What is your mission?

• Develop a strong understanding of global logistics, supply chain operations, product movement, and logistics systems.
• Establish, manage, and maintain relationships with Third-Party Logistics (3PL) providers, carriers, and operational stakeholders to support service excellence and continuous improvement initiatives.
• Coordinate, manage, and execute daily logistics transactions between internal teams and external logistics partners.
• Drive and support process improvement initiatives that enhance logistics performance, operational efficiency, and stakeholder satisfaction.
• Oversee value-added services, rework quotations, planning, coordination, and execution.
• Prepare commercial invoices, shipping documentation, and import/export customs requirements.
• Process shipments through Transportation Management Systems (TMS) and monitor shipment status.
• Perform inventory transfers, tracking activities, and logistics-related data maintenance.
• Review and implement customer compliance requirements, shipping instructions, and routing guidelines.
• Oversee inbound, outbound, and reverse logistics transportation activities across warehouse locations.
• Assist and coordinate outbound logistics concerns and transportation-related issues.
• Consolidate, analyze, and maintain logistics data, operational reports, and performance metrics.
• Extract, track, and manage logistics information using Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS).
• Manage, validate, and dispute logistics chargebacks when necessary.
• Support stakeholder reporting requirements and business operational needs.
• Perform other logistics, supply chain, and operational projects as assigned.

Who are we looking for?

• Bachelor's degree in any relevant field is preferred.
• At least 3 years of experience in logistics, supply chain, transportation, warehousing, import/export operations, or a similar role.
• Proven experience working with Third-Party Logistics (3PL) providers.
• Experience using Warehouse Management Systems (WMS).
• Experience using Enterprise Resource Planning (ERP) systems, preferably Oracle E-Business Suite (Oracle EBS).
• Experience using Transportation Management Systems (TMS) and related logistics platforms.
• Intermediate proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, formulas, reporting, and data analysis.
• Experience coordinating with internal and external stakeholders across logistics and supply chain operations.
• Knowledge of transportation, warehousing, inventory management, and import/export processes.
• Strong analytical skills with the ability to interpret logistics data, identify trends, and support process improvements.
• Strong problem-solving skills with the ability to resolve operational and logistics-related issues.
• Excellent verbal and written English communication skills.
• Ability to communicate professionally and effectively through email, phone, and virtual channels.
• Strong attention to detail with a high level of accuracy.
• Ability to prioritize tasks, take initiative, and manage multiple responsibilities.
• Strong interpersonal and collaboration skills with the ability to work effectively with cross-functional teams.
• Adaptability and willingness to work in a fast-paced environment with changing business requirements and deadlines.
• Strong work ethic, reliability, professionalism, and punctuality.
• Ability to start within a short notice period is preferred.