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ServiceNow Developer

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Join our team!

We are looking for a ServiceNow Developer to build workflows, configure ITSM modules, develop custom applications, manage integrations, troubleshoot platform issues, and support upgrades. You will collaborate with clients, deliver technical solutions, enhance UI/UX, optimize performance, automate processes, and maintain high-quality ServiceNow configurations across multiple environments.


What is your mission? 

You will provide the best service to our partner brands by performing these tasks:

  • Design, develop, and implement ServiceNow solutions including workflows, business rules, UI policies, client scripts, and script includes.
  • Build and maintain custom applications and catalog items based on business requirements.
  • Create and manage integrations using REST APIs, SOAP Web Services, and IntegrationHub.
  • Configure and optimize ITSM modules including Incident, Problem, Change, and Request Management.
  • Work directly with clients to translate business needs into technical solutions.
  • Participate in requirement gathering, solution design, and project planning with Professional Services teams.
  • Provide documentation for configurations, customizations, and integrations.
  • Support platform upgrades, patch management, and skipped update reviews.
  • Troubleshoot platform issues, perform root cause analysis, and implement preventive fixes.
  • Identify automation opportunities and stay updated on ServiceNow releases and best practices.


Who are we looking for?

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 3+ years hands-on ServiceNow development experience and platform support.
  • Strong experience designing and configuring ServiceNow architecture, applications, catalog items, workflows, business rules, client scripts, ACLs, UI policies, and script includes.
  • Proficiency in JavaScript, GlideScript, ServiceNow APIs, and REST/SOAP integrations.
  • Working knowledge of ITSM and ITIL processes including Incident, Problem, Change, and Request Management.
  • Experience supporting platform upgrades, patches, issue diagnostics, and troubleshooting.
  • Experience with IntegrationHub, custom applications, and multi-environment deployments.
  • Familiarity with Flow Designer, HAM, SAM, ITOM, SecOps, or Service Portal is an advantage.
  • Strong written and verbal communication skills for client interaction and requirement gathering.
  • Ability to work independently, manage multiple tasks, and document technical solutions clearly.

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Company Perks ​

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Free learning and development courses for your personal and career growth

Comprehensive HMO benefits and insurance since day 1

Dynamic company events

Above-industry salary package and incentives

Opportunities for promotion

Free meals and snacks

Our Values

Worldwide, strongly uphold our values to be of service to our people, our clients, and our community.

WE PUT PEOPLE FIRST

We consider our people as the foundation of our success.

WE STRIVE FOR EXCELLENCE

Our commitment to quality ensures that we always do our best.

WE EMBRACE INNOVATION

We stay agile and fast, always looking for ways to solve our clients’ needs.

WE DELIVER DELIGHT

We pride ourselves on helping our clients reach their full potential.

WE CREATE REAL IMPACT

We do things right and we get the job done.