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Senior Azure Security Engineer

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06/20/2024 13:29:34

Controller

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Finance
06/20/2024 14:08:22

Senior Logistics Analyst - Inbound (NA)


Who are we?:
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission 
is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful 
Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The 
Netherlands and more. Our Global Support Center is located in Ortigas Center, a central business district 
located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila 
region in the Philippines. Our marketplace brands are Stanley1913 and tms Specialty Coffee. Thanks for 
your interest in our Sr. Logistics Analyst position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a customer service-oriented and proactive individual to ensure that our internal and 
external customers are supported effectively. Reporting under the Order to Cash organization and 
receiving guidance from a US based functional manager. We maintain a flexible schedule policy, but this 
position will mostly report on the night shift (North America support). As the ideal candidate, you will 
have at least 3 years’ experience in the 3PL logistics industry and a solid understanding of transportation, 
warehousing, and import/export brokerage. The ideal candidate will also be technologically savvy and 
comfortable using different ERP, CRM, and TMS/WMS systems.

The primary responsibility of this role is to oversee inbound operations, including monitoring and 
managing container shipments, maintaining, and creating reports and data analysis, and communicating 
with internal customers and third-party providers. This role involves close collaboration with both 
internal and external stakeholders and serves as an excellent steppingstone for launching a career in 
supply chain management and the consumer goods industry.

Responsibilities
• Handle all inbound shipments upon loading from the origin port includes tracking of inbound air 
and sea freight 
• Coordinate customs related transactions with customs broker nominated to handle PMI freight 
• Handle HTS Code/Tariff Classification inquiries 
• Review Shipment Document Pouch for Customs Entry processing 
• Receive inventory into the system when goods arrive in the warehouse 
• Audit and validate inventory as needed 
• Calculate dimensions, weight and cube for cartons, pallets, containers, etc. 
• Prepare commercial invoices and other import/export customs requirements 
• Obtain quotes from carriers and freight forwarders 
• Create and maintain reports 
• Assist with special projects and duties as needed 
• Provide set shipping documents to customer for customs clearance and account receivable. 
• Maintain all shipping documents in public folder. 
• Maintain shipping tracking report, including KPIs.
• Manage escalations from stakeholders, cross-functional teams, and logistics providers, conduct 
Root Cause Analysis, and propose preventive and corrective actions.
• Adhoc Task


Proficiencies:
• Broad knowledge in the 4PL/3PL Logistics involving International Shipping management
• Excellent written and oral communication skills; an active listener with lively tone of voice
• Outstanding customer service mindset and skills
• Advanced MS Office skills especially EXCEL, WORD & POWERPOINT
• Nice inter-personal skills with the ability to work effectively with groups and individuals
• Good professional skills with the ability to effectively work with individuals and groups at all 
levels of the organization; ability to work independently and as part of a team.
• Good time-management, organizational and problem-solving skills
• Analytical, detailed-oriented mind comfortable with numbers and spreadsheets
• Willingness to adapt to changing business needs and deadlines
• Ability to study and apply new information independently
• Ability to work accurately with close attention to detail
• Ability to maintain confidentiality of sensitive information
• Continuous improvement mindset
• Possess a work ethic that includes neatness and punctuality
• Willing and able to travel internationally from time to time 

Education and Experience:
• Bachelor’s degree or higher in business or logistics related
• 3+ years’ experience in office environment with multinational company
• Advanced Excel skills required
• Knowledge of Oracle EBS and/or Hyperion, a plus
• Licensed Customs Broker is a plus

Company Background:
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with 
the products they love. More information about HAVI can be found at
https://www.havi.com/

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Operations Support
06/20/2024 13:10:44

EDI Systems Analyst I

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07/10/2024 16:42:10

Sales Development Associate I - NA



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Supply Chain
07/11/2024 14:41:43

Electrical Engineer

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Operations Support
07/11/2024 15:00:07

AI Developer

--iSupport Worldwide--
07/10/2024 10:18:52

Logistics Analyst I – NA

Logistics Analyst I – NA


Who are we?

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The Netherlands and more.

Our Global Services Center is located in Ortigas Center, a central business district located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands are Stanley1913 and tms Specialty Coffee.

 

Position Overview

We are looking for a highly organized and detail-oriented person with great communication and problem- solving skills with at least 3 years’ experience in the 3PL logistics industry and some knowledge and understanding of transportation, warehousing and import/export brokerage. This person should be technologically savvy and comfortable using different ERP, CRM, TMS/WMS systems, and MS Excel.

 

Essential Job Functions

·         Has a keen understanding and knowledge of global logistics. Will become an expert regarding PMI Logistics & Supply chain; both within systems (EBS) as well as product movements throughout the supply chain.

·         Establish and manage relationships with 3PL providers with a focus on operational excellence, continuous improvement.

·         Drive process improvement to support the needs of the Strategic Business Units (SBUs), as well as development and implementation of continued improvement processes in partnership with 3PLs and logistics carriers.

·         Coordinate, manage and perform daily transactions between PMI and 3PLs.

·         Oversee value-added service/rework quotes and execution.

·         Prepare commercial invoices and other import/export customs requirements

·         Perform inventory transfers.

·         Process Shipments thru Carrier's TMS

·         Review and implement customer compliance guidelines and shipping/routing instructions.

·         Oversee all transportation to and from warehouse locations including reverse logistics.

·         Manage, validate and dispute chargebacks.

·         Other duties and projects as necessary.

 

Education and Experience

·         At least 3 years industry experience in similar role

·         4-year college degree

 

Proficiencies Required

·         Excellent verbal and written English skills

·         Ability to communicate effectively and professionally by phone or email

·         Takes initiative and prioritizes tasks

·         Solid analytical and problem-solving skills

·         Ability to work accurately with close attention to detail

·         Strong interpersonal skills with the ability to work effectively with individuals and groups

·         Willingness to adapt to changing business needs and deadlines

·         Solid computer skills with knowledge of Microsoft Office, ERP, CRM, and TMS/WMS systems

·         Demonstrate a strong work ethic that includes neatness and punctuality.

 

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. More information about HAVI can be found at https://www.havi.com/

If you have the qualifications and skills for this position, please submit your resume/CV and cover letter to: [email protected] or [email protected] .



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Operations Support
07/12/2024 14:02:42

Assistant Account Manager

Personal Lines Assistant Account Manager

 

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

 

SUMMARY:

The Personal Lines Assistant Account Manager is responsible for assisting Account Managers and Producers with the servicing of assigned accounts in accordance with the practices, policies, and procedures of the Company.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prepares, reviews, and processes all transactions, correspondence, and documents, for assigned accounts, including but not limited to the following:

·         Applications

·         Marketing and rating new accounts.

·         Billing

·         Policies

·         Endorsements

·         Invoices

·         Proposals for new and renewal accounts

·         Change requests.

·         Evidence of insurance

·         Annual reviews

·         Binders

·         Cancellations

·         Setting up new/renewal client electronic files

·         Participates in the renewal preparation process, including generating renewal updates on accounts specified by the Account Manager and/or Producer.

·         Provides quality customer service to clients, team members, and carriers.

·         Communicates with company personnel regarding the client’s needs and/or issues.

·         Maintains an accurate suspense system on all items that require a response.

·         Navigates and utilizes carrier websites to obtain documents and/or information as needed.

·         May field phone calls from insureds regarding questions about their coverage, changes, additions, payments, cancellations etc.

·         Responsible for scanning communications and documents

·         Input/maintain data on account management system and ancillary systems as required.

·         Provide mailroom and switchboard support, when needed.

 

REQUIREMENTS:

·         At least one year of insurance experience strongly preferred.

·         Exceptional written and verbal communication skills

·         Superior customer service and problem-solving skills.

·         Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)

·         Detail-oriented self-starter.

·         Ability to work in a team environment.

·         Significant skill in handling competing demands and projects

·         Excellent organizational skills and ability to prioritize and delegate responsibility.

 

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

Required Experience: 1-2 years of relevant experience

Required Travel: N/A

Required Education: High school or Equivalent

 


--iSupport Worldwide--
Operations Support
07/12/2024 15:04:15

Senior Operations Manager – Supply Chain Support

Supply Chain Senior Operations Manager, GSC Stanley

Who are we?
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose 
mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in 
beautiful Seattle, Washington in the United States with multiple locations around the globe in China, 
Brazil, The Netherlands and more. 

Our Global Services Center is in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. 
Our marketplace brands are Stanley1913 and tms Specialty Coffee.

Position Overview 
The Supply Chain Senior Operations Manager for the Stanley1913 brand is based in the Philippines and 
reports to the Site Director with dotted line accountability to the functional partners. This position is 
responsible for developing and leading a high-performance team of inbound and outbound logistics 
support and demand and supply planning support to achieve financial and customer service targets for 
our Stanley supply chain organization. The primary areas of focus are functional management, team 
development, operational excellence, customer experience, and effective, transparent communication.

This position is also responsible for building and maintaining strong relationships with sales and supply 
chain managers and existing clients while strategically supporting the expansion of the brand's market 
share within the different regions. This role requires a proactive, customer-centric approach and 
expertise in account management and business development. This person should have at least eight (8) 
years of experience managing and working with international clients in supply chain, warehousing and 
transport. It would be ideal if he or she also has the expertise of consumer products, logistics, and 
CRM/ERP systems. 

This position requires working nights to support US based leadership team.

Essential Job Functions
Team Building & Operational Excellence:

  • Build winning teams by demonstrating organizational values, nurturing trust and camaraderie, 
    recognizing achievements and cultivating talents.
  • Define and coordinate staffing plans; hire and onboard team members; ensure team members 
    are policy, process, and product experts.
  • Manage team capacity by regular monitoring workload, organizing structure and roles within the 
    team to ensure work-life balance.
  • Accelerate team performance thru effective review and coaching process, developing scorecards 
    and leveraging regular talent performance review cadence.
  • Ensure on-time and accurate account onboarding, offboarding and order fulfillment.
  • Collaborate with the sales and operational teams to ensure that programs and orders are 
    accurate and on schedule.
  • Facilitate Monthly and Quarterly operations review with the key stakeholders to report goal 
    achievement and align on plans and priorities.
  • Establish SOPs and checklist to define work standards and guide effective use of tools, 
    technology; identify and recommend use of new tools.
  • Lead and facilitate planning to define goals and key priorities and projects to advance team and 
    performance and productivity.
  • Set and deliver relevant KPIs and SLAs to measure, report and recalibrate performance.
  • Develop annual budget that support operational plans; revise based on changing business needs.
  • Identify developmental needs and organize and coordinates training plans.
  • Organize work and streamline processes to ensure flawless execution of inventory management, 
    demand and supply operations support, warehouse management, material and product 
    movement and anything in connection to inbound and outbound logistics.
  • Improve all aspects of the supply chain support team by reviewing current methodology and 
    processes for Global Support Center in collaboration with warehousing and transport global 
    teams.
  • Solve critical issues with supply chain groups in collaboration with all stakeholders and concerned teams


    Customer Service:
    • Serve as the primary point of contact for all customer-related matters. 
    • Build and maintain strong relationships with clients, ensuring customer satisfaction, loyalty, and 
    retention.
    • Act as the key point of contact for functional stakeholders and local leadership keeping everyone 
    aligned and grounded on common goals.
    • Resolve customer and rep escalations, vendor non-compliance chargeback claims or 
    discrepancies, and conduct research and root cause analysis to prevent repetition.
    • Customer Satisfaction

    Performance Management
    • Utilize CRM systems to manage customer information, sales activities, and track progress 
    towards targets. 
    • Maintain accurate and up-to-date forecasts, demand planning, inventory reports and provide 
    regular updates to the management team.
    • Establish an incident reporting and resolution management process, monitoring non-compliance 
    and identifying root cause analysis.

    Education and Experience
    • Bachelor’s degree on supply chain, business administration, Industrial Engineering or related field 
    is required.
    • 8 years minimum of relevant sales and accounts management and or operations management 
    experience with a customer service orientation from a large multi-national company, retail or 
    FMCG in Shared Service or Global Business Service Model

    Proficiencies Required
    • Proven track record in successfully managing and developing multiple teams with managers and 
    team leaders, business processes in a matrix organization and working with multiple stakeholders
    globally.
    • Highly quantitative and strong analytical skillset with proven track record in solving complex 
    operational and organizational problems that require resourcefulness, creative thinking and 
    collaboration.
    • Direct experience on working with IT, Finance, HR and functional partners to initiate people, 
    technology, policy and process related improvement projects
    Sound financial and budget management skills.
    • Excellent presentation and communication skill, ability to engage and influence people from all 
    levels of the organization by using appropriate data and narratives.
    • Big picture mindset and outside the box thinking.
     
--iSupport Worldwide--
Operations Support
06/26/2024 09:52:42

Billing Analyst

--iSupport Worldwide--
Finance
07/12/2024 15:44:25

Systems Administrator

--iSupport Worldwide--
06/26/2024 09:55:39

eCommerce Associate I (EMEA)

eCommerce Associate I – DTC (EMEA



Who are we?:

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission 
is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful 
Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The 
Netherlands and more. 
Our Global Services Center is located in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our 
marketplace brands are Stanley1913 and tms Specialty Coffee. 
Thanks for your interest in our Ecommerce Associate I position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great 
communication and problem-solving skills to provide pre-sales and after-sales support to the DTC 
platform and sales managers in EMEA. This individual will have at least four years of ecommerce website 
management and/or account management experience serving international customers, preferably with 
knowledge of consumer goods, logistics, and CRM/ERP systems. Previous mid or nightshift BPO 
experience is highly preferred. 

Stanley believes that each employee makes a significant contribution to its success. That contribution 
should not be limited by the assigned responsibilities. Therefore, this position description is designed to 
outline primary duties, qualifications, and job scope, but does not limit the individual nor the 
organization to just the work identified. It is our expectation that each employee will offer his/her 
services wherever and whenever necessary to ensure the success of our endeavors.


Essential Job Functions
Website Content Management
• Oversee the entire content of the website (also responsible for creating, editing, posting, 
updating, and cleaning up outdated content).
• Ensure all details, information are accurate, meets the brand’s standards, and up to date.
• Weekly inventory manual update. Ensure all active items are available- otherwise, product will be 
turned-off on live site.
• Operate product display pages for launching of new products, prepping of relevant materials 
(dims, image libraries, product copies, prices, etc.)
• Website commerce back-end management (i.e. discounts, transactions, and vouchers).
• Identifying new content opportunities, exploring ways to repurpose existing content through the 
site, monitoring website traffic.
• Escalating website feedback, proposing changes to site’s layout and content based on website 
analytics and usability testing.


Product Catalog Management
• Managing ecommerce product catalog to ensure the quality of data across all sales channels. 
• Organize, standardize, and publish product data to each sales channel. 
• Making sure we have customer-ready product information that is consistently and fully 

Product Inventory Health
• Facilitate weekly or as needed inventory replenishment between warehouses.
• Monitor all outbound and inbound inventory allocated for the DTC store. 
• Ensures that ecommerce forecast is transferred to the correct warehouse.

Channel Marketing
• Optimize user content generated through post tagging by making these posts visible and 
purchasable on our respective brands’ webstores.
• Creation of A+ Detail Pages that showcase, sell products, and serves customers with relevant 
information quickly.
• Work hand in hand with other departments such as Marketing and Products Team to ensure 
flawless product launches and promotions
attributed. 
• Add missing images (if any) and upload new, updated images


Customer Experience Improvement
• Providing detailed product information by ensuring products are searchable, easy to find and 
makes customer confident that they are buying the exact item they want. 
• Guide partners towards opportunities to improve the customer shopping experience.


Data Analytics
• Create reports, track KPIs across the website and summarize insights on trends to the business.
• Webstore system order reconciliation
• Provide analysis and insights on the performance of the website to support the E-Commerce 
team in decision-making.


Education and Experience
• Bachelor’s degree in marketing, advertising, communications, or relevant degree.
• At least 4 years’ experience in ecommerce with a consumer goods brand, e-commerce company, 
or e-commerce tool vendor. 
• Experience in ecommerce platforms – Shopify and Marketplaces
• Demonstrated results managing multiple digital projects of various complexity on schedule and on 
budget.
• Strong communication skills; able to create business requirement documents and marketing 
requirements documents.
• Experience with global e-commerce strongly desired. (Different currencies, Different languages.)
• Work with the team on ensuring that assigned tickets from customer service providers are 
resolved.


Proficiencies Required:
• Website content management. Proven experience managing an online store or website with 
refreshed content. 
• Web tools. Adept with using digital/ecommerce systems and platforms. Fluent with various other 
web content management systems to up-load and manage content on an on-going basis across ecommerce channels.
• Entrepreneurial. Digital business mind-set; self-starter; entrepreneurial with an appetite to 
test/measure/scale a digital business.
PMI Confidential 
• Analytical. Passion for measurable results and analytics; uses and leverages all analytics tools for 
insights; able to translate insight into actions to improve results over time.
• Collaborator. Team player and strong collaborator especially with creative teams. Ability to work 
with customer teams, agencies, and internal cross-functional partners (brand marketing, sales, 
account management, and other teams).
• Ability to work accurately with close attention to detail.
• Ability to take initiative and prioritize tasks.
• Willingness to adapt to changing business needs and deadlines.
• Excellent computer skills, including a high degree of proficiency in Microsoft Excel, Outlook, and 
PowerPoint. 
• Demonstrate a strong work ethic that includes neatness and punctuality. Ability to work 
independently and collaboratively in a fast-paced, dynamic environment.


Company Background:
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with 
the products they love. More information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/26/2024 09:14:59

Product Management Associate I – EMEA

Who are we?
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to 
revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, 
Washington in the United State with multiple locations around the globe in China, Brazil, The Netherlands and more. 
Our Global Services Center is located in Ortigas Center, a central business district located within the joint boundaries 
of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands 
are Stanley1913 and tms Specialty Coffee. Thanks for your interest in our Global Services Center Site Director position in Robinsons Cyberscape Alpha (Ortigas).

Position Overview:
We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great 
communication and problem-solving skills to provide Product Management support to our functional stakeholders 
in the EMEA region. This individual will have at least four years of product management and engineering 
experience, along with consumer products understanding. It is strongly preferred if you have prior mid- or nightshift 
BPO experience.


Stanley believes that each employee makes a significant contribution to its success. That contribution should not be 
limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, 
qualifications, and job scope, but does not limit the individual nor the organization to just the work identified. It is 
our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the 
success of our endeavors. 


Essential Job Functions:
• Review, submit, and collaborate with a cross-functional team in setting up EMEA skus for both non-finished 
and finished goods, inline and special make-up items.
• Validate, submit, and monitor the Sample Request Form (new and existing tooling) for color, sales, 
marketing, and test samples.
• Work with the CAP Merchandising team, AP Logistics, and EMEA Account Management teams on the 
progress of the submitted SRFs and update the SRF tracker accordingly.
• Prepare, review, and submit the VBOM/BOM2 request.
• Collaborate with the Global PM, packaging team, and EMEA Senior Product Manager, EMEA Graphics 
Designer, for new packaging development.
• Digital Asset Management: upload product and lifestyle images and create collections.
• Assist on cascading and managing product and packaging updates and communication with the EMEA Sales 
Operations team.
• Work with product and packaging engineers to ensure the packaging bill of materials is aligned with the 
company's and customer’s requirements for special make-up items.
• Create and manage the EMEA Replacement Parts file.
• Maintain and manage product management files (shared drive).
• Attend the weekly Stanley team meeting with the product, brand, and marketing teams.
• Manage the inventory accuracy of product and sales samples in the 3PL warehouse.
• Support for brand, product, and marketing asset creation (catalogs, images, etc.)
• Send product management sample requests to the account management team.
• Respond to team member product-related inquiries.
• Perform special tasks as needed.
PMI Confidential 
Requirements:
• Preferably, a bachelor’s degree in engineering, a technical course, or a related field
• At least 4 years of industry experience in a similar role in the consumer goods industry is an advantage.
• Experience in master data management process
• Experience in Product Lifecycle Management System and Product Development
• Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
• Experience in shared services, or BPO, is an advantage. Working in an international and culturally diverse 
organization is preferred.
• Excellent verbal and written English

Requirements:
• Preferably, a bachelor’s degree in engineering, a technical course, or a related field
• At least 4 years of industry experience in a similar role in the consumer goods industry is an advantage.
• Experience in master data management process
• Experience in Product Lifecycle Management System and Product Development
• Working knowledge of Agile, Centrix PLM, and/or similar systems is an additional benefit.
• Experience in shared services, or BPO, is an advantage. Working in an international and culturally diverse 
organization is preferred.
• Excellent verbal and written English


Proficiencies Required
• Excellent verbal and written skills and the ability to communicate effectively and professionally when giving 
and taking information in writing, in person and over the phone.
• Ability to work accurately with close attention to detail.
• Ability to take initiative and prioritize tasks.
• Excellent organization, interpersonal and communication skills
• Exceptional time-management, organizational, and problem-solving skills
• Reliability, discretion, and efficiency at managing a high and demanding workload.
• Strong interpersonal skills with the ability to work effectively with individuals and groups at all organization 
levels.
• Ability to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive 
information.
• Willingness to adapt to changing business needs and deadlines.
• Excellent computer skills, including a high degree of proficiency in Microsoft Excel, Outlook, and PowerPoint. 
• Demonstrate a strong work ethic that includes neatness and punctuality. Ability to work independently and 
collaboratively in a fast-paced, dynamic environment. 

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves customers in 
more than 100 countries. HAVI is a global, privately owned company that connects people with ideas, data with 
insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. More 
information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/26/2024 09:47:54

Packaging Production Artist

--iSupport Worldwide--
Supply Chain
06/20/2024 14:24:39

eCommerce Content Specialist

Position Title: eCommerce Content Specialist

Location: Philippines

Who We Are:

Zoomget is a list maker of 2022 and 2023 Inc 5000 Fastest Growing Private Companies.  We are a leading international seller of superior quality disposable gloves and safety products. With unprecedented global demand for personal protective equipment, we have seen the online buying experience transformed by rapid growth. At Zoomget we are committed to creating a simple and comprehensive online shopping experience that connects our customers to top-quality and competitively priced products that we proudly stand behind.

Our people infuse our culture with integrity, which defines the way we operate. As a company we embrace our core values:

·        Create Action – We move fast to deliver results

·        Build Trust – We do what we say we’re going to do

·        Stronger Together – We commit to inclusion to drive forward together.

·        Keep it Simple – We get to the point.

·        Raise the Bar – We insist on high standards and never settle

Who You Are:

No matter the department, we are looking for people who understand how to balance meeting customer needs with creating products, processes, systems, and teams that are innovative and adaptable as we scale. We want to build a team of customer-oriented, authentic, self-directed professionals who are driven by a desire to succeed in all that they do.

Position Summary:

As an eCommerce Content Specialist, your role involves overseeing and maintaining various assets, including creative materials, flat files, and master catalogs across different channels and countries. You’ll ensure data accuracy by validating product information, fixing issues, and researching solutions. Implementing SEO best practices, creating engaging product descriptions, and optimizing content for search engines are key responsibilities. Collaborating with UX/UI teams, analyzing performance, and staying updated on industry trends contribute to enhancing the user experience and driving conversions. Additionally, you’ll ensure compliance with legal standards and continuously improve the content catalog strategy through A/B testing and innovation.

Essential Job Functions:

·        Content Creation: Develop detailed and engaging product descriptions, images, and other multimedia elements to showcase products effectively. 

·        Catalog Management: Ensure accurate and up-to-date product information, including specifications, pricing, and availability, is maintained in the catalog.

·        SEO Optimization: Implement search engine optimization (SEO) best practices to enhance product visibility and ranking on search engine results.

·        Data Accuracy: Validate and maintain the accuracy of product data, such as SKUs, attributes, and categorization, to improve the customer experience and facilitate smooth transactions.

·        Content Enrichment: Enhance product listings with relevant content, such as user reviews, ratings, and additional information to assist customers in making informed purchase decisions.

·        Performance Analysis: Use analytics tools to monitor the performance of product content, identify trends, and make data-driven recommendations for improvement.

·        Compliance: Ensure that all product content adheres to legal and industry compliance standards, including copyright, trademarks, and data protection.

·        User Experience Optimization: Collaborate with UX/UI teams to create an intuitive and user-friendly experience within the eCommerce platform.

·        Continuous Improvement: Stay updated on industry trends, eCommerce best practices, and emerging technologies to continually optimize the content catalog strategy.

·        A/B Testing: Conduct A/B testing on product content elements to identify the most effective strategies for driving conversions and engagement.

·        Other duties and projects as assigned. 

Required Qualifications:

·        Minimum of 2-5 years of proven experience as a Digital Content Specialist, preferably within Amazon Business Central and Amazon Business Seller.

·        Bachelors in related field preferred.

·        Strong understanding of digital marketing principles, SEO, and content optimization.

·        Proficiency in content creation tools, graphic design software, and e-commerce platforms.

·        Detail-oriented with a keen eye for visual aesthetics.

·        Requires the ability to effectively deal with ambiguity and creatively develop processes to aid efficiency and effectiveness.

·        Must have initiative, be resourceful, able to work independently without a lot of guidance.

·        Must be able to effectively prioritize, manage time and projects, and multi-task in a fast paced, growing company environment.

·        Requires fluency in English with good verbal and written skills.

·        Must be able to effectively collaborate with all levels of management and staff in a diverse, global environment.

·        Must be proficient in the MS Office Suite of software.

Physical Requirements:

·        Able to physically travel via airplane to domestic and international locations as needed to support the business.

·        Requires sitting for extended periods of time at a computer, keying and reading content.

·        Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment. May need to be able to lift up to 25 lbs.

·        Able to use office equipment such as phone, copier, printer, video camera, etc.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


--iSupport Worldwide--
Operations Support
06/20/2024 14:25:04

Medical Billing Specialist

--iSupport Worldwide--
Medical
07/10/2024 16:43:45

Cost Accounting Manager

Job Responsibilities:

1.) Cost Accounting Management:

·         Oversee all aspects of cost accounting activities, including cost allocation, cost analysis, and cost control measures.

·         Develop and maintain costing systems to accurately track and report on product costs, ensuring alignment with company goals and financial objectives.

·         Analyze cost variances and trends, providing insights and recommendations to optimize operational efficiency and profitability.

·         Collaborate with cross-functional teams to ensure accurate cost data is utilized in decision-making processes.

2.) Financial Planning and Analysis (FP&A) Support:

·         Assist in budgeting and forecasting processes, providing insights into cost drivers and potential financial impacts.

·         Prepare financial reports and presentations for senior management, highlighting key cost metrics and variance analysis.

·         Conduct financial modeling and scenario analysis to support strategic decision-making and resource allocation.

3.) Data Modeling and Analysis:

·         Utilize advanced Excel skills to develop and maintain complex data models for cost analysis and financial reporting.

·         Extract and manipulate large datasets from various sources to support cost accounting and FP&A activities.

·         Perform thorough data analysis to identify trends, patterns, and anomalies, offering actionable recommendations to improve cost efficiency and profitability.

4.) Process Improvement and Optimization:

·         Identify opportunities to streamline cost accounting processes and enhance reporting accuracy and timeliness.

·         Implement best practices and methodologies to optimize cost allocation methodologies and enhance overall cost visibility.

·         Drive continuous improvement initiatives to enhance the effectiveness of cost accounting and FP&A functions.

5.) Cross-Functional Collaboration:

·         Collaborate with internal stakeholders, including operations, procurement, and finance teams, to gather relevant cost data and ensure alignment with organizational objectives.

·         Serve as a subject matter expert on cost accounting matters, providing guidance and support to other departments as needed.

·         Foster a culture of transparency and accountability by effectively communicating cost-related information across the organization.

 

Qualifications:

·         Bachelor’s degree in Accounting, Finance, or related field; Master’s degree or CPA preferred.

·         Minimum of 3 to 4 years of experience in cost accounting or related roles, preferably in a manufacturing or similar industry.

·         Strong proficiency in Excel, including advanced functions such as VLOOKUP, PivotTables, and complex formulae.

·         Experience with data modeling and analysis, preferably using tools such as Power Query, Power Pivot, or similar.

·         Solid understanding of financial planning and analysis concepts, with the ability to translate financial data into actionable insights.

·         Excellent analytical and problem-solving skills, with a keen attention to detail.

·         Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

·         Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

·         Experience with ERP systems and cost accounting software is a plus.

·         Continuous learning mindset with a willingness to adapt to evolving business needs and technology advancements.

 

 

 

 


--iSupport Worldwide--
Finance
06/20/2024 14:12:56

Senior Manager of Accounting

Job Description: Senior Manager, Accounting

Company Overview:

At BDA, we are committed to delivering excellence in helping our clients meet their business needs through the power of branded merchandise. With a global presence and a dedication to innovation, we strive to exceed expectations and drive sustainable growth. As we expand our operations, we are seeking a dynamic Senior Manager of Accounting to join our team and lead our accounting department to new heights.

Responsibilities:

 

  • Financial Statement Preparation. This includes reviewing and analyzing financial statements prior to distribution, and ensuring statements are accurate and correct, review financial statement package before distribution.
  • Accounting Principles: Validate company financial statements including income statement and balance sheet are correct each month for month-end close. Review monthly Balance Sheet Account Reconciliations for schedule accuracy and supporting documentation validation. Verify that GAAP and BDA Financial Accounting Policies are being followed. Ensure proper accounting controls are in place and functioning as designed. Review processes to find efficiencies as a result of redundancy or unnecessary tasks being performed. Ensure timely and accurate responses are provided to internal/external customers. Utilize effective time management skills to balance various tasks. Apply knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Teams to execute daily work.

·         International Financial Management: Utilize expertise in international accounting principles to manage financial operations for our global entities, including consolidation, currency translation, and compliance with regulatory requirements.

·         US Corporate Compliance: Ensure adherence to US corporate accounting regulations and standards.

·         Team Management: Lead and develop a mature accounting team, fostering a culture of collaboration, continuous improvement, and professional growth.

·         Financial Analysis: Conduct comprehensive financial analysis to support decision-making processes, identify areas for improvement, and optimize financial performance.

·         Process Improvement: Drive efficiency and effectiveness within the accounting function through the implementation of best practices, automation, and process improvements.

·         Stakeholder Engagement: Collaborate with internal and external stakeholders, including executives, auditors, and regulatory bodies, to address inquiries, provide insights, and ensure alignment with organizational goals.

·         Risk Management: Assess financial risks and implement appropriate controls to mitigate risks and safeguard the company's assets.

 

Qualifications:

·         Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

·         Extensive experience (8+ years) in accounting roles, with a focus on international entities and US corporate accounting.

·         Effective communication and interpersonal skills, with the ability to make decisions, collaborate cross-functionally and influence key stakeholders.

·         Strong written and verbal communication skills, especially listening skills

·         Proven track record of successfully leading, motivating, and developing accounting teams in a dynamic and fast-paced environment.


--iSupport Worldwide--
Finance
06/20/2024 13:04:53

Senior JDE Developer

SENIOR JDE DEVELOPER

As a Senior JDE Developer, you will be pivotal in designing JDE application programs and configuring systems to meet business requirements. Your responsibilities will encompass providing programming support for new systems, as well as maintaining and enhancing existing systems. Working independently and collaboratively within project teams, you will ensure seamless integration and functionality of JDE applications.

ROLES AND RESPONSIBILITIES

·        Develop functional and technical specifications for necessary JDE software development changes and implement these specifications effectively.

·        Collaborate in the design of software test plans, working closely with users to develop and execute test cases for various business process scenarios within JDE applications.

·        Provide comprehensive post-implementation support, including troubleshooting applications, addressing production issues, and conducting additional end-user training as required.

·        Undertake additional development tasks such as data conversions and interface integrations with third-party software products.

SKILLS / COMPETENCIES

·        Minimum of 5 years of experience with JD Edwards software applications, preferably version 9.0+.

·        Proficiency in unit testing, integration testing, and user acceptance testing.

·        Strong problem-solving abilities with keen attention to detail, including proficiency in situation assessment, workflow analysis, and root cause analysis.

·        Experience using standard BI tools like Microsoft Power BI to create interactive dashboards that interface with JDE EnterpriseOne.

·        Effective communication skills for engaging clients and business teams in requirement gathering and project implementations.

·        Robust analytical skills for identifying root causes and implementing effective problem resolutions.

·        Ability to create and maintain JD Edwards EnterpriseOne environments, including Deployment Servers, configuring EnterpriseOne CNC, and managing EnterpriseOne client servers (Citrix, Web).

SPECIAL REQUIREMENTS FOR THE ROLE

·       Understanding of fundamental design principles underlying scalable applications.

·       Strong English communication skills, both written and verbal, for effective collaboration with team members.

·       Bachelor's Degree in Business Administration or Management Information Systems.

·       Effective prioritization and multitasking abilities.

·       Strong interpersonal skills and the capacity to thrive in a team-oriented environment.

·       Note:

 


--iSupport Worldwide--
Tech
06/20/2024 13:11:20

Sr. Property Accountant

 
Description
The Company:


At Spartan Investment Group our mission is to Improve lives through our values. We do 
this by finding value-add and opportunistic investments offering solid returns to our 
investors. Providing an opportunity to grow for our partners and creating lasting wealth 
for everyone with whom we conduct business is how we make our greatest contribution.
We specifically focus on self-storage and RV park projects capitalizing on amazing deals in 
other asset classes. In 2021, we were listed as the 5th fastest growing real estate company 
in the US and joined the list of the top 100 owners of self-storage. We are members of the 
Inc. 500 fastest-growing private companies in America and in 2022 we were nominated #4 
in Denver Business Journals list of top places to work.


Mission:
As Spartan’s Senior Property Accountant, you will be located at our corporate headquarters 
in Golden, CO and will support the accounting and financial reporting of our subsidiaries. 
This is an exciting opportunity to take ownership of an intricate and fast-paced accounting 
infrastructure. We are looking for someone who is a self-learner, a builder of processes, 
and comfortable maintaining a work-life balance in a fast-paced high-growth environment. 
The perfect candidate will be ambitious and wants to grow within the organization and 
help develop a team of property accountants. This position’s potential career path will 
move into a Property Accounting Manager position upon completion of the internal 
leadership program.


Key Results:
1. Review financial statements monthly for discrepancies and make appropriate 
adjustments for a set of properties in the Spartan portfolio.
2. Work with Property Management and Construction Management teams to ensure 
accurate property and project recording, support their requisition needs and build 
out reporting infrastructure.
3. Review and prepare routine and manual journal entries, including supporting 
schedules and calculations, to ensure an accurate and timely month-end close. 
4. Assist in the preparation of month-end close schedules and reconciliations across 
the Spartan portfolio.
5. Work cross functionally and communicate effectively across the organization to 
support all teams that rely on accurate and timely property accounting.
6. Work as a high functioning team member in the accounting and finance group to 
identify and implement process improvements to better serve the organization as it 
grows.


Requirements:


Main Objectives and Responsibilities:
• Build reporting infrastructure using NetSuite accounting software.
• Manage investor contributions and distributions.
• Reconcile bank accounts for a set portfolio of properties and signoff on them 
monthly.
• Prepare journal entries and accruals to be posted to the general ledger for all real 
estate properties in a set portfolio.
• Ensure all cash activity is recorded daily.
• Ensure all cash movements follow ownership structures.
• Perform monthly account analysis for multiple entities.
• Perform and review subledger reconciliations.
• Maintain fixed asset system including additions, retirements and other 
modifications as needed.
• Prepare fixed asset roll forwards.
• Post monthly debt service payments & reconcile loan activity to lender statements
on a monthly basis.
• Review & distribute A/R aging reports on a weekly basis & as needed.
• Perform reporting package checklist procedures to ensure accurate and complete 
reporting, including but not limited to a detailed monthly financial review of balance 
sheet, income statement and general ledger.
• Prepare monthly reporting packages per owner requirements, including review of 
manager variance reporting.
• Participate in any other projects or responsibilities considered appropriate by the 
Director of Accounting.


Competencies:
-Continuous Improvement – A drive to learn and do as much as possible in an 
entrepreneurial setting. Willingness to participate in leadership and ongoing performance 
and development programs.
-Communication – Articulate thoughts and express ideas effectively using oral, written, 
visual and non-verbal communication skills, as well as listening skills to gain 
understanding.
-Collaborative – Works cross departmentally to achieve accounting goals. Team oriented 
individual that can communicate effectively in a way that enhances productivity, teamwork 
and understanding.
-Autonomy – Someone who is a self-learner, quickly grasps information and takes 
ownership of their position. Ability to show initiative and creativity in a macro-managed 
environment fostered by mentorship.
-Leadership – Can lead a team of 2 property accountants and foster their growth and lead 
them to enhance their contribution. 
-Detail Oriented – Meets deadlines and makes few errors on reporting and data entry. 
Entrepreneurial Spirit – Pursues change instead of waiting for it. Embrace uncertainty, 
aspire to grow and aim to try to new things. 


Qualifications:
• Bachelor’s degree in accounting, finance, or related field
• 5 -7 years of property accounting experience
• Exceptional attention to detail with strong analytical skills
• Proficient with Excel & Microsoft Office 360
• Excellent oral and written communication skills
• Experience with NetSuite ERP system highly preferred, but not required



--iSupport Worldwide--
Finance
06/20/2024 12:37:36

Marketing - Web Developer

Job Description: Web Developer

Position Title: Web Developer

Location: [Insert Location]

Company Overview: Spartan Investment Group is a leading real estate investment firm specializing in the self-storage industry. With a focus on building value through values, we have acquired over 60 facilities across the United States. Our commitment to excellence and innovation has positioned us as a trusted partner in the investment community.

Position Overview: We are seeking a skilled and motivated Web Developer to join our dynamic team. The ideal candidate will possess a strong foundation in coding languages, including JavaScript, HTML, and CSS. This individual will be familiar with WordPress and Salesforce backend architecture. A natural curiosity for efficiency and improvement, along with a collaborative spirit, is essential for success in this role.

Key Responsibilities:

  • Collaborate with senior developers and other team members to understand project requirements and deliverables.
  • Complete assigned development tasks on time and according to design and functional specifications.
  • Continuously improve coding and CMS skills, as well as knowledge of development technologies and frameworks.
  • Contribute to maintaining and updating project and process documentation.
  • Participate in code reviews and production quality checks, adhering to best practices for development quality and security.

Key Performance Indicators (KPIs):

  • 100% completion of assigned tasks within established timelines.
  • Achieve a 90% or higher score on initial code checks.
  • Ensure 24-hour response times to all assigned tasks and tickets.

Qualifications:

  • Associate's or Bachelor's degree in Web Development or a related field.
  • Proficiency in JavaScript, HTML, and CSS.
  • Strong analytical thinking and problem-solving skills.
  • Excellent team collaboration and adaptability.
  • A natural curiosity for efficiency and continuous improvement.

Preferred Competencies:

  • Curiosity
  • Analytical Thinking
  • Problem-Solving
  • Team Collaboration
  • Adaptability

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

 


--iSupport Worldwide--
Digital
06/03/2024 06:33:05

Azure Administrator

--iSupport Worldwide--
Tech
07/12/2024 15:14:30

Support Specialist (Capital Markets)

 

Position Overview:

As a Capital Markets Support Specialist, you will support the Capital Markets team by sourcing banks with $250M in assets logged in Salesforce by region, assessing lending appetite through lender calls, and scheduling discussions with appropriate team members for deal evaluation. Your responsibilities will also include organizing lender-facing documents, sending emails for deal updates, maintaining borrower financial statements, and ensuring loan compliance through annual lender requirement submissions. Additionally, you will actively follow up with lenders, provide suggestions for new projects, manage Salesforce data and deadlines, create organizational charts, and update various systems for loan covenants and earn-out triggers.

 

Key Responsibilities:

·        Source banks with assets exceeding $250M in designated regions.

·        Log lender information and interactions in Salesforce (SF) for tracking and reporting purposes.

·        Conduct calls with lenders to assess their appetite for lending and evaluate potential deal opportunities.

·        Schedule and coordinate meetings between lenders and the capital markets team to discuss specific deals and opportunities.

·        Organize and maintain lender-facing documents related to loans, ensuring accuracy and accessibility for the team.

·        Send emails to lenders regarding deal updates, inquiries, and requirements to facilitate smooth communication and collaboration.

·        Update Personal Financial Statements (PFS) and send annual lender requirements to ensure loan compliance.

·        Conduct active follow-up with lenders to address any outstanding requirements, documentation, or inquiries.

·        Provide lender suggestions for new projects based on market research and insights.

·        Organize and manage Salesforce (SF) dates and deadlines related to loans, deals, and lender interactions.

·        Create and update organizational charts (org charts) to reflect team structures, responsibilities, and relationships.

·        Update Special Real Estate Owned (SREO) records and Salesforce (SF) entries for loan covenants, triggers, and earn-out provisions.

 

Qualifications:

·        Bachelor's degree in Finance, Business Administration, or a related field.

·        Minimum of 2-3 years of experience in capital markets, banking, or financial services.

·        Strong understanding of banking and lending practices, loan compliance, and financial documentation.

·        Proficiency in Salesforce (SF) or similar CRM platforms for data entry, tracking, and reporting.

·        Excellent communication skills, both written and verbal, with the ability to interact professionally with lenders and internal teams.

·        Strong organizational and multitasking abilities with attention to detail.

·        Proactive mindset with the ability to take initiative, prioritize tasks, and work independently or collaboratively as part of a team.

·        Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for document creation, analysis, and reporting.

·        Knowledge of real estate market trends, lender requirements, and loan covenants is a plus.

·        Ability to adapt to fast-paced environments, meet deadlines, and manage multiple projects simultaneously.


--iSupport Worldwide--
Finance
06/20/2024 12:26:52

Sales and Merchandising Assistant

--iSupport Worldwide--
Sales
07/11/2024 15:02:58

Graphic Designer

Job Description: Graphic Designer

 

Position Overview:

As a Graphic Designer, you will be responsible for creating high-quality and engaging visual assets across a wide range of digital and print media, including email assets, social media assets, PowerPoint presentations, print assets, physical and digital catalogs, and product sell sheets using Spartan’s brand guidelines.

 

Key Responsibilities:

·        Develop creative concepts and design solutions for a variety of marketing and advertising initiatives. 

·        Collaborate with cross-functional teams to understand project requirements and ensure that design solutions align with project goals. 

·        Create high-quality visual assets for a range of mediums including Marketing Cloud/Pardot email design, design social media posts, conference material, PowerPoint presentations, and postcards.

·        Edit and refine existing visual assets as required. 

·        Help develop and maintain brand guidelines to ensure consistency across all channels. 

·        Work closely with the marketing team to ensure all designs are aligned with the overall marketing strategy. 

·        Stay up-to-date with the latest design trends, tools, and technologies. 

 

Qualifications:

·        Proficiency in graphic design software such as Adobe Creative Suite (specifically Photoshop, Illustrator, and InDesign) to create investor-facing promotional materials adhering to Spartan's style guide.

·        Experience with Marketing Cloud/Pardot or similar email marketing platforms to design engaging email campaigns and templates.

·        Strong design skills to create visually appealing social media posts, conference materials, PowerPoint presentations, and postcards that effectively communicate Spartan's brand message.

·        Previous experience designing newsletters, both quarterly and monthly, with a keen eye for layout, typography, and visual hierarchy.

·        Creative thinking and attention to detail to produce high-quality designs that align with Spartan's brand identity and resonate with the target audience.

·        Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders, translating their ideas and requirements into compelling visual designs.

·        A portfolio showcasing previous design work, preferably including examples of investor-facing promotional materials, email campaigns, social media posts, and newsletters.

 


--iSupport Worldwide--
Finance
07/05/2024 12:37:55

Product Data Analyst I - CAP

PRODUCT DATA ANALYST I (STANLEY) 

Who are we? :

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, Washington in the United States with multiple locations around the globe in China, Brazil, The Netherlands and more. Our Global Services Center is in Ortigas Center, a central business district located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands are Stanley1913, and tms Specialty Coffee.

Position Overview:

The Product Data Analyst I works as part of the Product Development Support Team that manages the data supporting all Item Related activities for all PMI brands and business units. He/she works cross functionally to ensure products and packaging are structured and configured correctly and that all aspects of item data are correct using Oracle. He/she is knowledgeable in Supply Chain management, ERP/MRP, Inventory, Bill of Material and Engineering Change Control. Previous night shift experience with a BPO or multi-national company is recommended.  


Essential Job Functions:


• Supports business units with Item and BOM data control.
• Analyzes and controls the creation, activation, revision and deactivation of all item numbers and 
BOMs in Oracle.
• Process requests for Sales, Color, Development and Testing Samples in Agile for all brands and 
regions.
• Analyzes and diligently create Engineering part numbers and finalize Visual BOM documentations.
• Carefully examines the Knowledge Management tool and executes the PBOM creation by strictly 
following the KM tool details.
• Monitors, records and responds to incoming requests to the Item Configurator inbox. 
• Communicates with requestors to understand the end goal; advises if other documentation or 
approvals may be required.
• Works cross functionally with all business units and service teams: Engineering, Planning, 
Operations, Product Management, Graphics, Industrial Design and Customer Service/Sales - to 
ensure products are structured and configured correctly. 
• Researches information as appropriate to resolve problems encountered or data not accepted by 
system edits. 
• Makes recommendations to management for improvements in processes. 
• Maintains close liaison with other departments.
• Performs other duties as assigned.

 
Education and Experience
• Bachelor’s degree in engineering or business related field.
• Minimum of 1 year experience with BOM and item configuration experience using Oracle.
• Highly detail oriented and organized.
• Strong project management skills and process oriented.
• Ability to communicate effectively in English, both orally and in writing.
PMI Confidential 
• Well-developed problem solving and time management skills.
• Proactive, self-motivated and able to effectively adapt to changing conditions and projects.
• Must thrive in a team-oriented environment. 
• Excellent computer skills in Oracle, Excel, Power Point, MS Word, etc. 
• Experience with Agile Product Lifecycle Management tools a plus

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people 
with the products they love. More information about HAVI can be found at
https://www.havi.com/

--iSupport Worldwide--
Operations Support
06/26/2024 09:26:12

Sr. Financial Controller

--iSupport Worldwide--
06/20/2024 12:38:43

Database Administrator

Database Administrator:

POSITION/TITLE:          Database Administrator (mid-level)

REPORTS TO:                 Manager, Technical Platform

LOCATION:                   

SUPERVISION:               None

FLSA STATUS:                

POSITION SUMMARY:

The Database Administrator (mid-level) is responsible for managing and maintaining MSSQL Database Servers across the enterprise.  DBA ensures that all systems meet uptime requirements, perform optimally, and meet disaster recovery requirements as defined and that DR resources (network/compute/storage) are available. The DBA will proactively monitor systems and communicate with other teams to ensure the consistency and continuity of operations across database systems. Additionally, the DBA supports SDLC lifecycle and other components related to projects and routine deployments.

PRIMARY DUTIES AND RESPONSIBILITIES:

·         System installations, configurations and migrations

·         Manage disaster recovery, fail-over and backup solutions

·         Manage database security

·         Database optimization and maintenance

·         Manage monitoring and alerting of systems and thresholds

·         Capacity planning and forecasting

·         Identify and communicate performance improvement opportunities

·         Monitor scheduled jobs

·         Database promotions and system refreshes

 

REQUIREMENTS FOR POSITION:

·         4-5 years of experience managing MSSQL servers

·         1-2 years of experience with Oracle preferred

·         Understanding of database architecture and optimization

·         Ability to monitor and manage database performance

·         Ability to compile and execute complex TSQL statements

·         Effective and professional communication

·         Ability to work in a team environment and actively participate in projects

·         Willing to work after hours and provide 24/7 support


--iSupport Worldwide--
Tech
06/28/2024 18:46:54

Director of FP&A



--iSupport Worldwide--
Finance
06/26/2024 09:44:26

Order Management Associate (Chargeback)

Job Description:

We are seeking a detail-oriented and highly organized Order Management Associate to join our team. The primary responsibility of this role is to process and dispute chargebacks with multiple vendors across multiple companies. The ideal candidate will have a strong understanding of chargeback processes, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

What We Are Seeking:

We are looking for a dedicated team player who thrives in a collaborative environment and is committed to delivering high-quality results. The ideal candidate will be proactive, adaptable, and possess strong problem-solving skills. They should demonstrate a high level of integrity, professionalism, and a passion for continuous learning and development. If you are someone who enjoys challenges, values excellence, and strives for continuous improvement, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Process chargebacks from multiple vendors in a timely and accurate manner.
  • Review and analyze chargeback documentation to identify discrepancies and discrepancies.
  • Communicate with vendors to gather necessary information and documentation for chargeback disputes.
  • Prepare and submit chargeback disputes to relevant parties within specified timelines.
  • Monitor chargeback trends and identify areas for process improvement.
  • Collaborate with cross-functional teams to resolve chargeback-related issues and prevent future occurrences.
  • Maintain accurate records of chargeback activities and related correspondence.

Requirements:

  • Strong analytical skills and attention to detail.
  • Excellent communication skills.
  • Ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, including advanced Excel skills such as pivot tables, functions, and data analysis.
  • Ability to work independently as well as in a group setting.

 


--iSupport Worldwide--
Operations Support
07/10/2024 16:44:07

Sales Development Associate I - CAP

--iSupport Worldwide--
06/20/2024 13:48:07

Business Manager - Inspections

Business Manager-Inspections

This is a unique opportunity to be on the ground floor and help write the playbook in a new high-impact role at Wrench.

We're looking for superstars who can operate independently, work cross-functionally, and get things done. We want people who love being challenged and are excited by the idea of joining our growing Wrench Team. If this sounds like you – read on!

What you’ll do

●     50% of the role is the day to day management of a portfolio of enterprise automotive inspection partnerships

●     Drive new customer growth through building a sales funnel, sales development and setting meetings and potentially closing your own deals

●     Help build the new tools and processes needed to serve our growing list of clients

●     Effectively address escalation concerns and issues over email, phone, or in person

●     Determine the needs and wants of enterprise inspection clients, prioritize them by impact on the business, and work cross-functionally to create solutions

About you

●     Problem solver — you can independently take issues on the fly and solve them

●     Self-starter — you love action and are able to thrive in a fast-paced, fast-paced work environment

●     Forward-thinking — you have ideas on how to help improve processes and want to jump in and write a new playbook for the company

●     Relationship builder — you can build deep and meaningful relationships influencers

Qualifications

●     4 year degree

●     A track record of driving revenue through relationships with clients

●     Prior experience in a fast-paced, constantly evolving work environment

●     Expert communication and interpersonal skills

●     Computer savvy - we’re a tech company so you need to be comfortable with apps, CRM and admin software or learning quickly

●     Strong project management skills and ability to run multiple projects simultaneously

●     Customer-centered mentality

●     Ability to type 40 WPM

●     Fast learner and self-starter

●     Passion for cars and startups is a huge plus!

 

About us:

*Wrench, Inc*, the fastest growing mobile mechanic service in the United States, has an immediate opening for a Sales Operations Manager to support and help onboard our growing list of commercial clients (Fleets). Join a fast-paced, cutting-edge team who is changing the way the auto maintenance business operates.

When we say we’re doing something different and you can make an impact, we mean it! We’re disrupting the $50+billion car repair industry. Our launch in Seattle has been very successful and have recently launched in three additional cities. We’re growing rapidly and we need help servicing our customers. This position will play a critical role in helping build and supporting an amazing company.

If you’re driven and have a can-do attitude we want to talk to you now! For more info go to our site: www.wrench.com/apply

We offer a competitive opportunity to advance and grow your career. This role will be the point person to support growth of our customer base. We need a hard worker ready for a new challenge.

 

 


--iSupport Worldwide--
Operations Support
06/28/2024 18:19:20

CS Team Leader

--iSupport Worldwide--
Customer Service
06/28/2024 18:28:52

Senior Accountant

Senior Accountant Job Description:

We are seeking a highly experienced and detail-oriented Senior Accountant to join our finance 
team. The Senior Accountant will be responsible for overseeing the financial accounting and 
reporting activities of the organization. The ideal candidate will have a strong background in 
accounting principles and financial reporting, as well as experience working with complex 
financial systems.

Responsibilities:
• Prepare and analyze financial statements, reports, and records.
• Assist in the preparation of budgets, forecasts, and financial plans.
• Review and reconcile financial accounts and transactions.
• Ensure compliance with accounting standards and regulations.
• Develop and implement internal controls and procedures to enhance the accuracy and 
efficiency of financial reporting.
• Provide support to external auditors during the audit process.
• Collaborate with other departments to provide financial analysis and support for 
decision-making.
• Mentor and train junior accounting staff.

Qualifications:
• Bachelor’s degree in Accounting or Finance
• CPA certification is preferred.
• 5+ years of experience in financial accounting and reporting
• Strong knowledge of US GAAP and financial regulations
• Proficient in Microsoft Excel and financial software
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team.
• Effective communication and interpersonal skills

--iSupport Worldwide--
Finance
06/20/2024 13:43:17

Azure Security Analyst

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06/07/2024 09:45:38

Recruitment Account Manager

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06/20/2024 15:14:12

Service Desk Analyst I (NA)

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Tech
06/20/2024 12:48:41

Accounting and Admin Coordinator

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Finance
06/20/2024 12:21:24

Production Artist - EMEA

PRODUCTION ARTIST (Stanley EMEA)

Who are we? 
Stanley is leading global manufacturer of sustainable food and beverage container solutions whose 
mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in 
beautiful Seattle, Washington in the United States with multiple locations around the globe in China, 
Brazil, The Netherlands and more. 
Our Global Services Center is in Ortigas Center, a central business district located within the joint 
boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. 
Our marketplace brands are Stanley1913, and tms Specialty Coffee.


Position Overview:
We are looking for a motivated, detail-oriented Production Artist who will be responsible for producing 
design output projects for the Stanley Team. You will partner with the creative team in the EMEA region
to define design needs and bring the vision to reality. Utilizing your technical background and skills you 
must be proficient in using design and image editing software and have an eye for detail and accuracy. 
You will work cross-functionally with multiple internal and external teams to deliver high quality output 
for the Stanley EMEA group. If you like to think big, do meaningful work, and leave the world better than 
you found it, we want to hear from you!

Essential Job Functions:
• Scale content based on existing graphics design templates of the EMEA region (Retailer specific 
PDP content)
• Asset file management in sharepoint and content/metadata management in DAM
• Work with EMEA graphics designer and functional teams to create engaging and on brand 
graphics design
• Applying and adapting the brand guidelines into various forms of design or keep existing projects
current to brand standards
• Adapting files to get print ready designs aligned with EMEA specific requirements.
• Track down editable files or product files produced by global design teams when applicable
• Route files for review and complete revision rounds leading to final approval
• Stay up to date with current graphic design trends, techniques and software


Education and Experience:
• Bachelor’s degree in Fine Arts, or similar area is preferred.
• At least 3 years relevant work experience with design
• Experience creating illustration, logos and other design by using Illustrator and Photoshop

Proficiencies Required:
• Keen knowledge of printing processes, CMYK and PMS color systems.
• Familiarity with packaging printing, manufacturing, and assembly processes
• Strong proficiency in Adobe Creative Suite, specifically in Illustrator and Photoshop.
• Clear communication, both written and verbal.
• Strong analytical ability with active listening skills.
• Ability to study and apply new information.
• Strong attention to details.
• Ability to work independently and also as part of a team.
• Comfortable with critical feedback.
• Ability to own deadlines, prioritize tasks, exercise good time-management
• Anticipate challenges and problem-solving skills.
• Ability to maintain confidentiality of sensitive information.
• Willingness to adapt to changing business needs and deadlines.
• Possess a work ethic that includes punctuality, professionalism, and diplomacy.
Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves 
customers in more than 100 countries. HAVI is a global, privately owned company that connects people 
with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people 
with the products they love. More information about HAVI can be found at
https://www.havi.com/



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Operations Support
06/26/2024 11:39:54

Product Data Analyst I (Project-Based)

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Supply Chain
06/20/2024 14:18:04

Sales Support Associate I - EMEA

SALES SUPPORT ASSOCIATE I (EMEA)


Who are we?

Stanley is leading global manufacturer of sustainable food and beverage container solutions whose mission is to revolutionize the way people enjoy food & beverage everywhere. We are headquartered in beautiful Seattle, Washington in the United State with multiple locations around the globe in China, Brazil, The Netherlands and more.

Our Global Services Center is located in Ortigas Center, a central business district located within the joint boundaries of Pasig, Mandaluyong and Quezon City, within the Metro Manila region in the Philippines. Our marketplace brands are Stanley1913 and tms Specialty Coffee.


Position Overview

We are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great communication and problem-solving skills to provide pre-sales and after-sales support to our customers and sales managers in EMEA. This person will have at least 4 years of sales, customer service, sales administration and order management experience serving international customers, preferably with knowledge of consumer goods, logistics, and CRM/ERP systems. Previous mid or nightshift BPO experience is highly preferred.

Stanley believes that each employee makes a significant contribution to its success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but does not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

 

Essential Job Functions

·         Set-up accounts and maintain customer details (Oracle EBS/HTML/OSC)

·         Support the sales team in managing customer inquiries, resolving issues, and providing exceptional customer service.

·         Manages order processing workflow from PO receipt, validation, order confirmation, order fulfillment until shipment delivery.

·         Ensures that all PO information is complete and accurate.

·         Checks orders against inventory and forecast.

·         Review, understand and communicate vendor business and compliance requirements.

·         Work with customers, distributors, and sales reps to resolve PO issues.

·         Work with Planning, Logistics, and IT to resolve supply chain issues.

·         Perform special tasks and assignments as needed.


Requirements:

·         Preferably, a bachelor’s degree in business administration, marketing, or a related field (or equivalent work experience)

·         At least 4 years industry experience in similar role, and/or sales administration, preferably in the consumer goods industry.

·         Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Knowledge of ORACLE is an additional benefit.

·         Experience in shared services or BPO is an advantage. Working in an international and culturally diverse organization is preferred.

·         Excellent organization, interpersonal and communication skills

·         Excellent language skills (preferably mother tongue level)

·         Analytical mindset with the ability to interpret and present data effectively.

·         Reliability, discretion, and efficiency at managing a high and demanding workload.

·         Ability to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information.

·         A passion for the outdoor industry and familiarity with outdoor consumer goods is preferred.

·         Ability to work independently and collaboratively in a fast-paced, dynamic environment.

 

Stanley and tms are part of HAVI. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. More information about HAVI can be found at https://www.havi.com/

 

If you have the qualifications and skills for this position, please submit your resume/CV and cover letter to: [email protected] or [email protected]


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Operations Support
07/12/2024 14:08:32

Staff Accountant

Job Description:

We are seeking a detail-oriented and proactive Staff Accountant to join our team. The Staff Accountant will be responsible for assisting with various accounting tasks including but not limited to general ledger entries, reconciliations, financial reporting, and assisting with the month-end and year-end close processes. The ideal candidate will have a solid understanding of accounting principles and regulations, excellent analytical skills, and the ability to work independently as well as collaboratively within a team environment.

 

Responsibilities:

·         Prepare and record journal entries in the general ledger

·         Perform monthly bank reconciliations and investigate any discrepancies

·         Assist with the preparation of monthly, quarterly, and annual financial statements

·         Analyze financial data and provide variance explanations

·         Assist with the budgeting and forecasting processes

·         Prepare documentation for external audits

·         Assist with ad hoc financial analysis and reporting as needed

·         Maintain and update accounting records and files

·         Assist with accounts payable and accounts receivable functions as needed

 

Qualifications:

·         Bachelor’s degree in Accounting or Finance

·         CPA certification or working towards CPA preferred

·         Solid experience in property management / residential / hotel business is a plus

·         Knowledgeable in doing bank reconciliation, balance sheet reconciliation and other account reconciliations

·         With strong understanding of Accounts Receivable and / or Accounts Payable

·         Preferably, between 3 to 7 years of relevant experience

·         Proficiency in Microsoft Excel and accounting software (experience with [specific software] is a plus)

·         Hands-on experience in end – to – end accounting, that is, from making journals to month end close, and preparation of financial reports

·         Strong understanding of accounting principles and regulations

·         Excellent analytical and problem-solving skills

·         Detail-oriented with strong organizational skills

·         Ability to prioritize tasks and manage time effectively

·         Strong communication and interpersonal skills

·         Ability to work independently and as part of a team

 


--iSupport Worldwide--
Finance
07/05/2024 12:05:21