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Senior Azure Security Engineer

--iSupport Worldwide--
06/20/2024 13:29:34

Sr. Developer

--iSupport Worldwide--
05/17/2024 13:56:39

Sales Administration Manager

Role: Sales Administration Manager

Job Overview:

The Sales Administration Manager will lead a dedicated team of six, comprising appointment bookers and sales support specialists, to support the activities of three sales representatives focused on raising capital for real estate investments. This role is pivotal in ensuring efficient administrative operations and optimal support for sales initiatives aimed at delivering investor returns.

Objectives of the Role:

·         Enhance the productivity and efficiency of sales representatives by ensuring seamless administrative support and effective management of the sales support team.

·         Maintain and improve the quality of service provided to sales representatives, enabling them to focus on investor engagement and capital acquisition.

·         Drive the performance of appointment bookers and sales support specialists to achieve daily, weekly, and monthly targets.

Responsibilities:

·         Oversee the daily operations of appointment bookers and sales support specialists, ensuring alignment with overall sales goals.

·         Manage the scheduling and activities of appointment bookers, ensuring they meet the target of 100 calls per day and effectively set appointments and local networking opportunities.

·         Monitor and evaluate the performance of sales support specialists in managing correspondence, organizing schedules, and maintaining logs and follow-ups for sales representatives.

·         Develop and implement strategies to improve team productivity and effectiveness in supporting sales activities.

·         Collaborate with sales leadership to align administrative strategies with broader sales and organizational goals.

·         Ensure the maintenance of accurate records and the diligent follow-up of potential and existing investor interactions.

·         Handle escalations and complex issues from both team members and investors to maintain high service standards and investor satisfaction.

Behavioral Competencies:

·         Strong leadership and team management skills.

·         Excellent organizational abilities and attention to detail.

·         Proactive and strategic thinking to anticipate sales team needs.

·         Exceptional communication and interpersonal skills.

·         Ability to handle high pressure and fast-paced environments.

Technical Competencies:

·         Proficiency in CRM software and sales management tools.

·         Strong understanding of sales administration processes.

·         Capable of data analysis to track performance metrics and make data-driven decisions.

Qualifications:

Bachelor’s degree in business administration, Sales, or a relevant field.

·         3 – 5 years of experience in a sales administration or similar role, preferably in real estate or financial services.

·         Proven track record of successfully managing administrative teams.

Key Performance Indicators (KPIs):

·         Daily, weekly, and monthly calls made by appointment bookers, aiming for a minimum of 300 calls per day.

·         Number of qualified appointments and local networking opportunities set per month.

·         Sales representative satisfaction and feedback on administrative support quality.

·         Efficiency in handling and responding to investor inquiries and emails.

·         Accuracy of investor logs and follow-up schedules maintained by sales support specialists.


--iSupport Worldwide--
Finance
06/03/2024 07:08:35

eCommerce Planner (Forecasting & Inventory Planning)

 
POSITION TITLE: ECOMMERCE PLANNER
LOCATION: MANILA, PHILIPPINES

WHO WE ARE :
Zoomget is a list maker of 2022 and 2023 Inc 5000 Fastest Growing Private Companies. We are a leading 
international seller of superior quality disposable gloves and safety products. With unprecedented global 
demand for personal protective equipment, we have seen the online buying experience transformed by rapid 
growth. At Zoomget we are committed to creating a simple and comprehensive online shopping experience that 
connects our customers to top-quality and competitively priced products that we proudly stand behind.

Our people infuse our culture with integrity, which defines the way we operate. As a company we embrace our 
core values:

• Create Action – We move fast to deliver results
• Build Trust – We do what we say we’re going to do
• Stronger Together – We commit to inclusion to drive forward together.
• Keep it Simple – We get to the point.
• Raise the Bar – We insist on high standards and never settle

WHO YOU ARE :
No matter the department, we are looking for people who understand how to balance meeting customer needs 
with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want 
to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to 
succeed in all that they do.

POSITION SUMMARY:
Zoomget Planners will be responsible for end-to-end planning of the products in their assigned portfolio. Using 
the company’s planning tools, consensus meetings and industry best practices, the Planner will develop the 
Demand Forecast, assess the optimal Inventory Levels by SKU, produce the consensus Supply Plan, and deliver 
the Purchase Plan to Sourcing and Purchasing for execution. 

This role will ensure Zoomget’s supply chain runs smoothly, implementing and executing the company’s S&OP 
Planning activities with the objective of delivering excellence in service, synchronizing supply with demand, 
increasing inventory efficiency to improve inventory DIOH while reducing inventory related costs, and measuring 
supply performance. Will work collaboratively with Operations, Sales, Marketing, and IT to lead improvement 
and development of tools, metrics, and functionality for the supply chain planning organization.


ESSENTIAL JOB FUNCTIONS:

• Execute the ongoing monthly planning cycle for all products in defined portfolio. 
Page 2 of 3
• Collaborate across functions to solve planning related issues, identify, and mitigate any potential 
delivery issues.
• Coordinates with Supply, Vendor Coordinators, Warehousing, Customer Service, to execute the Supply 
Plan and achieve the service and inventory turn KPIs.
• Develop relationships with Sales in order to understand demand changes, evolving customer 
expectations, outlining possible consequences, and seeking to improve service levels.
• Optimize replenishment strategies, reducing inventory exposure, and minimize missed opportunities 
through speed, responsiveness, and cost optimization. 
• Consistently achieves company inventory and forecast accuracy targets. 
• Represents the logic and strategies for recommended actions during consensus meeting with 
stakeholders including inter-warehouse transfers, review of open POs for redirection, size adjustments, 
push outs or pull-ins.
• Manage material risk and liabilities to reduce overall impact to business.
• Successfully communicates forecast and inventory estimations to management.
• Monitors and reports on important changes in sales history and forecast.
• Addresses demand-related issues in a timely and effective manner.
• Manages inventory in a manner consistent with the requirements of a Lean Six-Sigma Program.
• Interfaces with leadership teams from North America. 
• Other duties and projects as assigned.

REQUIRED QUALIFICATIONS:

• Minimum of 5+ years of directly related experience in demand forecasting/inventory 
management/supply planning roles, preferably in a direct import-to-distribution of high velocity goods 
business environment.
• Bachelor’s degree preferred.
• Experience with Amazon FBA shipping plans and best practices and managing FBA inventory, receiving 
delays, and stranded inventory.
• Experience presenting accurate data and analytics to leadership in a concise and digestible manner.
• Ability to analyze data to identify trends, opportunities, or issues, and provide solutions or 
recommendations. 
• Strong experience working with a contemporary demand planning solution such as Blue Ridge or 
equivalent ERP or MRP application. Hands-on implementation experience a plus.
• International experience working on teams in multiple time zones and demonstrated successful 
experience building strong cross-functional relationships with team members from broad national, 
cultural and language backgrounds is a plus. 
• LEAN, Six Sigma, TQM knowledge/experience highly desired.
• Requires the ability to effectively deal with ambiguity and creatively develop processes to aid efficiency 
and effectiveness. 
• Must have initiative, be resourceful, able to work independently without a lot of guidance.
• Must be able to effectively prioritize, manage time and projects, and multi-task in a fast paced, growing 
company environment. 
• Requires fluency in English with good verbal and written skills. 
Page 3 of 3
• Must be able to effectively collaborate with all levels of management and staff in a diverse, global 
environment. 
• Must be proficient in the MS Office Suite of software.

PHYSICAL REQUIREMENTS :
• Able to physically travel via airplane to domestic and international locations as needed to support the 
business. 
• Requires sitting for extended periods of time at a computer, keying and reading content.
• Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment. 
May need to be able to lift up to 25 lbs.
• Able to use office equipment such as phone, copier, printer, video camera, etc. 
We are an equal opportunity employer. All qualified applicants will receive consideration for employment 
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or 
veteran status

--iSupport Worldwide--
Sales
05/30/2024 14:30:15

Controller

--iSupport Worldwide--
Finance
06/20/2024 14:08:22

Supply Chain Coordinator

--iSupport Worldwide--
06/20/2024 12:27:43

Senior Accounts Receivable and Collections Specialist

--iSupport Worldwide--
06/20/2024 13:42:22

Senior Logistics Analyst - Inbound (NA)


Who are we?:
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission 
is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful 
Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The 
Netherlands and more. Our Global Support Center is located in Ortigas Center, a central business district 
located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila 
region in the Philippines. Our marketplace brands are Stanley1913 and tms Specialty Coffee. Thanks for 
your interest in our Sr. Logistics Analyst position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a customer service-oriented and proactive individual to ensure that our internal and 
external customers are supported effectively. Reporting under the Order to Cash organization and 
receiving guidance from a US based functional manager. We maintain a flexible schedule policy, but this 
position will mostly report on the night shift (North America support). As the ideal candidate, you will 
have at least 3 years’ experience in the 3PL logistics industry and a solid understanding of transportation, 
warehousing, and import/export brokerage. The ideal candidate will also be technologically savvy and 
comfortable using different ERP, CRM, and TMS/WMS systems.

The primary responsibility of this role is to oversee inbound operations, including monitoring and 
managing container shipments, maintaining, and creating reports and data analysis, and communicating 
with internal customers and third-party providers. This role involves close collaboration with both 
internal and external stakeholders and serves as an excellent steppingstone for launching a career in 
supply chain management and the consumer goods industry.

Responsibilities
• Handle all inbound shipments upon loading from the origin port includes tracking of inbound air 
and sea freight 
• Coordinate customs related transactions with customs broker nominated to handle PMI freight 
• Handle HTS Code/Tariff Classification inquiries 
• Review Shipment Document Pouch for Customs Entry processing 
• Receive inventory into the system when goods arrive in the warehouse 
• Audit and validate inventory as needed 
• Calculate dimensions, weight and cube for cartons, pallets, containers, etc. 
• Prepare commercial invoices and other import/export customs requirements 
• Obtain quotes from carriers and freight forwarders 
• Create and maintain reports 
• Assist with special projects and duties as needed 
• Provide set shipping documents to customer for customs clearance and account receivable. 
• Maintain all shipping documents in public folder. 
• Maintain shipping tracking report, including KPIs.
• Manage escalations from stakeholders, cross-functional teams, and logistics providers, conduct 
Root Cause Analysis, and propose preventive and corrective actions.
• Adhoc Task


Proficiencies:
• Broad knowledge in the 4PL/3PL Logistics involving International Shipping management
• Excellent written and oral communication skills; an active listener with lively tone of voice
• Outstanding customer service mindset and skills
• Advanced MS Office skills especially EXCEL, WORD & POWERPOINT
• Nice inter-personal skills with the ability to work effectively with groups and individuals
• Good professional skills with the ability to effectively work with individuals and groups at all 
levels of the organization; ability to work independently and as part of a team.
• Good time-management, organizational and problem-solving skills
• Analytical, detailed-oriented mind comfortable with numbers and spreadsheets
• Willingness to adapt to changing business needs and deadlines
• Ability to study and apply new information independently
• Ability to work accurately with close attention to detail
• Ability to maintain confidentiality of sensitive information
• Continuous improvement mindset
• Possess a work ethic that includes neatness and punctuality
• Willing and able to travel internationally from time to time 

Education and Experience:
• Bachelor’s degree or higher in business or logistics related
• 3+ years’ experience in office environment with multinational company
• Advanced Excel skills required
• Knowledge of Oracle EBS and/or Hyperion, a plus
• Licensed Customs Broker is a plus

Company Background:
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with 
the products they love. More information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/20/2024 13:10:44

Senior Operations Manager – Sales Operations Support


Who are we? 
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose 
mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in 
beautiful Seattle, Washington in the United States with multiple locations around the globe in China, 
Brazil, The Netherlands and more. 

Our Global Services Center is in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. 
Our marketplace brands are Stanley1913 and tms Specialty Coffee.

Position Overview 
The Sales Support Senior Operations Manager for the Stanley1913 brand is based in the Philippines and 
reports to the Site Director with dotted line accountability to the functional partners. This position is 
responsible for developing and leading a high-performance team of Sales Support Operations and Order 
Fulfillment Leaders to achieve financial and customer service targets for our Stanley sales organization.
The primary areas of focus are functional management, team development, operational excellence, 
customer experience, and effective, transparent communication.

This position is also responsible for building and maintaining strong relationships with sales and supply 
chain managers and existing clients while strategically supporting the expansion of the brand's market 
share within the different regions. This role requires a proactive, customer-centric approach and 
expertise in account management and business development. This person should have at least eight (8) 
years of experience managing and working with international clients in sales and account management, 
and order fulfillment. It would be ideal if he or she also has the expertise of consumer products, logistics, 
and CRM/ERP systems. 

This position requires working nights to support US-based leadership team.

Essential Job Functions:

Team Building & Operational Excellence
Build winning teams by demonstrating organizational values, nurturing trust and camaraderie, 
recognizing achievements and cultivating talents.
• Define and coordinate staffing plans; hire and onboard team members; ensure team members 
are policy, process, and product experts.
• Manage team capacity by regular monitoring workload, organizing structure and roles within the 
team to ensure work-life balance.
• Accelerate team performance thru effective review and coaching process, developing scorecards 
and leveraging regular talent performance review cadence.
• Ensure on-time and accurate account onboarding, offboarding and order fulfillment.
• Collaborate with the sales and operational teams to ensure that programs and orders are 
accurate and on schedule.
• Facilitate Monthly and Quarterly operations review with the key stakeholders to report goal 
achievement and align on plans and priorities.
• Establish SOPs and checklist to define work standards and guide effective use of tools, 
technology; identify and recommend use of new tools.
• Lead and facilitate planning to define goals and key priorities and projects to advance team and 
performance and productivity.
• Set and deliver relevant KPIs and SLAs to measure, report and recalibrate performance.
• Develop annual budget that support operational plans; revise based on changing business needs.
• Identify developmental needs and organize and coordinates training plans.
• Organize work and streamline processes to ensure flawless execution of sales operational 
transactions and service requests; returns management, allowances, chargebacks, consumer 
feedback and inquiries, customer record management, vendor agreement, sales order to factory 
purchase order creation.
• Solve critical issues with accounts management in collaboration with all stakeholders and 
concerned teams

Customer Service 
• Serve as the primary point of contact for all customer-related matters. 
• Build and maintain strong relationships with clients, ensuring customer satisfaction, loyalty, and 
retention.
• Act as the key point of contact for functional stakeholders and local leadership keeping everyone 
aligned and grounded on common goals.
• Resolve customer and rep escalations, vendor non-compliance chargeback claims or 
discrepancies, and conduct research and root cause analysis to prevent repetition.
• Customer Satisfaction

Performance Management
• Utilize CRM systems to manage customer information, sales activities, and track progress 
towards targets. 
• Maintain accurate and up-to-date account records and sales report to provide regular updates to 
the management team.
• Establish an incident reporting and resolution management process, monitoring non-compliance 
and identifying root cause analysis.

Education and Experience
• Bachelor’s degree on supply chain, business administration, Industrial Engineering or related field 
is required.
• 8 years minimum of relevant sales and accounts management and or operations management 
experience with a customer service orientation from a large multi-national company, retail or 
FMCG in Shared Service or Global Business Service Model

Proficiencies Required:
• Proven track record in successfully managing and developing multiple teams with managers and 
team leaders, business processes in a matrix organization and working with multiple stakeholders
globally.
• Highly quantitative and strong analytical skillset with proven track record in solving complex 
operational and organizational problems that require resourcefulness, creative thinking and 
collaboration.
• Direct experience on working with IT, Finance, HR and functional partners to initiate people, 
technology, policy and process related improvement projects.
• Sound financial and budget management skills
• Excellent presentation and communication skill, ability to engage and influence people from all 
levels of the organization by using appropriate data and narratives.
• Big picture mindset and outside the box thinking.

--iSupport Worldwide--
Operations Support
06/20/2024 12:55:44

AR Collection Specialist

--iSupport Worldwide--
06/04/2024 06:52:37

Tax Preparer

--iSupport Worldwide--
06/20/2024 12:23:24

Technical Support Advisor

The Technical Support Advisor will provide technical support to our Vendors and End-users by performing a question-based diagnosis while guiding users through step-by-step solutions. You will also assist with solar system design, placing orders on our Renogy portal, and assisting with any installation questions. 


--iSupport Worldwide--
Customer Service
06/20/2024 12:17:51

Accounting and Finance Manager

--iSupport Worldwide--
06/20/2024 12:37:01

Sr. Salesforce Developer

--iSupport Worldwide--
06/20/2024 12:35:46

Salesforce Solutions Architect

--iSupport Worldwide--
06/20/2024 13:45:27

Technical Recruiter

--iSupport Worldwide--
06/20/2024 12:20:24

Staff Auditor

--iSupport Worldwide--
06/20/2024 12:34:32

Strategic Growth Specialist

WHO WE ARE: Zoomget is a list maker of 2022 and 2023 Inc 5000 Fastest Growing Private Companies. We are a leading international seller of superior quality disposable gloves and safety products. With unprecedented global demand for personal protective equipment, we have seen the online buying experience transformed by rapid growth. At Zoomget we are committed to creating a simple and comprehensive online shopping experience that connects our customers to top-quality and competitively priced products that we proudly stand behind.

Our people infuse our culture with integrity, which defines the way we operate. As a company we embrace our core values: • Create Action – We move fast to deliver results • Build Trust – We do what we say we’re going to do • Stronger Together – We commit to inclusion to drive forward together. • Keep it Simple – We get to the point. • Raise the Bar – We insist on high standards and never settle

WHO YOU ARE: No matter the department, we are looking for people who understand how to balance meeting customer needs with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to succeed in all that they do. 

POSITION SUMMARY: We are seeking a proactive and dynamic Strategic Growth Specialist to lead the charge on Coupa, DSSI, and Shopify accounts. This multifaceted role focuses on upselling, recapturing lost opportunities, acquiring new customers, and overall strategic account management. As a key player in our sales process, you will engage in hands-on tasks, including discovery calls, and devise strategies to drive revenue growth  

 
ESSENTIAL JOB FUNCTIONS:
• Identify key target markets and create tailored sales scripts for different segments.
• Conduct market research to understand customer trends and needs.
• Manage new customer opportunity lists by segment and purchase tool.
• Prioritize opportunities and submissions for Coupa, DSSI, Shopify, and assigned channel accounts based 
on opportunity size.
Page 2 of 3
• Build a pipeline and grow customer accounts on each channel through cold calling, emailing, and 
relationship building.
• Communicate cross-functionally on pipeline management and address customer feedback to enhance 
conversion rates.
• Send and manage connection requests to Coupa and DSSI customers.
• Establish and track key performance metrics on a weekly and monthly basis.
• Present benchmarks and propose improvements to enhance performance, reduce churn, and increase 
customer lifetime value.
• Launch and optimize automated touchpoints including email nurture flows and post-call follow-up 
emails.
• Build a promotional calendar with incentives focused on repeat purchases, upselling, and customer 
retention.
• Audit and clean Salesforce for order frequency and estimated order size.
• Analyze customer usage patterns for upselling opportunities.
• Conduct regular check-ins with regular customers to encourage repeat purchases and increase customer 
satisfaction.
• Implement customer retention programs tailored to individual customer needs.
• Identify reasons for customer attrition.
• Develop targeted re-engagement strategies.
• Conduct outreach campaigns with compelling offers.
• Collaborate with new representatives for tailored win-back proposals.
• Other duties and projects as assigned.



REQUIRED QUALIFICATIONS:

• Minimum of 5 years of directly related experience in sales, selling into enterprise-level accounts, 
account management, or related experience.
• Bachelor’s degree in Sales, Marketing, eCommerce or other directly related field.
• Proven experience in account management, preferably in a B2B setting.
• Familiarity with Salesforce, Coupa, DSSI, and Shopify platforms.
• Requires the ability to effectively deal with ambiguity and creatively develop processes to aid 
efficiency and effectiveness. 
• Analytical mindset with the ability to derive insights from data.
• Must have initiative, be resourceful, able to work independently without a lot of guidance.
• Must be able to effectively prioritize, manage time and projects, and multi-task in a fast paced, 
growing company environment. 
• Strong communication and interpersonal skills, including fluency in English (written and verbal).
• Must be able to effectively collaborate with all levels of management and staff in a diverse, global 
environment. 
• Must be proficient in the MS Office Suite of software.

PHYSICAL REQUIREMENTS :

• Able to physically travel via airplane to domestic and international locations as needed to support the 
business. 
• Requires sitting for extended periods of time at a computer, keying and reading content.
• Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment. 
May need to be able to lift up to 25 lbs.
• Able to use office equipment such as phone, copier, printer, video camera, etc. 
If you're a proactive individual with a passion for driving sales growth, we invite you to apply for this exciting 
opportunity. Join our team and be a key player in shaping our success in the marketplace.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment 
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or 
veteran status

--iSupport Worldwide--
Operations Support
06/20/2024 12:32:44

Senior Operations Manager – Supply Chain Support

Supply Chain Senior Operations Manager, GSC Stanley

Who are we?
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose 
mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in 
beautiful Seattle, Washington in the United States with multiple locations around the globe in China, 
Brazil, The Netherlands and more. 

Our Global Services Center is in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. 
Our marketplace brands are Stanley1913 and tms Specialty Coffee.

Position Overview 
The Supply Chain Senior Operations Manager for the Stanley1913 brand is based in the Philippines and 
reports to the Site Director with dotted line accountability to the functional partners. This position is 
responsible for developing and leading a high-performance team of inbound and outbound logistics 
support and demand and supply planning support to achieve financial and customer service targets for 
our Stanley supply chain organization. The primary areas of focus are functional management, team 
development, operational excellence, customer experience, and effective, transparent communication.

This position is also responsible for building and maintaining strong relationships with sales and supply 
chain managers and existing clients while strategically supporting the expansion of the brand's market 
share within the different regions. This role requires a proactive, customer-centric approach and 
expertise in account management and business development. This person should have at least eight (8) 
years of experience managing and working with international clients in supply chain, warehousing and 
transport. It would be ideal if he or she also has the expertise of consumer products, logistics, and 
CRM/ERP systems. 

This position requires working nights to support US based leadership team.

Essential Job Functions
Team Building & Operational Excellence:

  • Build winning teams by demonstrating organizational values, nurturing trust and camaraderie, 
    recognizing achievements and cultivating talents.
  • Define and coordinate staffing plans; hire and onboard team members; ensure team members 
    are policy, process, and product experts.
  • Manage team capacity by regular monitoring workload, organizing structure and roles within the 
    team to ensure work-life balance.
  • Accelerate team performance thru effective review and coaching process, developing scorecards 
    and leveraging regular talent performance review cadence.
  • Ensure on-time and accurate account onboarding, offboarding and order fulfillment.
  • Collaborate with the sales and operational teams to ensure that programs and orders are 
    accurate and on schedule.
  • Facilitate Monthly and Quarterly operations review with the key stakeholders to report goal 
    achievement and align on plans and priorities.
  • Establish SOPs and checklist to define work standards and guide effective use of tools, 
    technology; identify and recommend use of new tools.
  • Lead and facilitate planning to define goals and key priorities and projects to advance team and 
    performance and productivity.
  • Set and deliver relevant KPIs and SLAs to measure, report and recalibrate performance.
  • Develop annual budget that support operational plans; revise based on changing business needs.
  • Identify developmental needs and organize and coordinates training plans.
  • Organize work and streamline processes to ensure flawless execution of inventory management, 
    demand and supply operations support, warehouse management, material and product 
    movement and anything in connection to inbound and outbound logistics.
  • Improve all aspects of the supply chain support team by reviewing current methodology and 
    processes for Global Support Center in collaboration with warehousing and transport global 
    teams.
  • Solve critical issues with supply chain groups in collaboration with all stakeholders and concerned teams


    Customer Service:
    • Serve as the primary point of contact for all customer-related matters. 
    • Build and maintain strong relationships with clients, ensuring customer satisfaction, loyalty, and 
    retention.
    • Act as the key point of contact for functional stakeholders and local leadership keeping everyone 
    aligned and grounded on common goals.
    • Resolve customer and rep escalations, vendor non-compliance chargeback claims or 
    discrepancies, and conduct research and root cause analysis to prevent repetition.
    • Customer Satisfaction

    Performance Management
    • Utilize CRM systems to manage customer information, sales activities, and track progress 
    towards targets. 
    • Maintain accurate and up-to-date forecasts, demand planning, inventory reports and provide 
    regular updates to the management team.
    • Establish an incident reporting and resolution management process, monitoring non-compliance 
    and identifying root cause analysis.

    Education and Experience
    • Bachelor’s degree on supply chain, business administration, Industrial Engineering or related field 
    is required.
    • 8 years minimum of relevant sales and accounts management and or operations management 
    experience with a customer service orientation from a large multi-national company, retail or 
    FMCG in Shared Service or Global Business Service Model

    Proficiencies Required
    • Proven track record in successfully managing and developing multiple teams with managers and 
    team leaders, business processes in a matrix organization and working with multiple stakeholders
    globally.
    • Highly quantitative and strong analytical skillset with proven track record in solving complex 
    operational and organizational problems that require resourcefulness, creative thinking and 
    collaboration.
    • Direct experience on working with IT, Finance, HR and functional partners to initiate people, 
    technology, policy and process related improvement projects
    Sound financial and budget management skills.
    • Excellent presentation and communication skill, ability to engage and influence people from all 
    levels of the organization by using appropriate data and narratives.
    • Big picture mindset and outside the box thinking.
     
--iSupport Worldwide--
Operations Support
06/20/2024 12:53:39

Systems Administrator

--iSupport Worldwide--
06/20/2024 12:24:53

Retail Advertising Specialist

--iSupport Worldwide--
06/20/2024 13:49:46

eCommerce Associate I (EMEA)

eCommerce Associate I – DTC (EMEA



Who are we?:

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission 
is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful 
Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The 
Netherlands and more. 
Our Global Services Center is located in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our 
marketplace brands are Stanley1913 and tms Specialty Coffee. 
Thanks for your interest in our Ecommerce Associate I position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great 
communication and problem-solving skills to provide pre-sales and after-sales support to the DTC 
platform and sales managers in EMEA. This individual will have at least four years of ecommerce website 
management and/or account management experience serving international customers, preferably with 
knowledge of consumer goods, logistics, and CRM/ERP systems. Previous mid or nightshift BPO 
experience is highly preferred. 

Stanley believes that each employee makes a significant contribution to its success. That contribution 
should not be limited by the assigned responsibilities. Therefore, this position description is designed to 
outline primary duties, qualifications, and job scope, but does not limit the individual nor the 
organization to just the work identified. It is our expectation that each employee will offer his/her 
services wherever and whenever necessary to ensure the success of our endeavors.


Essential Job Functions
Website Content Management
• Oversee the entire content of the website (also responsible for creating, editing, posting, 
updating, and cleaning up outdated content).
• Ensure all details, information are accurate, meets the brand’s standards, and up to date.
• Weekly inventory manual update. Ensure all active items are available- otherwise, product will be 
turned-off on live site.
• Operate product display pages for launching of new products, prepping of relevant materials 
(dims, image libraries, product copies, prices, etc.)
• Website commerce back-end management (i.e. discounts, transactions, and vouchers).
• Identifying new content opportunities, exploring ways to repurpose existing content through the 
site, monitoring website traffic.
• Escalating website feedback, proposing changes to site’s layout and content based on website 
analytics and usability testing.


Product Catalog Management
• Managing ecommerce product catalog to ensure the quality of data across all sales channels. 
• Organize, standardize, and publish product data to each sales channel. 
• Making sure we have customer-ready product information that is consistently and fully 

Product Inventory Health
• Facilitate weekly or as needed inventory replenishment between warehouses.
• Monitor all outbound and inbound inventory allocated for the DTC store. 
• Ensures that ecommerce forecast is transferred to the correct warehouse.

Channel Marketing
• Optimize user content generated through post tagging by making these posts visible and 
purchasable on our respective brands’ webstores.
• Creation of A+ Detail Pages that showcase, sell products, and serves customers with relevant 
information quickly.
• Work hand in hand with other departments such as Marketing and Products Team to ensure 
flawless product launches and promotions
attributed. 
• Add missing images (if any) and upload new, updated images


Customer Experience Improvement
• Providing detailed product information by ensuring products are searchable, easy to find and 
makes customer confident that they are buying the exact item they want. 
• Guide partners towards opportunities to improve the customer shopping experience.


Data Analytics
• Create reports, track KPIs across the website and summarize insights on trends to the business.
• Webstore system order reconciliation
• Provide analysis and insights on the performance of the website to support the E-Commerce 
team in decision-making.


Education and Experience
• Bachelor’s degree in marketing, advertising, communications, or relevant degree.
• At least 4 years’ experience in ecommerce with a consumer goods brand, e-commerce company, 
or e-commerce tool vendor. 
• Experience in ecommerce platforms – Shopify and Marketplaces
• Demonstrated results managing multiple digital projects of various complexity on schedule and on 
budget.
• Strong communication skills; able to create business requirement documents and marketing 
requirements documents.
• Experience with global e-commerce strongly desired. (Different currencies, Different languages.)
• Work with the team on ensuring that assigned tickets from customer service providers are 
resolved.


Proficiencies Required:
• Website content management. Proven experience managing an online store or website with 
refreshed content. 
• Web tools. Adept with using digital/ecommerce systems and platforms. Fluent with various other 
web content management systems to up-load and manage content on an on-going basis across ecommerce channels.
• Entrepreneurial. Digital business mind-set; self-starter; entrepreneurial with an appetite to 
test/measure/scale a digital business.
PMI Confidential 
• Analytical. Passion for measurable results and analytics; uses and leverages all analytics tools for 
insights; able to translate insight into actions to improve results over time.
• Collaborator. Team player and strong collaborator especially with creative teams. Ability to work 
with customer teams, agencies, and internal cross-functional partners (brand marketing, sales, 
account management, and other teams).
• Ability to work accurately with close attention to detail.
• Ability to take initiative and prioritize tasks.
• Willingness to adapt to changing business needs and deadlines.
• Excellent computer skills, including a high degree of proficiency in Microsoft Excel, Outlook, and 
PowerPoint. 
• Demonstrate a strong work ethic that includes neatness and punctuality. Ability to work 
independently and collaboratively in a fast-paced, dynamic environment.


Company Background:
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with 
the products they love. More information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/20/2024 14:20:15

Product Management Associate I – EMEA

Who are we?
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to 
revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, 
Washington in the United State with multiple locations around the globe in China, Brazil, The Netherlands and more. 
Our Global Services Center is located in Ortigas Center, a central business district located within the joint boundaries 
of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands 
are Stanley1913 and tms Specialty Coffee. Thanks for your interest in our Global Services Center Site Director position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great 
communication and problem-solving skills to provide Product Management support to our functional stakeholders 
in the EMEA region. This individual will have at least four years of product management and engineering 
experience, along with consumer products understanding. It is strongly preferred if you have prior mid- or nightshift 
BPO experience.


Stanley believes that each employee makes a significant contribution to its success. That contribution should not be 
limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, 
qualifications, and job scope, but does not limit the individual nor the organization to just the work identified. It is 
our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the 
success of our endeavors. 


Essential Job Functions:
• Review, submit, and collaborate with a cross-functional team in setting up EMEA skus for both non-finished 
and finished goods, inline and special make-up items.
• Validate, submit, and monitor the Sample Request Form (new and existing tooling) for color, sales, 
marketing, and test samples.
• Work with the CAP Merchandising team, AP Logistics, and EMEA Account Management teams on the 
progress of the submitted SRFs and update the SRF tracker accordingly.
• Prepare, review, and submit the VBOM/BOM2 request.
• Collaborate with the Global PM, packaging team, and EMEA Senior Product Manager, EMEA Graphics 
Designer, for new packaging development.
• Digital Asset Management: upload product and lifestyle images and create collections.
• Assist on cascading and managing product and packaging updates and communication with the EMEA Sales 
Operations team.
• Work with product and packaging engineers to ensure the packaging bill of materials is aligned with the 
company's and customer’s requirements for special make-up items.
• Create and manage the EMEA Replacement Parts file.
• Maintain and manage product management files (shared drive).
• Attend the weekly Stanley team meeting with the product, brand, and marketing teams.
• Manage the inventory accuracy of product and sales samples in the 3PL warehouse.
• Support for brand, product, and marketing asset creation (catalogs, images, etc.)
• Send product management sample requests to the account management team.
• Respond to team member product-related inquiries.
• Perform special tasks as needed.
PMI Confidential 
Requirements:
• Preferably, a bachelor’s degree in engineering, a technical course, or a related field
• At least 4 years of industry experience in a similar role in the consumer goods industry is an advantage.
• Experience in master data management process
• Experience in Product Lifecycle Management System and Product Development
• Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
• Experience in shared services, or BPO, is an advantage. Working in an international and culturally diverse 
organization is preferred.
• Excellent verbal and written English

Requirements:
• Preferably, a bachelor’s degree in engineering, a technical course, or a related field
• At least 4 years of industry experience in a similar role in the consumer goods industry is an advantage.
• Experience in master data management process
• Experience in Product Lifecycle Management System and Product Development
• Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
• Experience in shared services, or BPO, is an advantage. Working in an international and culturally diverse 
organization is preferred.
• Excellent verbal and written English


Proficiencies Required
• Excellent verbal and written skills and the ability to communicate effectively and professionally when giving 
and taking information in writing, in person and over the phone.
• Ability to work accurately with close attention to detail.
• Ability to take initiative and prioritize tasks.
• Excellent organization, interpersonal and communication skills
• Exceptional time-management, organizational, and problem-solving skills
• Reliability, discretion, and efficiency at managing a high and demanding workload.
• Strong interpersonal skills with the ability to work effectively with individuals and groups at all organization 
levels.
• Ability to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive 
information.
• Willingness to adapt to changing business needs and deadlines.
• Excellent computer skills, including a high degree of proficiency in Microsoft Excel, Outlook, and PowerPoint. 
• Demonstrate a strong work ethic that includes neatness and punctuality. Ability to work independently and 
collaboratively in a fast-paced, dynamic environment. 

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves customers in 
more than 100 countries. HAVI is a global, privately owned company that connects people with ideas, data with 
insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. More 
information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/20/2024 14:10:05

Packaging Production Artist

--iSupport Worldwide--
Supply Chain
06/20/2024 14:24:39

Amazon Ecommerce Specialist

--iSupport Worldwide--
06/20/2024 13:06:24

Preconstruction Engineer

--iSupport Worldwide--
Tech
06/20/2024 14:20:15

eCommerce Content Specialist

Position Title: eCommerce Content Specialist

Location: Philippines

Who We Are:

Zoomget is a list maker of 2022 and 2023 Inc 5000 Fastest Growing Private Companies.  We are a leading international seller of superior quality disposable gloves and safety products. With unprecedented global demand for personal protective equipment, we have seen the online buying experience transformed by rapid growth. At Zoomget we are committed to creating a simple and comprehensive online shopping experience that connects our customers to top-quality and competitively priced products that we proudly stand behind.

Our people infuse our culture with integrity, which defines the way we operate. As a company we embrace our core values:

·        Create Action – We move fast to deliver results

·        Build Trust – We do what we say we’re going to do

·        Stronger Together – We commit to inclusion to drive forward together.

·        Keep it Simple – We get to the point.

·        Raise the Bar – We insist on high standards and never settle

Who You Are:

No matter the department, we are looking for people who understand how to balance meeting customer needs with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to succeed in all that they do.

Position Summary:

As an eCommerce Content Specialist, your role involves overseeing and maintaining various assets, including creative materials, flat files, and master catalogs across different channels and countries. You’ll ensure data accuracy by validating product information, fixing issues, and researching solutions. Implementing SEO best practices, creating engaging product descriptions, and optimizing content for search engines are key responsibilities. Collaborating with UX/UI teams, analyzing performance, and staying updated on industry trends contribute to enhancing the user experience and driving conversions. Additionally, you’ll ensure compliance with legal standards and continuously improve the content catalog strategy through A/B testing and innovation.

Essential Job Functions:

·        Content Creation: Develop detailed and engaging product descriptions, images, and other multimedia elements to showcase products effectively. 

·        Catalog Management: Ensure accurate and up-to-date product information, including specifications, pricing, and availability, is maintained in the catalog.

·        SEO Optimization: Implement search engine optimization (SEO) best practices to enhance product visibility and ranking on search engine results.

·        Data Accuracy: Validate and maintain the accuracy of product data, such as SKUs, attributes, and categorization, to improve the customer experience and facilitate smooth transactions.

·        Content Enrichment: Enhance product listings with relevant content, such as user reviews, ratings, and additional information to assist customers in making informed purchase decisions.

·        Performance Analysis: Use analytics tools to monitor the performance of product content, identify trends, and make data-driven recommendations for improvement.

·        Compliance: Ensure that all product content adheres to legal and industry compliance standards, including copyright, trademarks, and data protection.

·        User Experience Optimization: Collaborate with UX/UI teams to create an intuitive and user-friendly experience within the eCommerce platform.

·        Continuous Improvement: Stay updated on industry trends, eCommerce best practices, and emerging technologies to continually optimize the content catalog strategy.

·        A/B Testing: Conduct A/B testing on product content elements to identify the most effective strategies for driving conversions and engagement.

·        Other duties and projects as assigned. 

Required Qualifications:

·        Minimum of 2-5 years of proven experience as a Digital Content Specialist, preferably within Amazon Business Central and Amazon Business Seller.

·        Bachelors in related field preferred.

·        Strong understanding of digital marketing principles, SEO, and content optimization.

·        Proficiency in content creation tools, graphic design software, and e-commerce platforms.

·        Detail-oriented with a keen eye for visual aesthetics.

·        Requires the ability to effectively deal with ambiguity and creatively develop processes to aid efficiency and effectiveness.

·        Must have initiative, be resourceful, able to work independently without a lot of guidance.

·        Must be able to effectively prioritize, manage time and projects, and multi-task in a fast paced, growing company environment.

·        Requires fluency in English with good verbal and written skills.

·        Must be able to effectively collaborate with all levels of management and staff in a diverse, global environment.

·        Must be proficient in the MS Office Suite of software.

Physical Requirements:

·        Able to physically travel via airplane to domestic and international locations as needed to support the business.

·        Requires sitting for extended periods of time at a computer, keying and reading content.

·        Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment. May need to be able to lift up to 25 lbs.

·        Able to use office equipment such as phone, copier, printer, video camera, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


--iSupport Worldwide--
Operations Support
06/20/2024 14:25:04

Operations Administrator

--iSupport Worldwide--
Back Office
06/18/2024 17:53:06

Accounts Payable Clerk

--iSupport Worldwide--
06/20/2024 13:02:59

Cost Accounting Manager

Job Responsibilities:

1.) Cost Accounting Management:

·         Oversee all aspects of cost accounting activities, including cost allocation, cost analysis, and cost control measures.

·         Develop and maintain costing systems to accurately track and report on product costs, ensuring alignment with company goals and financial objectives.

·         Analyze cost variances and trends, providing insights and recommendations to optimize operational efficiency and profitability.

·         Collaborate with cross-functional teams to ensure accurate cost data is utilized in decision-making processes.

2.) Financial Planning and Analysis (FP&A) Support:

·         Assist in budgeting and forecasting processes, providing insights into cost drivers and potential financial impacts.

·         Prepare financial reports and presentations for senior management, highlighting key cost metrics and variance analysis.

·         Conduct financial modeling and scenario analysis to support strategic decision-making and resource allocation.

3.) Data Modeling and Analysis:

·         Utilize advanced Excel skills to develop and maintain complex data models for cost analysis and financial reporting.

·         Extract and manipulate large datasets from various sources to support cost accounting and FP&A activities.

·         Perform thorough data analysis to identify trends, patterns, and anomalies, offering actionable recommendations to improve cost efficiency and profitability.

4.) Process Improvement and Optimization:

·         Identify opportunities to streamline cost accounting processes and enhance reporting accuracy and timeliness.

·         Implement best practices and methodologies to optimize cost allocation methodologies and enhance overall cost visibility.

·         Drive continuous improvement initiatives to enhance the effectiveness of cost accounting and FP&A functions.

5.) Cross-Functional Collaboration:

·         Collaborate with internal stakeholders, including operations, procurement, and finance teams, to gather relevant cost data and ensure alignment with organizational objectives.

·         Serve as a subject matter expert on cost accounting matters, providing guidance and support to other departments as needed.

·         Foster a culture of transparency and accountability by effectively communicating cost-related information across the organization.

 

Qualifications:

·         Bachelor’s degree in Accounting, Finance, or related field; Master’s degree or CPA preferred.

·         Minimum of 3 to 4 years of experience in cost accounting or related roles, preferably in a manufacturing or similar industry.

·         Strong proficiency in Excel, including advanced functions such as VLOOKUP, PivotTables, and complex formulae.

·         Experience with data modeling and analysis, preferably using tools such as Power Query, Power Pivot, or similar.

·         Solid understanding of financial planning and analysis concepts, with the ability to translate financial data into actionable insights.

·         Excellent analytical and problem-solving skills, with a keen attention to detail.

·         Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

·         Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

·         Experience with ERP systems and cost accounting software is a plus.

·         Continuous learning mindset with a willingness to adapt to evolving business needs and technology advancements.

 

 

 

 


--iSupport Worldwide--
Finance
06/20/2024 14:12:56

Senior Financial Analyst

Senior Financial Analyst

Direct Report:  Sr. Manager, Finance

Job Category: Hourly- Permanent


Role Summary:

We are looking for an experienced Financial Analyst to join BDA’s FP&A Team


Responsibilities:

·        Utilize the company’s ERP system, Essbase/EPM, other reporting/BI tools, especially MS Excel to create sales, operational and/or management financial reports that are clear, accurate, and actional.

·        Responsible for extracting and organizing data from a variety of sources to prepare monthly, quarterly, and annual product or sales and profitability reports for various clients and business units.

·        Work directly with Sr. Manager of FP&A to make process improvements.

·        This position has the opportunity to take the lead in building out automated reporting.

·        Other client specific reporting as needed and special projects as assigned.

Qualifications:

·        Bachelor’s Degree in Finance, Accounting, or Business-related major required, MBA or CMA/CPA a plus

·        7+ years of accounting/finance experience

·        7+ years of advanced MS Excel use

·        5+ years in Financial Analyst position

·        Prior experience using Hyperion Essbase/EPM

 

Skills & Traits:

·        Financial modeling including budgeting and forecasting knowledge and experience

·        Experience with Oracle eBusiness Suite,

·        Strong MS Excel skills.  Required:  Lookup functions, IF statements, Nested IF’s, SUMIF’s, Pivot tables.

·        Must be able to understand Profit and Loss statements and possibly built them at divisional level a plus

·        Strong analytical and organizational abilities

·        Clear and effective oral communication and written communication skills to explain budget or forecast

·        Able to manage multiple priorities, demonstrates flexibility as priorities change

·        Detail-oriented with strong reconciliation abilities

·        Ability to work independently and as a team player

·        Diligent: ensures high quality of work and strives to reduce errors and review comments

·        Efficient: completes projects/tasks in a timely manner.

 

Others

·        Amenable to work at night

·        Amenable to work in Ortigas

·        Amenable to work during Philippine Holidays

 

 


--iSupport Worldwide--
Finance
06/20/2024 13:28:04

Senior Manager of Accounting

Job Description: Senior Manager, Accounting

Company Overview:

At BDA, we are committed to delivering excellence in helping our clients meet their business needs through the power of branded merchandise. With a global presence and a dedication to innovation, we strive to exceed expectations and drive sustainable growth. As we expand our operations, we are seeking a dynamic Senior Manager of Accounting to join our team and lead our accounting department to new heights.

Responsibilities:

 

  • Financial Statement Preparation. This includes reviewing and analyzing financial statements prior to distribution, and ensuring statements are accurate and correct, review financial statement package before distribution.
  • Accounting Principles: Validate company financial statements including income statement and balance sheet are correct each month for month-end close. Review monthly Balance Sheet Account Reconciliations for schedule accuracy and supporting documentation validation. Verify that GAAP and BDA Financial Accounting Policies are being followed. Ensure proper accounting controls are in place and functioning as designed. Review processes to find efficiencies as a result of redundancy or unnecessary tasks being performed. Ensure timely and accurate responses are provided to internal/external customers. Utilize effective time management skills to balance various tasks. Apply knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Teams to execute daily work.

·         International Financial Management: Utilize expertise in international accounting principles to manage financial operations for our global entities, including consolidation, currency translation, and compliance with regulatory requirements.

·         US Corporate Compliance: Ensure adherence to US corporate accounting regulations and standards.

·         Team Management: Lead and develop a mature accounting team, fostering a culture of collaboration, continuous improvement, and professional growth.

·         Financial Analysis: Conduct comprehensive financial analysis to support decision-making processes, identify areas for improvement, and optimize financial performance.

·         Process Improvement: Drive efficiency and effectiveness within the accounting function through the implementation of best practices, automation, and process improvements.

·         Stakeholder Engagement: Collaborate with internal and external stakeholders, including executives, auditors, and regulatory bodies, to address inquiries, provide insights, and ensure alignment with organizational goals.

·         Risk Management: Assess financial risks and implement appropriate controls to mitigate risks and safeguard the company's assets.

 

Qualifications:

·         Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

·         Extensive experience (8+ years) in accounting roles, with a focus on international entities and US corporate accounting.

·         Effective communication and interpersonal skills, with the ability to make decisions, collaborate cross-functionally and influence key stakeholders.

·         Strong written and verbal communication skills, especially listening skills

·         Proven track record of successfully leading, motivating, and developing accounting teams in a dynamic and fast-paced environment.


--iSupport Worldwide--
Finance
06/20/2024 13:04:53

Senior JDE Developer

SENIOR JDE DEVELOPER

As a Senior JDE Developer, you will be pivotal in designing JDE application programs and configuring systems to meet business requirements. Your responsibilities will encompass providing programming support for new systems, as well as maintaining and enhancing existing systems. Working independently and collaboratively within project teams, you will ensure seamless integration and functionality of JDE applications.

ROLES AND RESPONSIBILITIES

·        Develop functional and technical specifications for necessary JDE software development changes and implement these specifications effectively.

·        Collaborate in the design of software test plans, working closely with users to develop and execute test cases for various business process scenarios within JDE applications.

·        Provide comprehensive post-implementation support, including troubleshooting applications, addressing production issues, and conducting additional end-user training as required.

·        Undertake additional development tasks such as data conversions and interface integrations with third-party software products.

SKILLS / COMPETENCIES

·        Minimum of 5 years of experience with JD Edwards software applications, preferably version 9.0+.

·        Proficiency in unit testing, integration testing, and user acceptance testing.

·        Strong problem-solving abilities with keen attention to detail, including proficiency in situation assessment, workflow analysis, and root cause analysis.

·        Experience using standard BI tools like Microsoft Power BI to create interactive dashboards that interface with JDE EnterpriseOne.

·        Effective communication skills for engaging clients and business teams in requirement gathering and project implementations.

·        Robust analytical skills for identifying root causes and implementing effective problem resolutions.

·        Ability to create and maintain JD Edwards EnterpriseOne environments, including Deployment Servers, configuring EnterpriseOne CNC, and managing EnterpriseOne client servers (Citrix, Web).

SPECIAL REQUIREMENTS FOR THE ROLE

·       Understanding of fundamental design principles underlying scalable applications.

·       Strong English communication skills, both written and verbal, for effective collaboration with team members.

·       Bachelor's Degree in Business Administration or Management Information Systems.

·       Effective prioritization and multitasking abilities.

·       Strong interpersonal skills and the capacity to thrive in a team-oriented environment.

·       Note:

 


--iSupport Worldwide--
Tech
06/20/2024 13:11:20

Finance Assistant

Job Title

Finance Assistant

Hours

37.5 p/w, Monday – Friday (8.30am – 5pm)

Reporting To

Finance Manager

 

About Sow Easy

Since 1988, we have manufactured and supplied seed & plant promotional products to the marketing industry. This award winning and forward-thinking company has big ambitions, delivering over 2.5m products a year. Our ambition is to become the number one supplier globally and are proud to be doing our bit to save the planet. We are a growing business with a flexible approach to work, so often roll up our sleeves and work together to look after our valued customers. We are also a Living Wage employer, Sedex members and on route to being carbon neutral.

 

Key Purpose

To maintain the day-to-day finances within the company, including purchase and sales ledger to ensure records and payments are correct and working with the sales team on current and future projects. You will be reporting directly to the Finance Manager but also working with external Finance Director and Accountant. You must be friendly, flexible, and comfortable working from our home office in a small happy team within our family-owned company.

 

Job Responsibilities

 

  • Purchases & Sales Ledger
    • Raise all client invoices including credit checks, if necessary
    • Follow up with clients on a weekly basis for overdue invoices
    • Maintain daily bank reconciliation
    • Raise all supplier purchase invoices and agree terms, if necessary
    • Batch and prepare payments (not payroll)
    • Manage expenses
    • Review transactions for errors and accuracy, making corrections
    • Provide a monthly report for payment run including job profit sheets to match against invoices

 

Desired Skills

·        Finance relation qualification (AAT minimum)

·        Experience with Microsoft Office including Outlook, Word, Excel

·        Experience in Xero and ERP package including good IT skills (desirable)

·        Systems and process orientated, with good attention to detail

  • Professional and confident manner dealing in person or on the phone with customers
  • Results orientated and happy to accept responsibility, pro-active and a self-starter
  • Friendly, flexible in approach and happy working in a small team.
  • Due to office location, must be a driver.


--iSupport Worldwide--
Sales
05/31/2024 15:54:53

Sr. Property Accountant

 
Description
The Company:


At Spartan Investment Group our mission is to Improve lives through our values. We do 
this by finding value-add and opportunistic investments offering solid returns to our 
investors. Providing an opportunity to grow for our partners and creating lasting wealth 
for everyone with whom we conduct business is how we make our greatest contribution.
We specifically focus on self-storage and RV park projects capitalizing on amazing deals in 
other asset classes. In 2021, we were listed as the 5th fastest growing real estate company 
in the US and joined the list of the top 100 owners of self-storage. We are members of the 
Inc. 500 fastest-growing private companies in America and in 2022 we were nominated #4 
in Denver Business Journals list of top places to work.


Mission:
As Spartan’s Senior Property Accountant, you will be located at our corporate headquarters 
in Golden, CO and will support the accounting and financial reporting of our subsidiaries. 
This is an exciting opportunity to take ownership of an intricate and fast-paced accounting 
infrastructure. We are looking for someone who is a self-learner, a builder of processes, 
and comfortable maintaining a work-life balance in a fast-paced high-growth environment. 
The perfect candidate will be ambitious and wants to grow within the organization and 
help develop a team of property accountants. This position’s potential career path will 
move into a Property Accounting Manager position upon completion of the internal 
leadership program.


Key Results:
1. Review financial statements monthly for discrepancies and make appropriate 
adjustments for a set of properties in the Spartan portfolio.
2. Work with Property Management and Construction Management teams to ensure 
accurate property and project recording, support their requisition needs and build 
out reporting infrastructure.
3. Review and prepare routine and manual journal entries, including supporting 
schedules and calculations, to ensure an accurate and timely month-end close. 
4. Assist in the preparation of month-end close schedules and reconciliations across 
the Spartan portfolio.
5. Work cross functionally and communicate effectively across the organization to 
support all teams that rely on accurate and timely property accounting.
6. Work as a high functioning team member in the accounting and finance group to 
identify and implement process improvements to better serve the organization as it 
grows.


Requirements:


Main Objectives and Responsibilities:
• Build reporting infrastructure using NetSuite accounting software.
• Manage investor contributions and distributions.
• Reconcile bank accounts for a set portfolio of properties and signoff on them 
monthly.
• Prepare journal entries and accruals to be posted to the general ledger for all real 
estate properties in a set portfolio.
• Ensure all cash activity is recorded daily.
• Ensure all cash movements follow ownership structures.
• Perform monthly account analysis for multiple entities.
• Perform and review subledger reconciliations.
• Maintain fixed asset system including additions, retirements and other 
modifications as needed.
• Prepare fixed asset roll forwards.
• Post monthly debt service payments & reconcile loan activity to lender statements
on a monthly basis.
• Review & distribute A/R aging reports on a weekly basis & as needed.
• Perform reporting package checklist procedures to ensure accurate and complete 
reporting, including but not limited to a detailed monthly financial review of balance 
sheet, income statement and general ledger.
• Prepare monthly reporting packages per owner requirements, including review of 
manager variance reporting.
• Participate in any other projects or responsibilities considered appropriate by the 
Director of Accounting.


Competencies:
-Continuous Improvement – A drive to learn and do as much as possible in an 
entrepreneurial setting. Willingness to participate in leadership and ongoing performance 
and development programs.
-Communication – Articulate thoughts and express ideas effectively using oral, written, 
visual and non-verbal communication skills, as well as listening skills to gain 
understanding.
-Collaborative – Works cross departmentally to achieve accounting goals. Team oriented 
individual that can communicate effectively in a way that enhances productivity, teamwork 
and understanding.
-Autonomy – Someone who is a self-learner, quickly grasps information and takes 
ownership of their position. Ability to show initiative and creativity in a macro-managed 
environment fostered by mentorship.
-Leadership – Can lead a team of 2 property accountants and foster their growth and lead 
them to enhance their contribution. 
-Detail Oriented – Meets deadlines and makes few errors on reporting and data entry. 
Entrepreneurial Spirit – Pursues change instead of waiting for it. Embrace uncertainty, 
aspire to grow and aim to try to new things. 


Qualifications:
• Bachelor’s degree in accounting, finance, or related field
• 5 -7 years of property accounting experience
• Exceptional attention to detail with strong analytical skills
• Proficient with Excel & Microsoft Office 360
• Excellent oral and written communication skills
• Experience with NetSuite ERP system highly preferred, but not required



--iSupport Worldwide--
Finance
06/20/2024 12:37:36

AP Specialist


The Company:
At Spartan Investment Group our mission is to Improve lives through real estate. We do this by 
finding value add and opportunistic investments offering solid returns to our investors. Providing 
an opportunity to grow for our partners and creating lasting wealth for everyone with whom we 
conduct business is how we make our greatest contribution. 
We specifically focus on self-storage and RV park projects while capitalizing on amazing deals 
in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in 
the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 
fastest-growing private companies in America and in 2022 we are nominated on Denver 
Business Journals list of top places to work.

Mission:
As Spartan's Accounts Payable Specialist, you will support the processing and payment of 
payables. This is an opportunity to grow and learn in a fast-paced environment where you will be 
challenged and expected to think outside of normal processes to improve department efficiency. 
In this role you will not be contained to just accounts payable but encouraged to learn and find a 
path towards leadership.

Key Results:
• No bills are past due.
• Vendor documentation is kept up to date.
• Internal billing never passes 10 days unpaid.
Main Objectives and Responsibilities:
• Review all invoices for appropriate documentation and approval prior to payment.
• Verify that transactions comply with financial policies and procedures.
• Code invoices to proper accounts
• Prepare, verify, and process invoices in accounting system.
• Maintain files and documentation thoroughly and accurately, in accordance with 
company policy and accepted accounting practices.
• Follow payables through approvals process.
• Assist in month end closing.
• Respond to all vendor inquiries.
• Reconcile vendor statements, research and correct discrepancies.
• Assist with other projects as needed.

Competencies:
Curiosity – Research and be up to date on the market trends and forecast. Dive deep into 
company systems and metrics to solve issues and identify new systems and processes.
Initiative – Has a bias for action and is not afraid to be the first to speak up or take a fresh 
approach to something. Appreciates the trust and autonomy that comes with a macro managed 
environment.
Organization – Able to handle a variety of task while still practicing good time management 
and communication to deliver assigned projects or important project milestones on time.
Attention to Detail – Understand how small details have wider system impacts. Notices things 
others might not in a system, data entry, invoicing, contracts etc.
Customer Service – Treats internal and external stakeholders alike as a customer and has a 
service mindset. Seeks to identify solutions and addresses conflict in a tactful and empathetic 
way.

Qualifications:
• 2 – 4 years of Accounts Payable experience.
• Must have a strong work ethic.
• Must be well organized and a self-starter.
• Detail oriented and reliable.
• Ability to process invoices efficiently and accurately.
• Possess strong organizational and time management skills.
• Strong problem-solving skills, basic accounting principles knowledge, documentation 
skills, research and resolution skills, data analysis and multi-tasking skills.
• Ability to communicate effectively verbally and in writing.
• Ability to work independently and with a team in a fast-paced and high-volume 
environment with emphasis on accuracy and timeliness.
• NetSuite experience preferred.
• Concur experience preferred.

--iSupport Worldwide--
Finance
05/31/2024 15:30:17

Marketing - Web Developer

Job Description: Web Developer

Position Title: Web Developer

Location: [Insert Location]

Company Overview: Spartan Investment Group is a leading real estate investment firm specializing in the self-storage industry. With a focus on building value through values, we have acquired over 60 facilities across the United States. Our commitment to excellence and innovation has positioned us as a trusted partner in the investment community.

Position Overview: We are seeking a skilled and motivated Web Developer to join our dynamic team. The ideal candidate will possess a strong foundation in coding languages, including JavaScript, HTML, and CSS. This individual will be familiar with WordPress and Salesforce backend architecture. A natural curiosity for efficiency and improvement, along with a collaborative spirit, is essential for success in this role.

Key Responsibilities:

  • Collaborate with senior developers and other team members to understand project requirements and deliverables.
  • Complete assigned development tasks on time and according to design and functional specifications.
  • Continuously improve coding and CMS skills, as well as knowledge of development technologies and frameworks.
  • Contribute to maintaining and updating project and process documentation.
  • Participate in code reviews and production quality checks, adhering to best practices for development quality and security.

Key Performance Indicators (KPIs):

  • 100% completion of assigned tasks within established timelines.
  • Achieve a 90% or higher score on initial code checks.
  • Ensure 24-hour response times to all assigned tasks and tickets.

Qualifications:

  • Associate's or Bachelor's degree in Web Development or a related field.
  • Proficiency in JavaScript, HTML, and CSS.
  • Strong analytical thinking and problem-solving skills.
  • Excellent team collaboration and adaptability.
  • A natural curiosity for efficiency and continuous improvement.

Preferred Competencies:

  • Curiosity
  • Analytical Thinking
  • Problem-Solving
  • Team Collaboration
  • Adaptability

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

 


--iSupport Worldwide--
Digital
06/03/2024 06:33:05

Social Media Coordinator

Position Title: Social Media Coordinator

Location: Philippines

Who We Are:

Zoomget is a list maker of 2022 and 2023 Inc 5000 Fastest Growing Private Companies.  We are a leading international seller of superior quality disposable gloves and safety products. With unprecedented global demand for personal protective equipment, we have seen the online buying experience transformed by rapid growth. At Zoomget we are committed to creating a simple and comprehensive online shopping experience that connects our customers to top-quality and competitively priced products that we proudly stand behind.

Our people infuse our culture with integrity, which defines the way we operate. As a company we embrace our core values:

·        Create Action – We move fast to deliver results

·        Build Trust – We do what we say we’re going to do

·        Stronger Together – We commit to inclusion to drive forward together.

·        Keep it Simple – We get to the point.

·        Raise the Bar – We insist on high standards and never settle

Who You Are:

No matter the department, we are looking for people who understand how to balance meeting customer needs with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to succeed in all that they do.

Position Summary:

As a Social Media Coordinator, you’ll be at the forefront of our brand’s digital presence. Your role involves strategizing, innovating, and building our brand across various platforms. You’ll leverage your expertise to develop creative strategies, stay ahead of trends, and collaborate seamlessly with cross-functional teams. Crafting compelling narratives, curating engaging content, and ensuring alignment across channels will be key to your success. Additionally, monitoring performance metrics and adapting strategies as needed will play a crucial role in achieving our brand goals.

Essential Job Functions:

·        Utilize your profound understanding of social media marketing to develop innovative strategies.

·        Drive brand leadership by staying ahead of trends and emerging platforms.

·        Collaborate with cross-functional teams to ensure seamless integration across channels.

·        Leverage lifestyle, creativity, and product innovation to elevate our brand.

·        Craft compelling narratives and scripts that resonate with our target audience.

·        Create and curate engaging content that reflects our brand identity.

·        Play a pivotal role in ensuring integration across Direct to Consumer (DTC), Social, Amazon, Email, PR, and Media.

·        Collaborate closely with other teams to maintain consistency and alignment.

·        Monitor performance metrics and adjust strategies as needed.

·        Other duties and projects as assigned.

Required Qualifications:

·        Minimum of 2 to 4 years of overall social media experience, with at least 1 year specifically in TikTok.

·        Prior experience in email marketing a plus.

·        Demonstrated success in social media marketing and AI content creation.

·        Prior experience managing TikTok accounts and creating engaging content.

·        Bachelor’s in Marketing, Communications or similar field of study preferred.

·        Experience designing and implementing AI-driven advertisements.

·        Familiarity with tools and platforms for dynamic and personalized ads (e.g., DALL·E, Midjourney).

·        Proficiency in video editing software (e.g., CapCut, Captions) to create engaging content for social media platforms.

·        Genuine passion for building and elevating brands.

·        A keen eye for visual aesthetics and storytelling.

·        Requires the ability to effectively deal with ambiguity and creatively develop processes to aid efficiency and effectiveness.

·        Must have initiative, be resourceful, able to work independently without a lot of guidance.

·        Must be able to effectively prioritize, manage time and projects, and multi-task in a fast paced, growing company environment.

·        Requires fluency in English with good verbal and written skills.

·        Must be able to effectively collaborate with all levels of management and staff in a diverse, global environment.

·        Must be proficient in the MS Office Suite of software.

Physical Requirements:

·        Modify physical requirements below as applicable

·        Able to physically travel via airplane to domestic and international locations as needed to support the business.

·        Requires sitting for extended periods of time at a computer, keying and reading content.

·        Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment. May need to be able to lift up to 25 lbs.

·        Able to use office equipment such as phone, copier, printer, video camera, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


--iSupport Worldwide--
Sales
06/20/2024 12:40:23

Social Media Content Associate

Social Media Content Associate

Job Title: Social Media Content Associate

Company Overview:

Join our dynamic team at Spartan Investment Group, a leading entity in the real estate sector. With a strong emphasis on innovation and customer satisfaction, we strive to redefine the landscape of customer experience in the real estate leasing space. We are looking for a passionate Social Media Content Associate to amplify our digital footprint and drive our marketing efforts to new heights.

Job Objectives:

  • To enhance the company's brand awareness and digital presence across various social media platforms including LinkedIn, Facebook, Instagram, and others.
  • To develop and implement strategic marketing initiatives aimed at driving customer engagement, increasing website traffic, and boosting revenue.
  • To leverage social media analytics for ad spend and campaign effectiveness, ensuring optimal return on investment.

Key Responsibilities:

  • Content Creation and Management: Develop, curate, and publish engaging content that reflects our brand's voice and appeals to our target audience. Ensure a consistent posting schedule across all platforms to maximize visibility. Moderate user generated content and implement response processes.
  • Social Media Strategy: Formulate and execute a comprehensive social media strategy that aligns with our business goals. Focus on innovative tactics to increase our social media presence and engage with both potential and existing customers.
  • Analytics and Reporting: Monitor and analyze the performance of social media campaigns and ad spends. Provide regular reports on key metrics to assess the effectiveness of strategies and identify areas for improvement.
  • Market Research: Stay abreast of the latest social media trends and advertising techniques. Conduct competitor analysis to identify best practices and opportunities for growth.
  • Customer Engagement: Foster a positive online community by promptly responding to comments and messages. Engage in social listening to gather insights and feedback to inform future marketing strategies.
  • Collaboration: Work closely with the marketing team to align social media strategies with overall marketing objectives. Assist in the development of promotional materials and campaigns as needed.

Behavioral Competencies:

  • Creativity and Innovation: Ability to generate new ideas and creatively solve problems to keep our social media content fresh and engaging.
  • Analytical Thinking: Strong analytical skills to interpret data and metrics to make informed decisions.
  • Adaptability: Ability to adapt to new trends and changes in the social media landscape to maintain competitive advantage.
  • Communication: Excellent written and verbal communication skills, with the ability to create compelling content that resonates with our audience.

Technical Competencies:

  • Proficient in social media platforms (LinkedIn, Facebook, Instagram, etc.) and management tools.
  • Familiarity with analytics tools (Google Analytics, Facebook Insights, etc.) to track and analyze performance.
  • Knowledge of video editing and graphic design tools (Adobe Creative Suite, Canva, iMovie, etc.) is a plus.

Success Measurement:

·       Create and implement content calendars and syndication schedules for store locations.

·       Increase social media followers by 20% through branded content and story-telling.

·       Perform competitor and company analysis to identify customer personas used in developing social media strategies.

 

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • 1-2 years of experience in managing social media platforms for a business or organization.
  • Demonstrated ability to develop and implement successful social media campaigns.
  • Strong understanding of digital marketing and social media trends.

 


--iSupport Worldwide--
Finance
06/20/2024 12:41:36

Email and Live Chat Support Advisor

Email and Live Chat Support Advisor Job Description:

Overview:

Renogy, a leader in off-grid solar solutions, is hiring Live Chat Support Advisors to enhance and improve our customer experience through real-time assistance.

Job Description:

Under general supervision, in an inbound chat center/office environment, a Live Chat Support Advisor will provide technical support to our Vendors and End-users by engaging in real-time chat interactions. The advisor will perform a question-based diagnosis while guiding users through step-by-step solutions. Solutions include but are not limited to installing and powering down solar systems, verifying the proper installation of solar components such as solar panels, charge controllers, and battery systems, and troubleshooting using traditional testing methods such as continuity and polarity tests. Support must always be provided by clearly communicating technical solutions in a user-friendly and extremely professional manner. Live Chat Support Advisors will assist with solar system design, placing orders on our Renogy portal, and addressing any installation questions.

Responsibilities:

  • Deliver service and support to end-users and Renogy Dealers via live chat.
  • Interact with customers to provide and process information in response to queries, concerns, and requests about products and services.
  • Diagnose and resolve technical hardware and software issues involving connectivity and performance, and educate end-users on the functionality and capabilities of respective components.
  • Provide post-sales support including installation and wiring of components, software training, first-time setup, installation walk-throughs, troubleshooting, and execution of warranties.
  • Accurately provide technical solutions and record all customer interactions and chat transactions on the computer and designated tracking software.
  • Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.
  • Organize ideas and communicate written messages appropriate to the reader and situation.
  • Follow up with customers when necessary to ensure resolution.
  • Process part orders and assist the RMA department.
  • Consult with users to determine steps and procedures taken to identify and resolve the problem.
  • Monitor and report on Customer Satisfaction (CSAT) and First Call Resolution (FCR) metrics.
  • Perform other related duties as assigned.

Required Skills/Abilities:

  • Excellent written communication skills.
  • Strong interpersonal and customer service skills.
  • Professional and pleasant online manner.
  • Ability to explain technical issues to technical and non-technical employees and customers.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Proficient with or the ability to quickly learn an array of computer hardware and software.
  • Team player with a positive and proactive attitude.
  • Handy and quick in responding to and resolving issues.

Education and Experience:

  • At least two years of experience in customer technical support is highly preferred.
  • Experience in live chat support is preferred but not required.

This job description aims to provide a clear outline of the responsibilities and qualifications required for the Live Chat Support Advisor role at Renogy.

 


--iSupport Worldwide--
Tech
06/20/2024 14:33:14

US RN Care Manager

--iSupport Worldwide--
06/03/2024 08:50:57

Azure Administrator

--iSupport Worldwide--
Tech
06/04/2024 14:43:39

Support Specialist (Capital Markets)

 

Position Overview:

As a Capital Markets Support Specialist, you will support the Capital Markets team by sourcing banks with $250M in assets logged in Salesforce by region, assessing lending appetite through lender calls, and scheduling discussions with appropriate team members for deal evaluation. Your responsibilities will also include organizing lender-facing documents, sending emails for deal updates, maintaining borrower financial statements, and ensuring loan compliance through annual lender requirement submissions. Additionally, you will actively follow up with lenders, provide suggestions for new projects, manage Salesforce data and deadlines, create organizational charts, and update various systems for loan covenants and earn-out triggers.

 

Key Responsibilities:

·        Source banks with assets exceeding $250M in designated regions.

·        Log lender information and interactions in Salesforce (SF) for tracking and reporting purposes.

·        Conduct calls with lenders to assess their appetite for lending and evaluate potential deal opportunities.

·        Schedule and coordinate meetings between lenders and the capital markets team to discuss specific deals and opportunities.

·        Organize and maintain lender-facing documents related to loans, ensuring accuracy and accessibility for the team.

·        Send emails to lenders regarding deal updates, inquiries, and requirements to facilitate smooth communication and collaboration.

·        Update Personal Financial Statements (PFS) and send annual lender requirements to ensure loan compliance.

·        Conduct active follow-up with lenders to address any outstanding requirements, documentation, or inquiries.

·        Provide lender suggestions for new projects based on market research and insights.

·        Organize and manage Salesforce (SF) dates and deadlines related to loans, deals, and lender interactions.

·        Create and update organizational charts (org charts) to reflect team structures, responsibilities, and relationships.

·        Update Special Real Estate Owned (SREO) records and Salesforce (SF) entries for loan covenants, triggers, and earn-out provisions.

 

Qualifications:

·        Bachelor's degree in Finance, Business Administration, or a related field.

·        Minimum of 2-3 years of experience in capital markets, banking, or financial services.

·        Strong understanding of banking and lending practices, loan compliance, and financial documentation.

·        Proficiency in Salesforce (SF) or similar CRM platforms for data entry, tracking, and reporting.

·        Excellent communication skills, both written and verbal, with the ability to interact professionally with lenders and internal teams.

·        Strong organizational and multitasking abilities with attention to detail.

·        Proactive mindset with the ability to take initiative, prioritize tasks, and work independently or collaboratively as part of a team.

·        Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for document creation, analysis, and reporting.

·        Knowledge of real estate market trends, lender requirements, and loan covenants is a plus.

·        Ability to adapt to fast-paced environments, meet deadlines, and manage multiple projects simultaneously.


--iSupport Worldwide--
Finance
06/20/2024 12:26:52

Operations Specialist


Operations Analyst | Golden, Colorado, United States | Entry-Level | Full Time


The Company:
-At Spartan Investment Group our mission is to Improve lives through our values. We do this by finding value-add and 
opportunistic investments offering solid returns to our investors. Providing an opportunity to grow for our partners and 
creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution.
-We specifically focus on self-storage and RV park projects capitalizing on amazing deals in other asset classes. In 2021, we were 
listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are 
members of the Inc. 500 fastest-growing private companies in America and in 2022 we were nominated #4 in Denver Business 
Journals list of top places to work.


Description:
-To support the growth and development of our operations team and fast-growing portfolio, we are 
seeking a skillful operations analyst to manage data and deliver insights that identify problems alongside
feasible solutions.
-As the Operations Analyst at Spartan, you will have the opportunity to learn the intricacies of SelfStorage and CRE investments from a team of highly knowledgeable industry professionals. You will work 
with and learn from other departments at the organization as well to elevate individual asset 
performance and develop methods for performance tracking. You will also have a nearly unlimited suite 
of tools at your disposal to execute your responsibilities and propose improvements to existing 
processes. 


Primary Responsibilities:
- Leverage our data warehouse and conduct analyses on operational and financial datasets to 
identify positive and negative trends.
- Synthesize data to build robust spreadsheets and reports for management and executive 
decision makers. 
- Work with property management leaders to collect qualitative information about each asset to 
enhance quantitative reporting.
- Conduct competitor pricing surveys and analyze asset positioning within each market.
- Maintain software settings and data integrations to ensure everything is updated and 
functioning properly. 
- Implement processes and AI tools that save a combined >40 hours of weekly team time 
resources.
- Assist in revenue model and business plan development for asset management and achieve a 
+/- 5% margin of error. 
Competencies:
- Autonomy and Initiative: A self-starter with a passionate drive to learn new things and take on 
new challenges. This can also look like a strong attention to detail and a relentless drive to 
ensure that reports are accurate and reliable. 
- Financial Proficiency & Analytical Thinking: A strong understanding of basic financial terminology 
and a proven ability to use analytics in making decisions.
- Continuous Growth Mindset: Having an unlimited capacity to learn more and seek out new 
skills.
- Effective Communication: A proven ability to communicate clearly and effectively across all 
methods of communication (text, chat, email and in-person).
- Resilience and Adaptability: Never feeling discouraged or lost when faced with adversity. Facing 
challenges head on and having the flexibility to change course when needed. 
Qualifications:
- Bachelor’s degree in Finance, Accounting, Economics, Business, Mathematics, Operations, or 
similar.
- High proficiency in Microsoft Excel, Office 365 Suite, and data visualization.
- 1+ year(s) of experience in a professional analyst role a plus
- Salesforce, Power BI, and SQL knowledge a plus
- CRE or Real-Estate Industry experience a plus
- Minimal Travel Requirements


Benefits:
- Salary $60K-$78K
- Profit Share
- 401K, Health, Vision, Dental, Short-Term Disability, Pet, and Life Insurance
- Unlimited PTO
- Phone, Transportation, Entertainment reimbursements and more

--iSupport Worldwide--
Finance
06/03/2024 06:42:56

Consumer Support Coordinator

Consumer Support Specialist

Who are we?
Established in 1983, privately-held PMI Worldwide designs, manufactures and markets innovative food and 
beverage solutions designed for busy lifestyles. Our brands in the marketplace are Stanley and Aladdin
Brands. PMI is headquartered in Downtown Seattle, with beautiful views of Elliott Bay from our office 
windows. We also have offices around the world in Shanghai and Shenzhen, China; Rio de Janeiro and 
Manaus, Brazil; Manila, Philippines; Amsterdam, The Netherlands; San Francisco and Bentonville, USA. 
More information can be found at www.pmi-worldwide.com.


Position Overview:
Deliver World Class Customer Service. Process and manage consumer online orders, respond to incoming 
phone, mail and e-mail inquiries, ensuring on-time delivery and overall customer satisfaction. Take the 
lead on issues and be pro-active in finding solutions

Essential Job Functions
• Answer calls from customer service phone queue
• Enter orders for timely processing and delivery
• Process employee purchases
• Respond to consumer inquiries including but not limited to order status and product information, 
claims resolution order update
• Process miscellaneous/webstore returns and refunds
• Process consumer warranty and replacement requests
• Assess consumer-related problems or issues to develop and provide appropriate resolution; responds 
to consumer and customer inquiries with due diligence
• Maintain knowledge of current new products and product changes/improvements
• Maintain consumer account information, process and procedure documentation.
• Perform other duties as may be assigned at management's discretion.

Education and Experience:
• College graduate
• Minimum three (3) years of customer service experience

Proficiencies Required:
• Excellent written and oral communication skills; ability to communicate effectively and project a 
professional image when giving and taking information in writing, in person and over the phone.
• Solid word processing and computer database skills with knowledge of Microsoft Outlook, Word 
and Excel.
• Attention to detail.
• Good personal skills with the ability to effectively work with individuals and groups at all 
organization levels; ability to work independently and as part of a team.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to take initiative and prioritize tasks; good time-management, organizational, problemprevention and problem-solving skills.
• Strong analytical ability with active listening skills.
• Ability to work accurately with close attention to detail.
PMI Confidential 
• Ability to maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadlines.
• Ability to study and apply new information.

Company Background:
PMI is a fast-paced environment that works creatively and collaboratively. Not only are we privately owned 
and high energy, but we operate internationally and are growing fast. We strongly encourage you to read 
more about the company – it is an amazing place to work! (
http://www.pmi-worldwide.com).
What do we do? We are committed to providing consumers with simple, stylish portable food and 
beverage containers that are built with a focus on community and sustainability. Our brands include 
Stanley, and Aladdin 
We care about our people and recognize their efforts through monthly, quarterly and annual rewards and 
bonuses. Other benefits include HMO, life insurance, free meals, rice subsidy, night shift differential, 
education and training sponsorship and scholarships, and international travel

--iSupport Worldwide--
Operations Support
06/20/2024 14:02:57

Sr. Financial Controller

--iSupport Worldwide--
06/20/2024 12:38:43

Associate Director of Operations - Recruitment

--iSupport Worldwide--
06/11/2024 08:34:04

People and Talent Specialist

The Company:

At Spartan Investment Group our mission is to Improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors. Providing an opportunity to grow for our partners and creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution.

We specifically focus on self-storage and RV park projects capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest-growing private companies in America and in 2022 we were nominated #4 in Denver Business Journals list of top places to work.

Mission:

The primary mission of the People and Talent Specialist is to execute in the recruiting, onboarding and administrative functions surrounding the recruitment and onboarding of ‘A – Players’ to Spartan’s growing team. The People and Talent Specialist works across all company departments to help screen for and facilitate the interview process for job candidates. This person should be a bar raiser for our entire company when it comes to recruitment standards, great communication and cross departmental collaboration are essential to accomplish our goals. Further duties entail being detail – oriented and capable of handling a variety of general HR administrative task that work to serve all employees of Team Spartan.

Key Results:

  1. Conduct 25 candidate phone screens weekly
  2. Onboard 2-3 new employees weekly
  3. Manage 15 job requestions simultaneously

Job Duties and Objectives:

  • Support company hiring goals through participating in all hiring events and efforts which are integral to our hiring process. Managing job boards, performs phone screenings and facilitates candidate interview schedules.
  • Update applicant tracking software and use LinkedIn recruiter headhunting tool
  • Perform pre-onboarding administrative needs such as background checks, I-9 verifications, HRIS set up, password/onboarding sheets and all coordination to assure employees are set up on their first day in all people systems.
  • 100% maintenance Health Benefits Administrative systems including new hire enrollments, terminations, billing and open enrollment.
  • Facilitation of employee off boardings - Maintain company org chart and HRIS systems
  • Create new and update existing SOPs for HR and People Related Processes. Contribution to SOPs where needed and relevant.
  • Update HR metrics scorecards as needed
  • Assist in payroll administration as needed. – new employee onboarding benefits reimbursements and other benefits administration like collecting proof etc. Follow up on and send in tax notices.
  • Help develop and implement company orientation and other recruiting related trainings as needed.
  • Employee file maintenance

Qualifications:

  • A bachelor's degree in human resources, communications, business administration, or related field
  • 1-2 years of experience in a human relations / recruiting environment

 


--iSupport Worldwide--
Finance
06/20/2024 14:22:57

Compliance Coordinator

--iSupport Worldwide--
Back Office
06/20/2024 13:43:00

Data Analyst

--iSupport Worldwide--
Finance
06/05/2024 12:00:54

AI Developer

--iSupport Worldwide--
05/24/2024 14:10:34

Legal Administrator

Job Description: Legal Administrator


Position Overview:

As a Legal Administrator, you will play a crucial role in providing comprehensive administrative and clerical support to the legal team. Your responsibilities will include assisting with legal billing, conducting due diligence reviews and filings, basic process mapping, administrative tasks, document editing, entity filings, and other essential legal support functions. Your meticulous attention to detail, strong organizational skills, and ability to multitask will be vital in ensuring the smooth operation of legal processes and the efficient delivery of legal services. This role offers an excellent opportunity to contribute to the success of the legal department and gain valuable experience in a dynamic legal environment.

 

Key Responsibilities:

·        Provide administrative and clerical support to the legal team.

·        Assist with legal billing processes, including invoice preparation and tracking.

·        Conduct due diligence reviews and filings as directed by legal staff.

·        Assist with basic process mapping and documentation of legal procedures.

·        Provide general administrative support, including answering phones, scheduling meetings, and managing calendars.

·        Edit and format legal documents and correspondence with accuracy and attention to detail.

·        Assist with entity filings and other basic legal paperwork as needed.

·        Perform other duties as assigned to support the overall function of the legal department.

 

Qualifications:

·        Bachelor's degree in Legal Studies, Business Administration, or a related field.

·        Previous experience working in a legal environment or administrative role preferred.

·        Strong organizational and time management skills

·        Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

·        Excellent written and verbal communication skills

·        Attention to detail and ability to maintain confidentiality

·        Ability to work independently and collaboratively in a fast-paced environment

·        Knowledge of legal billing systems and procedures is a plus

·        Familiarity with legal research tools and databases is desirable

·        Flexibility and adaptability to changing priorities and deadlines

·        Commitment to professionalism and ethical conduct in all aspects of work


--iSupport Worldwide--
Finance
05/24/2024 14:52:33

AP Manager

--iSupport Worldwide--
Finance
06/20/2024 13:09:15

Commercial GC Estimator

--iSupport Worldwide--
Tech
05/24/2024 14:52:16

Support Specialist (Investor Relations)

Job Description: Support Specialist (Investor Relations)

 

Position Overview:

As an Investor Relations Support Specialist, you will provide essential administrative support to the Investor Relations Representative, managing day-to-day tasks such as email correspondence, scheduling meetings, and organizing investor files. Additionally, you will play a crucial role in coordinating investor communications, maintaining Salesforce records, and engaging with potential investors through social media channels like LinkedIn.

 

Key Responsibilities:

·        Provide day-to-day administrative support to the Investor Relations Representative.

·        Manage and organize the IR representative's email correspondence and sequences.

·        Coordinate the preparation and dissemination of offering documents.

·        Schedule and coordinate existing investor meetings and touchpoints.

·        Manage investor files and records, ensuring accuracy and confidentiality.

·        Create account profiles and maintain the investor database.

·        Monitor and take notes on investor calls, tracking action items and scoring call quality.

·        Build out investor records in Salesforce and manage sales pipeline.

·        Engage with potential investors on social media channels, particularly LinkedIn.

·        Manage the IR representative's calendar and travel schedule.

·        Input investor questions into the tracker for follow-up.

·        Comment on relevant LinkedIn posts to engage with the investor community.

·        Invite specific connections to webinars and other investor events.

 

Qualifications:

·        Bachelor's degree in Legal Studies, Business Administration, or a related field.

·        Previous experience working in a legal environment or administrative role preferred.

·        Strong organizational and time management skills

·        Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

·        Excellent written and verbal communication skills

·        Attention to detail and ability to maintain confidentiality

·        Ability to work independently and collaboratively in a fast-paced environment

·        Knowledge of legal billing systems and procedures is a plus

·        Familiarity with legal research tools and databases is desirable

·        Flexibility and adaptability to changing priorities and deadlines

·        Commitment to professionalism and ethical conduct in all aspects of work


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Finance
06/03/2024 08:34:17

Accounting Bookkeeper - Executive Assistant

--iSupport Worldwide--
06/20/2024 12:47:55

Fund Accountant

Description

The Company

At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors. Providing an opportunity to grow for our partners and creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution.

We specifically focus on self-storage and RV park projects capitalizing on amazing deals in other asset classes. In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest-growing private companies in America and in 2022 we were nominated #4 in Denver Business Journals list of top places to work.

Mission

As Spartan’s Fund Accountant, you will be located at our corporate headquarters in Golden, Colorado and will support the fund and investor administration and accounting for the managed funds and related subsidiaries. This is an exciting opportunity to take ownership of an intricate and fast-paced fund administration infrastructure. We are looking for someone who is a self-learner, a builder of processes, and comfortable maintaining a work-life balance in a fast-paced high-growth environment. The perfect candidate will be ambitious and want to develop both personally and professionally.

Requirements

Key Results

  • Streamline administrative processes to maximize efficiency, maintain 95% accuracy, and maintain compliance with regulatory standards and fund agreements.
  • Deliver clear and concise communication to Finance, Accounting, and Investor Relations departments to reduce investor complaints related to funding and returns by 90%, enhancing investor satisfaction and maintaining positive relationships.
  • Maintain 98% data accuracy across different investor portals and accounting ERP systems.

Main Objectives and Responsibilities

  • Prepare accurate and timely financial reporting across multiple platforms.
  • Calculate, track and record contributions, distributions, and ownership splits over various equity classes in addition to recording new investor information, updates and transfers.
  • Review and calculate investor portal outputs and reconcile investor capital balances across multiple investments, investor pools, and between accounting ERP systems to underlying investment and subscription documents.
  • Facilitate the administration of real estate private equity funds, ensuring adherence to legal and regulatory standards.
  • Collaborate in the audit/tax return process and interact with external CPAs and stakeholders to review third party prepared year-end tax returns and investor deliverables for accuracy.
  • Prepare and analyze waterfall calculations and preferred return metrics with complex subscription agreements.
  • Cross collaborate with Asset Management to understand asset performance against investment expectations.
  • Contribute to the development and refinement of internal control processes and procedures.
  • Aiding in informed decision-making and investor transparency.
  • Actively contribute to the continuous improvement of internal systems and controls, driving operational excellence.

Qualifications

  • Bachelor’s degree in accounting, finance, or related field.
  • 3-5 years accounting experience.
  • At least 2 years of investor management experience or working directly with investors.
  • Proficient with various investor portals. Investor portal implementation and set up experience a plus.
  • Ability to effectively use investor portal platforms to organize and deliver information to outside investors, and answer or direct specific questions to the appropriate party.
  • Experience with InvestNext and IMS investor portal platforms a plus.
  • Experience working in real estate private equity with fund or single investment syndication structures and a large network of accredited and unaccredited retail investors.
  • Exposure to both debt and equity capital raises, tracking, calculating and recording highly preferred.
  • Financial regulations and investor compliance experience highly preferred, with a good understanding of private investments conformity with internal subscription documents and operating agreements.
  • Experience accounting for and reconciling investor activities across investor portals and accounting ERP systems.
  • Driven to learn and do as much as possible in an entrepreneurial setting.
  • Proficient in Microsoft Office, particularly Excel.
  • Exceptional analytical, organizational, and communication skills.

Competencies

  • Continuous Improvement – A drive to learn and do as much as possible in an entrepreneurial setting. Willingness to participate in leadership and ongoing performance and development programs.
  • Communication – Articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
  • Collaborative – Works together with team members to achieve accounting goals. Team oriented individual that can communicate effectively in a way that enhances productivity, teamwork and understanding.
  • Autonomy – Someone who is a self-learner, quickly grasps information and takes ownership of their position. Ability to show initiative and creativity in a macro-managed environment fostered by mentorship.

 

Benefits

Salaried position ranging from $80,000 - $95,000. Health/dental/vision benefits, profit sharing, unlimited PTO, hybrid schedule, gym/personal training/tracker reimbursement, phone & transportation reimbursement, annual ski pass, continuing education reimbursement, and other perks with an all-star team and culture.

 


--iSupport Worldwide--
Finance
05/24/2024 14:52:28

Digital Marketing Associate

Job Title: Digital Marketing Associate Job Description:

We are a dynamic real estate company seeking an enthusiastic Digital Marketing Associate to join our team. This position is perfect for a creative and analytical individual passionate about leveraging digital marketing strategies to drive leasing and sales growth. The ideal candidate will have a strong foundation in SEM/SEO, content marketing, digital content creation, email marketing, and campaign analysis. If you have a knack for identifying and adapting to advertising trends and a desire to work in a fast-paced environment, we encourage you to apply.

Objectives:

  • Enhance online visibility and lead generation through effective SEM/SEO strategies such as paid search, display, retargeting, and off-page SEO techniques.
  • Execute engaging digital content across various platforms to support real estate leasing and retail sales objectives.
  • Drive customer engagement and sales through geotargeting and email marketing campaigns.
  • Analyze campaign performance and adjust strategies to maximize ROI.
  • Stay abreast of the latest digital marketing trends and technologies to ensure competitive advantage.

Responsibilities:

  • SEO & Content Marketing: Implement SEO best practices to increase website visibility and traffic. Create compelling blog posts, articles, and marketing materials that resonate with our target audience and drive engagement.
  • Digital Content Creation: Design and produce engaging multimedia content, including videos, infographics, and social media posts, to support marketing and sales objectives.
  • Email Marketing: Develop and manage email marketing campaigns, segmenting lists to target specific customer groups effectively. Monitor and analyze the performance of email campaigns to improve open rates and conversions.
  • Campaign Analysis: Utilize analytics tools to track campaign performance, interpret data, and make data-driven decisions to optimize future marketing strategies.
  • Market Research: Conduct ongoing research on advertising trends, competitor analysis, and market opportunities to inform marketing strategies and tactics.
  • Collaboration: Work closely with the marketing team and other departments to ensure a cohesive and integrated marketing approach.

Behavioral Competencies:

  • Creativity and Innovation: Ability to think outside the box and bring fresh ideas to our digital marketing efforts.
  • Analytical Thinking: Strong analytical skills, with an ability to use data to inform all decisions.
  • Adaptability: Ability to thrive in a fast-paced environment and adapt to changing marketing trends and technology.
  • Team Player: Strong collaboration skills, with an ability to work effectively within a team and across departments.
  • Communication Skills: Excellent written and verbal communication skills, with an ability to create compelling marketing materials and presentations.

Technical Competencies:

  • Proficiency in SEO tools (e.g., SEMrush, Ahrefs) and Google Analytics.
  • Experience with email marketing platforms (e.g., Mailchimp, Constant Contact).
  • Knowledge of content management systems (CMS) and ability to update website content.
  • Familiarity with Adobe Creative Suite or other digital design tools for content creation.
  • Understanding of social media platforms like Facebook, Instagram, and LinkedIn, and how to engage effectively with an audience.

Success Measurement:

·       Improve SEO page rankings for location web pages

·       Decrease customer acquisition costs from SEM by increasing organic leads

·       Increase organic traffic to location web pages by 10%

 

Qualifications:

  • Bachelor’s degree in Marketing, Communications, or a related field.
  • 1-2 years of digital marketing experience, preferably in a real estate or retail environment.
  • Demonstrated experience in SEO, content marketing, email marketing, and digital content creation.
  • Solid understanding of digital marketing principles and best practices.
  • Ability to analyze data and derive meaningful insights to inform marketing strategies.

 


--iSupport Worldwide--
Finance
05/24/2024 14:52:22

Order Fulfillment Associate I

--iSupport Worldwide--
06/20/2024 14:26:41

Sales Development Associate I - CAP

--iSupport Worldwide--
06/20/2024 13:48:07

Security Analyst


JOB POSTING

The Security Analyst is responsible for protecting SanMar’s information systems. The role requires monitoring information systems, identifying security threats, evaluating the associated risks, and implementing strategic defenses. The Security Analyst also contributes to developing and refining security protocols and incident response plans to safeguard against evolving security threats. The position will operate weekdays from 10pm to 7am Pacific Time.

What Will You Be Doing?
• Utilize the company's internal security tools to respond to and investigate all critical and high-severity security alerts; escalate to the IT Security team as required.
• Conduct regular threat hunting.
• Perform regular vulnerability assessments and coordinate vulnerability mitigation efforts.
• Administer and manage security awareness training and phishing simulation campaigns for employees.
• Stay informed of current cybersecurity trends, threats, and protective technologies.
• Collaborate with IT and other stakeholders to continually enhance the organization's security stance.
• Generate monthly security operation metrics and reports.
• Assist with the management of the keycard system, including routine reviews of access to sensitive areas.
• Routinely conduct audits of privileged access for all internal systems.
• Support the annual PCI DSS audit process as required.
• Identify and evaluate emerging vulnerabilities, assessing potential risks and threats.
• Participate in the IT Security on-call rotation.
• Participate as required in IT Security projects.

What Are We Looking For?
• Proven experience (1-3 years) in cybersecurity, particularly in analysis and threat mitigation.
• In-depth understanding of cybersecurity principles, networking protocols, and incident response tactics.
• Experience with compliance frameworks such as PCI DSS and familiarity with regulatory requirements.
• Adept at identifying, analyzing, and managing network vulnerabilities and security risks.
• Demonstrated ability to manage and prioritize a blend of operational and project-based work.
• Exceptional problem-solving skills, with the ability to think strategically about long-term security goals.
• Proficient in using advanced cybersecurity tools, including EPP and SIEM.
• Bachelor’s degree in Computer Science, Cybersecurity, or a related field is preferred. In lieu of a degree, equivalent experience in information security is acceptable.
• Possession of security certifications, such as CompTIA Security+, GIAC Security Essentials (GSEC), Certified Ethical Hacker (CEH), or (ISC)² Systems Security Certified Practitioner (SSCP), will be considered advantageous.
• Possess strong communication skills to articulate complex technical concepts with clarity, both verbally and in written form.




--iSupport Worldwide--
Customer Service
06/20/2024 13:43:56

Sales Development Associate I - NA



--iSupport Worldwide--
Supply Chain
06/20/2024 13:46:54

Senior Accountant

Senior Accountant Job Description:

We are seeking a highly experienced and detail-oriented Senior Accountant to join our finance 
team. The Senior Accountant will be responsible for overseeing the financial accounting and 
reporting activities of the organization. The ideal candidate will have a strong background in 
accounting principles and financial reporting, as well as experience working with complex 
financial systems.

Responsibilities:
• Prepare and analyze financial statements, reports, and records.
• Assist in the preparation of budgets, forecasts, and financial plans.
• Review and reconcile financial accounts and transactions.
• Ensure compliance with accounting standards and regulations.
• Develop and implement internal controls and procedures to enhance the accuracy and 
efficiency of financial reporting.
• Provide support to external auditors during the audit process.
• Collaborate with other departments to provide financial analysis and support for 
decision-making.
• Mentor and train junior accounting staff.

Qualifications:
• Bachelor’s degree in Accounting or Finance
• CPA certification is preferred.
• 5+ years of experience in financial accounting and reporting
• Strong knowledge of US GAAP and financial regulations
• Proficient in Microsoft Excel and financial software
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team.
• Effective communication and interpersonal skills

--iSupport Worldwide--
Finance
06/20/2024 13:43:17

Azure Security Analyst

--iSupport Worldwide--
06/07/2024 09:45:38

Virtual Assistant

--iSupport Worldwide--
06/20/2024 12:13:27

Data Scientist Associate

--iSupport Worldwide--
Digital
06/20/2024 14:15:54

Logistics Analyst I – Outbound (EMEA)

--iSupport Worldwide--
Back Office
06/12/2024 14:44:45

Recruitment Account Manager

--iSupport Worldwide--
06/20/2024 15:14:12

Service Desk Analyst I (NA)

--iSupport Worldwide--
Tech
06/20/2024 12:48:41

Sr. Logistics Analyst I – Inbound (NA)

--iSupport Worldwide--
Operations Support
06/12/2024 14:50:18

Product Data Analyst I (Stanley CAP)

PRODUCT DATA ANALYST I (STANLEY) 

Who are we? :

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, Washington in the United States with multiple locations around the globe in China, Brazil, The Netherlands and more. Our Global Services Center is in Ortigas Center, a central business district located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands are Stanley1913, and tms Specialty Coffee.

Position Overview:

The Product Data Analyst I works as part of the Product Development Support Team that manages the data supporting all Item Related activities for all PMI brands and business units. He/she works cross functionally to ensure products and packaging are structured and configured correctly and that all aspects of item data are correct using Oracle. He/she is knowledgeable in Supply Chain management, ERP/MRP, Inventory, Bill of Material and Engineering Change Control. Previous night shift experience with a BPO or multi-national company is recommended.  


Essential Job Functions:


• Supports business units with Item and BOM data control.
• Analyzes and controls the creation, activation, revision and deactivation of all item numbers and 
BOMs in Oracle.
• Process requests for Sales, Color, Development and Testing Samples in Agile for all brands and 
regions.
• Analyzes and diligently create Engineering part numbers and finalize Visual BOM documentations.
• Carefully examines the Knowledge Management tool and executes the PBOM creation by strictly 
following the KM tool details.
• Monitors, records and responds to incoming requests to the Item Configurator inbox. 
• Communicates with requestors to understand the end goal; advises if other documentation or 
approvals may be required.
• Works cross functionally with all business units and service teams: Engineering, Planning, 
Operations, Product Management, Graphics, Industrial Design and Customer Service/Sales - to 
ensure products are structured and configured correctly. 
• Researches information as appropriate to resolve problems encountered or data not accepted by 
system edits. 
• Makes recommendations to management for improvements in processes. 
• Maintains close liaison with other departments.
• Performs other duties as assigned.

 
Education and Experience
• Bachelor’s degree in engineering or business related field.
• Minimum of 1 year experience with BOM and item configuration experience using Oracle.
• Highly detail oriented and organized.
• Strong project management skills and process oriented.
• Ability to communicate effectively in English, both orally and in writing.
PMI Confidential 
• Well-developed problem solving and time management skills.
• Proactive, self-motivated and able to effectively adapt to changing conditions and projects.
• Must thrive in a team-oriented environment. 
• Excellent computer skills in Oracle, Excel, Power Point, MS Word, etc. 
• Experience with Agile Product Lifecycle Management tools a plus

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people 
with the products they love. More information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/20/2024 14:15:15

Production Artist (Stanley EMEA)

PRODUCTION ARTIST (Stanley EMEA)

Who are we? 
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose 
mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in 
beautiful Seattle, Washington in the United States with multiple locations around the globe in China, 
Brazil, The Netherlands and more. 
Our Global Services Center is in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. 
Our marketplace brands are Stanley1913, and tms Specialty Coffee.


Position Overview:
We are looking for a motivated, detail-oriented Production Artist who will be responsible for producing 
design output projects for the Stanley Team. You will partner with the creative team in the EMEA region
to define design needs and bring the vision to reality. Utilizing your technical background and skills you 
must be proficient in using design and image editing software and have an eye for detail and accuracy. 
You will work cross-functionally with multiple internal and external teams to deliver high quality output 
for the Stanley EMEA group. If you like to think big, do meaningful work, and leave the world better than 
you found it, we want to hear from you!

Essential Job Functions:
• Scale content based on existing graphics design templates of the EMEA region (Retailer specific 
PDP content)
• Asset file management in sharepoint and content/metadata management in DAM
• Work with EMEA graphics designer and functional teams to create engaging and on brand 
graphics design
• Applying and adapting the brand guidelines into various forms of design or keep existing projects
current to brand standards
• Adapting files to get print ready designs aligned with EMEA specific requirements.
• Track down editable files or product files produced by global design teams when applicable
• Route files for review and complete revision rounds leading to final approval
• Stay up to date with current graphic design trends, techniques and software


Education and Experience:
• Bachelor’s degree in Fine Arts, or similar area is preferred.
• At least 3 years relevant work experience with design
• Experience creating illustration, logos and other design by using Illustrator and Photoshop

Proficiencies Required:
• Keen knowledge of printing processes, CMYK and PMS color systems.
• Familiarity with packaging printing, manufacturing, and assembly processes
• Strong proficiency in Adobe Creative Suite, specifically in Illustrator and Photoshop.
• Clear communication, both written and verbal.
• Strong analytical ability with active listening skills.
• Ability to study and apply new information.
• Strong attention to details.
• Ability to work independently and also as part of a team.
• Comfortable with critical feedback.
• Ability to own deadlines, prioritize tasks, exercise good time-management
• Anticipate challenges and problem-solving skills.
• Ability to maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadlines.
• Possess a work ethic that includes punctuality, professionalism, and diplomacy.
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people 
with the products they love. More information about HAVI can be found at
https://www.havi.com/



--iSupport Worldwide--
Operations Support
06/20/2024 14:07:51

Receivable Management - Account Manager

Job Title: Receivable Management - Account Manager

Company: One Life Fitness (US Fitness)

About Us:

One Life Fitness is a leading fitness organization dedicated to helping individuals achieve their health and wellness goals. With a focus on holistic fitness solutions, we provide state-of-the-art facilities, personalized training programs, and innovative wellness initiatives to our members.

Job Description:

As an Account Manager in our Receivable Management department, you will be responsible for engaging with members who have outstanding balances, facilitating payments, and ensuring timely resolution of payment discrepancies. This role involves a combination of outbound calls, inbound call management, email correspondence, and text messaging through our designated communication channels. The ideal candidate will possess exceptional communication skills, attention to detail, and a proactive attitude toward problem-solving.

Key Responsibilities:

·         Proactively contact members with outstanding balances via phone calls, emails, and text messages.

·         Utilize designated software tools and Excel to manage member accounts, process payments, and generate aging reports.

·         Respond promptly to member inquiries, resolve payment discrepancies, and provide assistance with billing-related issues.

·         Adhere to established procedures and timelines for payment collection, account reconciliation, and follow-up activities.

·         Collaborate with internal teams to ensure accurate billing information and timely resolution of member concerns.

·         Maintain professionalism and composure when handling challenging interactions with members, demonstrating empathy and understanding.

Qualifications:

·         Previous experience in billing, collections, or account management roles preferred.

·         Proficiency in Microsoft Excel, including basic formulas, pivot tables, and data manipulation.

·         Strong communication skills, both verbal and written, with the ability to engage effectively with members and colleagues.

·         Demonstrated ability to work independently and prioritize tasks in a fast-paced environment.

·         Willingness to adapt to new software systems and undergo comprehensive training in departmental processes.

·         High level of attention to detail and accuracy in data entry and record-keeping.

·         Ability to maintain confidentiality and handle sensitive financial information with integrity.

·         Flexibility to work US Eastern hours, including occasional weekend shifts as needed.

Additional Information:

·         This is a remote position based in the Philippines.

·         Training period may last between three to six months before full deployment.

·         Candidates must undergo background checks, including criminal record verification through the National Bureau of Investigation (NBI).

 

Interview Process:

·         Initial interview with the recruitment team (30 minutes).

·         Final interview with Hiring Manager (10-30 minutes).

·         Excel proficiency assessment.

·         Communication skills assessment (audio recording of script reading).

 

We are seeking candidates who are self-driven, adaptable, and passionate about providing exceptional service to our members. If you meet the qualifications and are eager to join a dynamic team in the fitness industry, we encourage you to apply for this rewarding opportunity at One Life Fitness.


--iSupport Worldwide--
Finance
06/20/2024 14:02:44

Billing Analyst

--iSupport Worldwide--
Finance
06/20/2024 13:35:03

Salesforce Business Analyst

--iSupport Worldwide--
Finance
06/20/2024 13:46:16

Accounting and Admin Coordinator

--iSupport Worldwide--
Finance
06/20/2024 12:21:24

Senior Graphic Designer

--iSupport Worldwide--
Digital
06/17/2024 15:25:42

Product Data Analyst I (Project-Based)

--iSupport Worldwide--
Supply Chain
06/20/2024 14:18:04