the ability to work effectively with groups and individuals.
    • Good professional skills with the ability to effectively work with individuals and groups at all levels of the organization; ability to work independently and as part of a team.
    • Good time-management, organizational and problem-solving skills.
    • Ability to maintain confidentiality of sensitive information
    • Continuous improvement mindset.
    • Possess a work ethic that includes neatness and punctuality.

Company Perks ​

​

Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

We put people first

We consider our people as the foundation of our success.

We strive for excellence

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.